Jobs in the United States

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SENIOR HUMAN SERVICES PROG ANALYST - 64082098
State of Florida
FORT PIERCE, FL
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State of Florida
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…strictly prohibited, and any breach of this requirement will lead to the applicant being removed from…
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Supervisor, Operations
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- $60,000 to $65,000 USD / year
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RECORDS TECHNICIAN - 55000840
State of Florida
TALLAHASSEE, FL
- $38,043.54 to $49,232.81 USD / year
Must have a valid E drivees license
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Lead Counselor, Financial Aid
Davidson-Davie Community College
Thomasville, NC
- $46,207 to $60,069 USD / year
The Lead Counselor, Financial Aid provides comprehensive financial aid services to students and parents, and oversees the Veterans Affairs educational benefits program for the College. The…
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Head of Americas Channel
Zoom Communications, Inc.
Remote, United States
Lead channel organization transformation through senior managers and regional directors, building high-performing teams through strategic talent acquisition and development.
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Hospice Registered Nurse
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Lead with Heart. Be the Difference. Transform End-of-Life Care.
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Project Manager K-12
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USA Home Office, TX · USA Client Site, TX
Develop and communicate action plans that will lead the project team throughout the project, beginning with the initial Project Management Plan.
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Assistant Project Manager
Cumming Management Group, Inc.
USA Home Office, TX · USA Client Site, TX
Team Meeting: Actively participate and/or lead any Owner/Architect/Construction Management Agent (OAC), coordination, trade contractor, scheduling, and any other meetings.
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Product Marketing Manager (Growth)
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A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
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Production Supervisor
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…bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and…
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General Manager
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Must have reliable transportation to work, a driver’s license and proof of insurance
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Lead Shelter Monitor (9510)
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Austin, TX
Acts as the lead worker to the Shelter Monitor position; trains and instructs employees and volunteers in the proper methods and procedures; assists with scheduling; informs Manager of any…
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Email Retention Marketing Specialist
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Remote, United States
✍ Short Description: You will own the execution of the company’s email and SMS retention program, building and optimizing the customer journeys that turn first-time buyers into loyal…
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Engineering Manager, Object Storage Control Plane
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CA / Bellevue, WA · Manhattan, NY
CoreWeave is hiring an Engineering Manager to lead the object storage control plane team, part of the distributed storage infrastructure behind CoreWeave's AI Object Storage produict. This…
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Senior Manager Production
East Peoria, IL
What you must have
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Senior Manager Supply Chain
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Lead critical component global, end-to-end supply chain, responsible for aligning demand, supply, inventory, capacity, supplier capability, logistics, and facility execution across LEC,…
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Manager Supply Chain Planning
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Component lead of global, end-to-end supply response across LEC, CTL, and AEC by connecting the worldwide demand plan, facility capability, inventory, supplier constraints, and procurement…
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Senior Manager Manufacturing Strategy
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Oversee the hiring, development and management of all project teams within the program, including both internal staff and external contractors. Also, directs day-to-day work assignments…
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Director Global Procurement
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Organizational Leadership & Talent Development: Knowledge of organizational leadership principles; ability to lead, develop, and inspire geographically dispersed teams while establishing…
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Heavy Equipment Operator - R&D (1st Shift)
East Peoria, IL
- $36.12 to $36.43 USD / hour
…also include utilizing your expertise and advanced skills to lead projects and/or teams to complete site work in support of engineering tests or facility work. A significant component of…
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Field Sales Trainer
Macmillan
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Deliver practical sales training: Lead onboarding, workshops, role-playing, and ongoing training that helps representatives build confidence and improve performance.
Added 2 mins ago
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Sous Chef- Temporary
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Lake Placid, NY
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Sales Manager (Full Time)
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- Full-time

The Ward Law Group, PL

Client Experience Representative

Manhattan, NY, United States

$20 to $28 USD / hour

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Job details

Pay: $20 to $28 USD / hour
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description Join an Award-Winning Personal Injury Law Firm

At The Ward Law Group, our mission is simple:

Changing Lives. One Client at a Time. Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm. Our Core Values Faith – We act with integrity, honesty, and purpose in everything we do. Accountability – We take ownership of our work, our commitments, and the results we deliver. Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams. Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community. Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional legal representation that maximizes every client's opportunity for success. Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive. Service to Our Community – We believe in making a positive impact beyond the courtroom by serving and strengthening the communities where we live and work. If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives - one client at a time.

Job Description

The Client Support Representative serves as the first point of contact for clients, vendors, and visitors, providing professional and courteous service while supporting daily office operations.

Key Responsibilities:

Answer and route incoming calls with professionalism and efficiency.
Greet clients, vendors, and visitors in a warm and welcoming manner.
Accurately document and update information in the firm's systems.
Perform general administrative and clerical tasks as assigned.
Provide front desk coverage as needed.
Maintain a clean, organized, and professional reception and common areas.
Follow first-call resolution standards to ensure a positive client experience.
Participate in training and remain current on firm processes, procedures, and service standards.

Qualifications

Fluent bilingual communication skills in English and Spanish (read, write, and speak).
Strong customer service and communication skills.
Professional demeanor and positive attitude.
Ability to multitask and stay organized in a fast-paced environment.
Basic computer and data entry skills.
Reliable, dependable, and team-oriented.
Must be able to work onsite five (5) days per week in our New York office located at 535 Fifth Avenue, New York, NY.
Legal experience is not required. Candidates with customer service, call center, administrative, hospitality, healthcare customer service, or similar client-facing experience are encouraged to apply.

Additional Information Compensation & Benefits

Competitive salary commensurate with experience
Professional development and continuing education support
Collaborative, growth-oriented team environment
Medical, dental & vision
Hospital plans
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Employee Assistance Program
Tuition Assistance
Paid time off and paid holidays

Join Our Team At The Ward Law Group, every role contributes to changing lives. If you're looking for an opportunity where your skills, attention to detail, and dedication to client service can make a meaningful impact, we'd love to hear from you. Apply today and become part of a team that's committed to excellence, growth, and serving our clients with compassion. The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.

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More about this job

Skills

Front Desk
Bilingualism
Communication skills
Customer service
Multitask
Data entry

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Work requirements

Jobs in the United States