Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
T
VP, Strategic Finance
Teleport
San Francisco, CA
- $278,000 to $327,000 USD / year
- Lead scenario analysis and sensitivity modeling to pressure-test strategic options and support key investment decisions
Added just now
Cloud Architect
ACS Auto Club Services, Inc.
Remote, United States
Employee Assistance Program (confidential support services).
Added just now
Director, Community Health & Nutrition Education
The San Antonio Food Bank INC
San Antonio, TX
Lead annual planning, program development, and execution of CHEF and community health priorities aligned with the Food Bank strategic plan.
Added just now
Relationship Banker - Seventh and Figueroa - Los Angeles, CA
JPMC page
Los Angeles, CA
…applicants must obtain their licenses through JPMC’s licensing program within 180 days of hire, study materials and support…
Added just now
ZT
Administrative Assistant II
Zebra Technologies Corporation
Bentonville, AR
- $23.5 to $35.42 USD / hour
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally…
Added just now
ZT
Warehouse Associate, 2nd Shift
Zebra Technologies Corporation
Kenosha, WI
- $19.5 to $20.5 USD / hour
Tuition Reimbursement program to support your continued education
Added just now
ZT
Warehouse Associate, 1st Shift
Zebra Technologies Corporation
Kenosha, WI
- $19.5 USD / hour
Tuition Reimbursement program to support your continued education
Added 1 min ago
Director, Personal Lines Programs
National Union Fire Insurance Company of Pittsburgh, Pa.
NY
…Underwriter (MGU) partner. This role is the primary safeguard for the program’s systemic integrity, ensuring that the MGU’s execution across a diverse & complex portfolio of products aligns…
Added 1 min ago
AE
Safety Program Professional
ACCO Engineered Systems
Pasadena, CA
- $90,000 to $150,000 USD / year
The Safety Program Professional is responsible for developing, implementing, maintaining, and continuously improving enterprise safety programs across the business. This role serves as the…
Added 1 min ago
Sr. Mgr, Client/Partner Success and Operations
Strategic Education, Inc.
Remote, United States
The Sr. Manager, Partner Operations will unify and lead three teams that sit at the center of how WFE acquires, activates, and delivers value to employer clients: Implementation, Platform…
Added 1 min ago
Store Manager, Boca Raton
True Classic
Boca Raton, FL
True Classic is seeking an experienced and people-first Store Manager to lead our retail location in Boca Raton, FL. This role requires a high-energy, customer-obsessed leader who can drive…
Added 1 min ago
Patient Coordinator
Natera
Remote, United States
Collaborate cross-functionally with Sales, Billing and Customer Support to remove barriers and close gaps impacting conversion or timing.
Added 1 min ago
SM
Nurse Practitioner / Physician Assistant, Surgery Liver
Stanford Medicine Children's Health
PALO ALTO, CA
- $93.75 to $114.84 USD / hour
We are proud to inform you that this position is eligible for our Student Loan Assistance Program. You may receive up to $9,600 which will be applied directly to your student loan account*.
Added 2 mins ago
Senior Technical Scrum Master and Agile Coach
CACI
Sterling, VA · Sterling
…while reducing a significant amount of technical debt. The program is mature in its operations but relatively new to agile, so the team is still working through lessons learned and…
Added 2 mins ago
FC
Senior Project Manager-Water Group
Flatiron Construction Corp
Concord, CA
- $200,000 USD / year
Are you ready to take the lead on technically complex projects that build stronger, more resilient communities? As a Project Manager, you will be at the forefront of driving success,…
Added 2 mins ago
Manager, supplier relationships
Starbucks Coffee Company
WA
…and cost expectations. You will put our supplier performance program to work across soft services, hard services, or equipment, using Service Level Agreements, scorecards, KPIs, and…
Added 2 mins ago
Program manager, Transformation and Process Excellence
Starbucks Coffee Company
WA
This role works cross-functionally to lead end-to-end process optimization and transformation across Product, Supply Chain, and Store Operations. The program manager will support a…
Added 2 mins ago
ML
Maintenance Mechanic
Maersk Logistics & Services USA Inc.
United States of America, NJ
- $28 to $32 USD / hour
…chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different…
Added 2 mins ago
ML
Dispatcher
Maersk Logistics & Services USA Inc.
TX
- $21 to $22 USD / hour
…chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different…
Added 2 mins ago
Intern - Supply Management Analyst
Micron Technology, Inc.
Meridian, ID
Develop, monitor, and optimize inventory replenishment models and supply execution strategies to effectively support manufacturing and minimize waste. This includes forecast and material…
Added 2 mins ago
Intern - Process Integration, Advanced Packaging
Micron Technology, Inc.
Boise, ID
…engineering fields to define technology requirements, build program plans, and drive innovation in process…
Added 2 mins ago
Intern - Process Integration, Advanced Packaging
Micron Technology, Inc.
Boise, ID
…engineering fields to define technology requirements, build program plans, and drive innovation in process…
Added 2 mins ago
Intern - Process Integration – Advanced Packaging
Micron Technology, Inc.
Boise, ID
…engineering fields to define technology requirements, build program plans, and drive innovation in process…
Added 2 mins ago
Intern - HVM Area Manufacturing Engineer (AME)
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
…Development, Industrial Engineering, and Operations, you will lead improving cycle time, throughput, and redundancy while supporting ambitious program timelines. This focus directly…
Added 2 mins ago
Intern - Advanced Packaging TD
Micron Technology, Inc.
Boise, ID
As an Advanced Package TD Process Intern, you will collaborate with experienced engineers to support development of technologies including hybrid bonding, micro bump technology,…

There's Only One Place

Sr. Client Services Manager

United States

Apply About employer

Applications open in a new tab.

Job details

Education: Bachelor’s degree
Experience: · 5+ years’ experience in quality improvement, program management, or operations
Posting language: English
Posted: Nov 3, 2026

Original job description

Senior Client Services Manager

The Senior Client Services Manager is responsible for the implementation, customer management, performance management, and communication internally and externally of the tasks associated with implementation of specific Field Service/Repair Center Contracts. The Sr. Client Service Manager assists the Director of Client Services in planning activities to assure contract deliverables and other work are produced timely and in accordance with established requirements. This position will lead and facilitate assigned team activities such as team meetings, client meetings and contract deliverables.

What you’ll be doing:

· Responsible for establishing and maintaining customer relationships through ongoing communication with customers and developing opportunities.

· Responds to any customer inquiries relating to the progression of repairs/service calls for nominated accounts.

· Proactively informs customers of potential problems and or delays relating to the fulfilment of their requirements.

· Keeps Operational Staff informed of any customers that have specific requirements.

· Develops, Coordinates, Communicates and Finalizes Project Plans for Field Service/Repair Center Accounts.

· Responsible to educate and inform Client Services Director (EMEA/APAC) of any contract concerns proactively.

· Responsible for managing customer escalations, including engaging management and executive level management in any escalation paths, providing regular updates to customers until escalation resolved and following-up with customer after completion of escalation to ensure customer is happy with the outcome.

· Responsible for 100% customer satisfaction results.

· Responsible to identify sales opportunities, develop the opportunities and partner with Sales to deliver against these opportunities.

· Responsible for training plan, training expectations, training records of other Client Service Managers.

· Coordinate service operations personnel and act as a single point of control for sales account managers for any problematic issues with accounts.

· Lead and facilitate assigned team activities such as team meetings, client meetings and contract deliverables alongside or for Client Services Director (EMEA / APAC).

· Responsible for identification and reporting of any process gaps / issues or related improvements within the service operations or sales organization

· Responsible for all customer reporting, obtaining any specific report requirements for customers and working with the appropriate departments to have these completed and delivered

· Responsible for tracking run rate of any VIP Accounts, adds / removes and any information which affects the account performance. To be reported monthly.

· Knows the formal and informal departmental goals, standards, policies and procedures, and has some familiarity of that of other departments.

· Support the Sales Team in onboarding nominated customers, account launch and provision / management of any service improvement plans if required

· Provide ongoing performance and general feedback to direct reports.

· Provide daily coaching and guidance.

· Weekly or Bi-Weekly 1-on-1 meetings with each direct report.

· Address employee time off requests and approve timecards (if applicable) weekly.

· All other management duties as assigned.

· Other duties as assigned.

What we’re looking for:

· 5+ years’ experience in quality improvement, program management, or operations

· Ability to read and understand standard business documentation (e.g. contract language).

· Solid written and oral communication skills.

· Solid organizational and team building skills.

· Proven ability to work on several projects simultaneously and under tight schedules.

· Must be able to prioritize own workload and use own initiative in the absence of supervision.

· Advanced MS Office Skills.

· Knowledge of data collection, analysis, and interpretation is preferred.

· Technical knowledge in Data Storage or Servers

Bonus Points:

· Program Management Certification, a plus.

Education:

· Bachelor’s degree required.

Travel:

· As Required

Addendum A

Additional responsibilities for a Senior Client Services Manager who will have direct reports and be responsible for managing a team of employees:

What you’ll be doing:

· Directly responsible for the functional, technical and process leadership of direct reports

· Provide ongoing performance and general feedback to direct reports

· Provide daily coaching and guidance.

· Weekly or Bi-Weekly 1-on-1 meetings with each direct report.

· Address employee time off requests and approve timecards (if applicable) weekly.

· All other management duties as assigned.

What we’re looking for:

· Proven leadership and people management skills

· Must be able to manage across several teams and is responsible for high complexity and ambiguity

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707.

Park Place Technologies is an Equal Opportunity Employer M/F/D/V.

Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.

Apply About employer

More about this job

Skills

Performance management
Communication skills
Customer service
Sales
Reporting
Coaching
Program management
Documentation
Team building
Microsoft Office
Data storage
Manage a team
Leadership
Team leadership

Report this job