Client Services Coordinator

Client Services Coordinator Job Category: Social Services Requisition Number: CLIEN024920 Mission Statement : The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Title: Client Services Coordinator Corps/Department: The Salvation Army, Fairbanks Corps Reports To: Fairbanks Corps Officers FLSA Status : Part-Time/Non-Exempt Scope of Position/Essential Functions: The Client Services Coordinators primary role is providing overall coordination and implementation of client services of Fairbanks Corps family services ministry. This position will provide daily services to individuals requiring all aspects of The Salvation Army assistance. The Client Services Coordinator will provide opportunities for community volunteers to support Salvation Army programs and ministries. Education and Work Experience : Required: - Associate degree or higher or 2 (two) years of experience in a related field (social services, education, health field, etc.). - A working knowledge of local resources and community stakeholders is strongly preferred. - Working knowledge of general office equipment. - Ability to speak and understand English in a manner that is sufficient for effective communication with supervisors, employees, beneficiaries, and clients. - Proficiency with essential Microsoft office software (Word, Excel, etc.). - Demonstrated ability to work as part of a team. - Excellent oral and written communication skills. - Valid drivers license with an acceptable driving and criminal history records. Preferred: - Efficiency in WellSky social services database. - Experience collaborating with diverse community agencies in Alaska or similar communities. Essential Functions : - Supervise and direct food box distributions, including processing applications and coordinating with the Fairbanks Community Food Bank. - Provide services to families seeking assistance through community networking. - Provide family continuity of care to include rental assistance, utility assistance and vouchers for clothing, household goods and furniture. - Become proficient in the HUD HMIS data collection system or similar system. - Utilize HUD HMIS data collection system as required per grant stipulations. - Assist individuals seeking information regarding Salvation Army services, i.e., in person, via phone or email. Additional Job Duties: Ensure consistent data input into The Salvation Armys social services software in order to evaluate the progress of families and be compliant with in-house statistical deadlines. Maintain client and statistical records, reports, and data for all Family Services-related assistance, including BHAP fund distribution, by required deadlines. Support data collection and outcome measurements leading to further enhancement of The Salvation Armys services to families at risk. Outreach to other local social services agencies/programs. []{style="font-size: 11.5pt; font-family: Segoe U "}