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Added 1 min ago
Senior Kore.ai Developer / Conversational AI Engineer
NTT DATA Services
Irving, TX
We are currently seeking a Senior Kore.ai Developer / Conversational AI Engineer to join our team in Irving, Texas (US-TX), United States (US).
Added 1 min ago
Infrastructure Solution Engineer - ServiceNow development Experience
Syncreon Consulting
Pittsburgh, PA
Added 2 mins ago
Sr Advisory Solution Consultant, Financial Services NYC (Armis/Veza)
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 3 mins ago
IG
INTL Healthcare Data Engineer
Insight Global
Remote, United States
- From $12 USD / hour
We are seeking an experienced Healthcare Data Engineer to join our growing data team. This individual will play a key role in designing, building, and maintaining enterprise data solutions.…
Added 3 mins ago
IG
Senior Software Engineer
Insight Global
Remote, United States
- From $54 USD / hour
Senior backend engineer supporting The Home Depot’s Search Relevancy, Retrieval, and Ranking team. This person will help productionize and integrate machine learning models developed by…
Added 3 mins ago
IG
Principal Software Engineer – Guidewire PolicyCenter
Insight Global
Wauwatosa, WI
- From $65 USD / hour
Seeking a Principal Software Engineer to lead the technical delivery of Guidewire PolicyCenter on the Guidewire Cloud Platform. With BillingCenter and ClaimCenter already live, this person…
Added 3 mins ago
IG
Principal Software Engineer – Guidewire Digital / Jutro
Insight Global
Wauwatosa, WI
- From $65 USD / hour
Seeking a Principal Software Engineer to lead the design and development of digital applications built on Guidewire PolicyCenter and the Guidewire Cloud Platform. This person will focus…
Added 5 mins ago
Senior Security Engineer - Cloud
Compass
Manhattan, NY
…revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer…
Added 5 mins ago
Senior Security Engineer - Cloud
Compass
Manhattan, NY
…revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer…
Added 5 mins ago
Senior Security Engineer - Cloud
Compass
Manhattan, NY
…revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer…
Added 5 mins ago
IC
Full Stack Software Engineer | Las Vegas, NV| Remote
IMEG Consultants Corp.
Las Vegas, NV · St. Louis, MO · Kansas City, MO · Rock Island, IL · Phoenix, AZ · Naperville, IL · Cincinnati, OH · Indianapolis, IN · Des Moines, IA
- $115,000 to $120,000 USD / year
IMEG is hiring a Full Stack Software Engineer in Las Vegas, NV to support software design, coding, and internal system development as part of the company's development team. This role calls…
Added 6 mins ago
Senior Software Engineer - Java Cloud (Health100 Platform)
CVS Health
Remote, United States
Health100 is an AI‑native health technology platform that unifies pharmacies, providers, insurers, PBMs, and digital health solutions into a single, consumer‑focused ecosystem. Powered by…
Added 6 mins ago
Sr Infrastructure Engineer
Boys & Girls Clubs of America
UNAVAILABLE
Engineer and maintain Microsoft 365 messaging infrastructure, including Exchange Online, mail flow, and platform performance
Added 6 mins ago
C++ Software Engineer - Market Data Infrastructure (USA)
Trexquant Investment
Stamford, CT
…expanding global trading operations, we are seeking a C++ Software Engineer to design and build high throughput / low-latency market data infrastructure. This is a high-impact role that…
Added 6 mins ago
Senior Enterprise Engineer - Salesforce Platform (EAA - STP)
Coinbase
Hartford, CT
The Enterprise Applications & Architecture (EAA) team within Platform is the primary engineering partner for the Sales, Trading, and Prime (STP) business, building and operating Salesforce…
Added 6 mins ago
Cyber Full-Stack Software Engineer
Deloitte
Stamford, CT · Hartford, CT
…next generation of cybersecurity services. As a Full Stack Engineer, you will design, develop, and enhance applications across frontend and backend environments, working with modern…
Added 6 mins ago
Senior Software Engineer, Stablecoins
Coinbase
Hartford, CT
As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their…
Added 6 mins ago
Lead Solution Architect with AI Experience
Deloitte
Stamford, CT · Hartford, CT
…operational performance, and accelerate digital product and platform…
Added 6 mins ago
Software Engineer, Systems ML
Meta
Hartford, CT
Meta is seeking a Software Engineer to join our Systems ML Engineering team, focused on building and optimizing the machine learning infrastructure that powers Meta's products at massive…
Added 6 mins ago
Software Engineer, CDP - Stablecoin
Coinbase
Hartford, CT
…growth, and ecosystem expansion at Coinbase. As a Software Engineer, you'll help deliver a suite of international stablecoins by evaluating and integrating external partner APIs, building…
Added 6 mins ago
AT
Site Reliability Engineer II
Akamai Technologies, Inc.
Hartford, CT
- $95,000 to $171,000 USD / year
As a Site Reliability Engineer II, you will be responsible for:
Added 6 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Hartford, CT
- $146,400 to $263,600 USD / year
In this role, you'll be at the forefront of Akamai Cloud platform software and hardware technologies. We're responsible for identifying performance bottlenecks and creating the supporting…
Added 6 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Hartford, CT
- $146,400 to $263,600 USD / year
As a Senior II Site Reliability Engineer, you will be responsible for:
Added 6 mins ago
Senior Engineer, Google Cloud
PwC
Stamford, CT · Hartford, CT
As a Senior Engineer, Google Cloud you will focus on building, testing, and optimizing cloud-native applications on Google Cloud, supporting work that spans the full software development…
Added 6 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Hartford, CT
Configure and test security policies, infrastructure-as-code controls, deployment automation, and supporting integrations in coordination with cloud platform and application owners.

Closed listing

TherapyNotes.com

Cloud Systems Engineer - Site Reliability

Remote, United States

Competitive salary - $110,000-$130,000

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: Competitive salary - $110,000-$130,000
Experience: 5+ years of engineering experience in Systems Engineering, Cloud or Platform Engineering, DevOps, Software Engineering, and/or SRE.
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Us

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care. We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference! About The Position We are seeking a Site Reliability Engineer to improve the reliability and operability of the production services and shared platforms supporting our growing 24×7 SaaS environment. In this role, you will apply software and systems engineering practices to improve availability, performance, scalability, resilience, observability, incident response, and operational automation. You will partner with software development, infrastructure, database, security, and other technology teams to establish measurable reliability goals, reduce operational toil, and ensure services are supportable throughout their lifecycle. If you are passionate about building reliable systems, solving complex production problems, and driving continuous improvement, we want to hear from you.

Requirements

BS degree in Information Systems, Engineering, or equivalent experience.
5+ years of engineering experience in Systems Engineering, Cloud or Platform Engineering, DevOps, Software Engineering, and/or SRE.
Experience designing and operating production systems using cloud-based compute, storage, networking, and containerization technologies; Azure and Kubernetes preferred.
Strong Linux systems and networking fundamentals, with experience troubleshooting complex distributed systems in production.
Expertise with an observability platform; Datadog experience strongly preferred. Experience with Prometheus, Grafana, New Relic, or equivalent platforms is also valuable.
Experience with scripting and operational automation using tools such as Bash, PowerShell, or Python, along with infrastructure-as-code and configuration-management practices.
Experience participating in production on-call rotations, incident response, root cause analysis, and post-incident improvement.
Experience working in Agile/DevOps environments and operating production services using ITSM practices where applicable.
Prior software development experience - or experience investigating application behavior through code, logs, and distributed traces - is a plus

Responsibilities

Own and continuously improve how we use Datadog to make reliability visible and actionable across metrics, logs, traces, dashboards, monitors, alerts, and service-level views.
Design, implement, and maintain high-availability, high-throughput, data- and compute-intensive critical systems supporting a growing 24×7 SaaS platform.
Partner with service owners to define and improve reliability through meaningful SLIs, SLOs, error budgets, actionable alerting, and operational-readiness practices.
Participate in and help drive incident management for production events, serving as an incident commander or technical responder as needed. Coordinate triage, service restoration, escalation, communication, incident documentation, root cause analysis, and completion of corrective actions.
Partner with development teams to investigate issues across the infrastructure and application layers using metrics, logs, distributed traces, and code-level context.
Improve deployment safety and service resilience through automated validation, recovery and rollback capabilities, reliability testing, and analysis of system failure modes.
Partner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operations.
Provide escalated technical guidance and support to other technology teams throughout the organization.
Provide on-call coverage for production support and other duties as required.
Ensure supported systems and operational activities comply with organizational security, HIPAA, and operating policies.
Identify and eliminate repetitive operational toil using Bash, PowerShell, Python, or Ansible. Manage infrastructure as code using Terraform/OpenTofu and configuration automation using Ansible.

Benefits

Competitive salary - $110,000-$130,000
Employer sponsored health, dental, vision, life, and disability insurance
Retirement plan with company contribution
Annual company profit sharing
Personal development/training budget
Open, collaborative work environment
Extensive 2-week onboarding plan
Comprehensive mentorship program

Equal Opportunity Employer Statement & Applicant Rights TherapyNotes LLC is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to providing a workplace free of discrimination and harassment.For more information about your rights under federal employment laws, please review the following:

Know Your Rights: Workplace Discrimination is Illegal
Family and Medical Leave Act (FMLA): Employee Rights Under FMLA

If you require a reasonable accommodation during the application process, please contact humanresources@therapynotes.com.

11/3/2026

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More about this job

Skills

Incident response
Software development
Process improvement
DevOps
Microsoft Azure
Kubernetes
Linux
Troubleshooting
Datadog
Prometheus
Grafana
Bash
Microsoft PowerShell
Python
Infrastructure as code
Root cause analysis
Agile
IT service management
Communication skills
Documentation
Analyse issues
Ansible
Monitor infrastructure
IBM Terraform

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