Business Manager

Position Overview

Reporting to the General Manager, the Business Manager will be a play a key role in strategic planning and execution of day-to-operations. This role ensures the office has all the necessary resources available to operate seamlessly and effectively, while maintaining business continuity on a consistent basis. This Professional will drive project management efficiently and provide support to leadership in various parts of the business that include, but are not limited to Human Resources, Accounting, Health & Safety, Information Technology, and Customer Compliance.

Responsibilities and Duties:

• Manage insurance certifications/COI’s/EMR
• Oversee safety portals, metrics, and maintenance for ISNetworld/Avetta/Veriforce/Monthly site tracker
• Safety program and content management (as required)
• Assist with marketing/advertisements/promotions
• Be a strong backup for monthly Ops Call with leadership
• W9 Submittals
• Assist with Payroll/Hours/Input for ADP

Accounting

Main Activities:

• Support processing accounts receivable and payable invoices. Entering invoices, collecting cash, paying vendors
• Act as a backup to the Service Administrator
• Warranty Tracking
• Oversee credit card reconciliations.
• Other duties as required.
• Back up for vendor Invoice data entry
• Job Profitability tracking service technicians-weekly time/jobs

Human Resources

Main Activities:

• 401K pay period reporting.
• Calculate Timesheets for Payroll.
• Oversee benefits administration.
• On-board new employees.
• Manage Workers’ Compensation requirements.
• Other duties as required.

Office Administration

Main Activities:

• Ensure insurance and licensing requirements are met for the fleet.
• Provide clerical support as needed.
• Other duties as required.

Qualifications and Experience:

• Post-secondary education in a related field.
• 3 – 7 years in a service-related operations role.
• Knowledge of margins and pricing strategy.
• Experience in developing business strategy.
• Strong ability with financial processes.
• Superior leadership skills, with a focus on employee development.
• Up-to-date knowledge of relevant industry trends.
• Knowledge of MS Office Suite, particularly Excel and Outlook.
• Knowledge of IFS/IntegraSoft ERP and CRM/CSM a plus

Core Values, Competencies, and Characteristics:

• Self-starter and initiative driven
• Exceptional attention to detail.
• Experience in accounting undergrad college degree or equivalent or certification in accounting
• 2-3 years of relevant experience
• Strong attention to detail
• Ability to concentrate for lengthy periods and perform accurately with adequate speed
• Good team player and a quick learner
• Strong communication and organizational skills
• Comfortable working within accounting systems
• Requires minimal supervision

Company Overview:

Thermogenics is a leading manufacturer of coiled tube steam, hot water and thermal fluid boilers and related equipment. The product portfolio is primarily used for industrial, commercial and institutional applications across North America. The Company also provides best-in-class parts, and 24/7 service support delivered via factory-trained technicians and manages a fleet of unique rental equipment to serve temporary or emergency needs. With its comprehensive product and service offering, Thermogenics functions as a one-stop shop for all of its customers’ most complex steam and heating requirements.