Program Manager of Integrations
- Norristown, PA, United States
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Job details
- Posting language
- English
- Posted
Original job description
The Program Manager of Integrations leads the successful integration of acquired companies into The Tustin Group. This role coordinates cross-functional activities, manages integration plans and timelines, drives accountability, and provides visibility into progress, risks, and outcomes. The position partners with leadership and functional teams to ensure a smooth transition while supporting operational continuity and preserving key business relationships.
Essential Duties and Responsibilities:
Integration Management · Develop and manage integration plans, milestones, timelines, and deliverables. · Coordinate integration activities from planning through implementation. · Lead integration meetings and track action items. · Monitor progress, identify risks, and escalate issues as needed. · Manage multiple integration projects simultaneously. · Provide regular updates to leadership on status, risks, and priorities. Acquisition Integration · Coordinate onboarding and transition activities for newly acquired companies. · Establish Day 1, 30-, 60-, and 90-day integration priorities. · Partner with acquired-company leadership to identify opportunities and challenges. · Minimize disruption to employees, customers, and operations throughout the transition. Cross-Functional Coordination · Partner with Finance, HR, IT, Operations, Sales, Marketing, and Safety teams to execute integration activities. · Ensure responsibilities, timelines, and expectations are clearly defined. · Facilitate communication across stakeholders and workstreams. Governance & Reporting · Maintain integration dashboards, action logs, and project documentation. · Track deliverables and ensure accountability for assigned tasks. · Identify dependencies and support timely decision-making. · Report integration progress, risks, and recommendations to leadership. Process Improvement · Maintain and enhance integration playbooks, templates, and tools. · Capture lessons learned and implement process improvements. · Support the development of scalable integration practices across the organization. Culture & Change Management · Foster positive relationships with acquired-company leaders and employees. · Support change management and communication efforts. · Reinforce company values, expectations, and culture throughout the integration process. · Perform other duties as assigned.
Experience and Skills:
· Bachelor's degree in Business Administration, Operations, Finance, Project Management, or a related field preferred. · 5+ years of experience in program management, project management, operations, business integration, consulting, or a related discipline preferred. · Experience supporting acquisitions, post-merger integrations, multi-location organizations, or complex cross-functional projects strongly preferred. · Demonstrated ability to manage multiple workstreams, priorities, stakeholders, and deadlines simultaneously. · Strong project and program management capabilities with attention to detail and accountability. · Strong analytical, organizational, and problem-solving skills. · Ability to identify dependencies, risks, and execution gaps before they affect outcomes. · Strong interpersonal skills with the ability to influence across all levels of the organization. · Excellent written and verbal communication skills. · Proficiency with Microsoft 365 and project management/reporting tools. · Experience integrating ERP, accounting, CRM, payroll, HRIS, and field-service-management systems · Valid driver's license and ability to travel regularly.
Physical Demands/Working Conditions:
· Primarily works in an office environment with prolonged periods of sitting and computer use. · Frequent use of a keyboard, mouse, and computer throughout the workday. · Ability to communicate effectively in person, by phone, video conference, and electronic communication. · Visual acuity to review reports, spreadsheets, project plans, and computer screens. · Hearing ability sufficient for meetings, conversations, and presentations. · Occasional lifting and carrying materials weighing up to 10 pounds. · Regular travel to TTG companies and newly acquired locations, particularly during Day 1 activities, system implementations, and major integration milestones. · Ability to move between office, operational, and customer locations as required.