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The Salvation Army Central Territory

Store Manager

Kansas City, MO, United States

$18 USD / hour · Full-time

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Job details

Pay: $18 USD / hour
Job type: Full-time
Education: High school diploma
Experience: Minimum of 2 years of supervisory or management experience in retail, customer service, or related field
Working hours: 40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Store Manager - The Salvation Army Thrift Store

Location: Kansas City Metro area Pay: $18.00 per hour Job Type: Full-Time Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled

Lead with Purpose. Make an Impact Every Day.

Are you an experienced retail leader who thrives in a fast-paced environment, loves building teams, and enjoys driving sales results? The Salvation Army is seeking a motivated and mission-driven Store Manager to lead our Lawrence, Kansas Thrift Store.

At The Salvation Army, every sale supports life-changing programs that help individuals and families in our community. As Store Manager, you will oversee daily store operations, lead and develop staff, maximize sales performance, ensure an outstanding customer experience, and help transform donated goods into hope for those in need.

This is an excellent opportunity for an experienced retail manager, assistant store manager, thrift store manager, nonprofit retail leader, or multi-department retail supervisor looking for meaningful work with growth potential.

Why Join The Salvation Army?

The Salvation Army is committed to caring for those who care for others. We offer a comprehensive and affordable benefits package designed to support your health, family, and future.

Employee Benefits Include:

Medical, Dental, Vision & Hearing Coverage through Anthem Blue Cross Blue Shield
Prescription Coverage through Express Scripts
Flexible Spending Accounts (FSA)
Employer-Paid Basic Life Insurance
Voluntary Life Insurance Coverage
Short-Term and Long-Term Disability Insurance
Supplemental Aflac Insurance Plans
MetLife Pet Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Paid Holidays
403(b) Retirement Savings Plan with Employer Match Eligibility
Professional Development and Career Growth Opportunities
Opportunities for advancement within a nationally recognized nonprofit organization

What You'll Do

Leadership & Team Development

Recruit, hire, train, coach, and develop store employees
Create employee schedules and oversee payroll functions
Lead employee performance management and accountability
Foster a positive, mission-focused work environment
Ensure compliance with company policies and procedures

Retail Store Operations

Manage all daily store operations
Achieve sales, revenue, and production goals
Oversee donation intake, processing, merchandising, and inventory flow
Maintain an organized, clean, and customer-friendly store
Monitor store appearance and merchandising standards
Ensure compliance with safety, security, and OSHA regulations

Customer Experience

Deliver exceptional customer service
Resolve customer concerns professionally and effectively
Build customer loyalty and engagement
Create a welcoming shopping environment for all guests

Financial & Administrative Oversight

Manage daily cash handling and deposits
Monitor expenses and operate within budget guidelines
Maintain accurate reports, records, and operational documentation
Analyze key performance indicators and implement improvements

What We're Looking For

Required Qualifications

High School Diploma or GED required
Minimum of 2 years of supervisory or management experience in retail, customer service, or related field
Strong leadership, communication, and organizational skills
Experience with cash handling, budgeting, and financial accountability
Ability to motivate and develop employees
Proficiency with Microsoft Office and retail management systems
Ability to lift, carry, push, and pull up to 50 pounds
Ability to stand, walk, bend, and reach throughout the workday

Preferred Qualifications

Retail management experience
Thrift store, resale, nonprofit, or secondhand retail experience
Experience managing sales goals, merchandising, and inventory
Experience recruiting, hiring, and training staff

About The Salvation Army

The Salvation Army is an international movement and one of the largest social service organizations in the world. Funds generated through our Family Stores and donation centers help support adult rehabilitation programs, emergency assistance, housing services, disaster relief, and other community programs that change lives every day.

If you're a results-driven leader who enjoys retail management, team development, customer service, and making a meaningful difference in your community, we'd love to hear from you.

Apply Today!

Join a team where your leadership helps create positive change in Lawrence and beyond.

Indeed Search Keywords

Retail Manager, Store Manager, Retail Store Manager, Thrift Store Manager, Assistant Store Manager, Retail Supervisor, Retail Operations Manager, Nonprofit Retail, Donation Center Manager, Merchandising Manager, Customer Service Manager, Sales Manager, Team Leadership, Store Operations, Inventory Management, Employee Training, Retail Leadership, Cash Handling, Budget Management, Hiring Manager, Staff Development, Retail Sales, Loss Prevention, Donation Processing, Resale Store Manager, Secondhand Retail, Retail Jobs Lawrence KS, Management Jobs Lawrence KS, Full-Time Retail Manager, Retail Careers, Key Holder, District Retail Support, Retail Performance Management, Retail Leadership Jobs, OSHA Compliance, Team Management, Retail Hiring, Store Operations Supervisor, Community Impact Careers, Mission Driven Organization, The Salvation Army Jobs

What You Need

Required

Education & Experience

2 years' experience in staff management and development or combination of education and experience
Proven retail management experience

Skills & Abilities

Strong leadership and team-building skills
Excellent customer service orientation
Proficiency in cash handling and basic financial management
Ability to work a flexible schedule, including early/late shifts, weekends, and holidays
Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers
Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the
Good speaking, hearing and vision ability, and excellent manual dexterity

Certifications

Valid Driver's License
Must pass a motor vehicle record search

Physical Requirements

Regularly required to stand, use hands, handle, feel, hear, and talk
Frequently required to walk and reach with hands and arms
Occasionally required to climb, balance, stoop, kneel, or crouch
Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds
Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Work Environment

Store environment with quiet to moderate noise level
May be dusty and experience temperature fluctuations based on weather
May stand for extended periods
Work is performed in a typical retail store/warehouse environment

Travel

May be required to travel to various locations for work or training, including monthly management training

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

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