Digital Solutions & Event Technology Manager

The Digital Solutions & Event Technology Manager will manage the technology platforms, workflow automation, and digital solutions that power Sherwin-Williams' sales meetings, leadership events, and business operations. This role helps direct technology strategy, improves business processes, manages data and platforms, and supports stakeholders to enhance operations and user experiences. We set our team members up for success. The Digital Solutions & Event Technology Manager will receive personalized one-on-one training and support to help get the candidate up to speed on the technologies, business processes, and networking critical to the role. Additional Details: - This role is not remote/hybrid. This role will report Sherwin-Williams Cleveland Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44115 - This position will require up to 10% travel - This position is also eligible for [bonus] [commissions] [long-term incentive compensation awards] based on performance and subject to the terms of the Company's applicable plans. - Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships. Why Join Our Team? Innovation, collaboration, and initiative are valued. We provide hands-on training, ongoing career guidance, and professional development opportunities to help you grow. You will have the freedom to take ownership of meaningful projects, collaborate closely with stakeholders across the business, and make a real impact while enjoying a supportive and fun team culture. You'll succeed in this roll if you have... - Certain platform or adjacent event planning software experience - Experience in Microsoft Power Platforms, including Power Apps and Power Automate (a bonus) - Built, maintained, and improved automated business processes and workflows - The capability of managing SharePoint Online sites, lists, libraries, and permissions - Knowledge of Microsoft tools and integrations, including SharePoint, Teams, Planner, and Outlook - A solid understanding of user experience (UX) and user-focused solution design - Strong troubleshooting, problem-solving, and process improvement skills - Successfully managed multiple projects and priorities simultaneously - Effective communication and management skills - Experience documenting solutions and providing user support and training - The ability to work effectively with cross-functional teams and business partners - Familiarity with Microsoft Copilot and AI-powered productivity tools is a plus Event Technology Management - Support the Certain.com technology platform used for company sales meetings, leadership events, and business conferences - Support the technology platforms used for company sales meetings, leadership events, and business conferences - Help manage registration, attendee communications, reporting, and event-related processes - Troubleshoot issues, assist with testing, and event readiness activities - Partner with stakeholders to ensure a smooth and successful event experience Workflow Automation & Process Excellence Design, develop, and maintain automated business processes using Microsoft Power Automate Identify opportunities to automate manual workflows and improve operational efficiency Build and manage approval processes, notifications, escalation workflows,