Jobs in the United States

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Added 8 mins ago
TechOps Administrator
The RealReal
Perth Amboy, NJ
…located in Perth Amboy, New Jersey and will report to the TechOps…
Added 8 mins ago
Senior Product Manager, B2B & Customer Support
The RealReal
Bellflower, CA
…that powers luxury consignment at scale. As the Senior Product Manager for B2B & Customer Support, you will own the end-to-end product strategy for our high-scale vendor and client platform…
Added 23 mins ago
Product Operations Manager
Keysight Technologies, Inc.
Calabasas, CA
Keysight is seeking a Product Operations Manager to join our fast-growing AI Data Center and Network Test business. You will run the operational engine behind a team of Product Managers…
Added 24 mins ago
J
Staff Talent Operations Engineer
Jobgether
Remote, United States
- $135,000 to $180,000 USD / year
Process Optimization: Work directly with recruiters, interviewers, and hiring managers to identify bottlenecks, understand operational challenges, and implement practical improvements…
Added 24 mins ago
J
Senior Data Pipeline Engineer
Jobgether
Remote, United States
- $100,000 to $130,000 USD / year
…cloud data environment. You will combine advanced SQL and ETL engineering expertise with hands-on experience in cloud technologies to ensure reliable data integration across warehouse and…
Added 24 mins ago
J
Project Manager
Jobgether
Remote, United States
- $150,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Manager based in the United States.
Added 24 mins ago
Marine Sales Manager - Gulf Coast
Jobgether
Remote, United States
The Marine Sales Manager will drive commercial growth and expand market presence across Louisiana, the US Gulf Coast, and the broader Americas region. This role focuses on developing new…
Added 24 mins ago
J
District Sales Manager
Jobgether
Remote, United States
- $115,000 to $125,000 USD / year
Average travel is approximately three to four days per week
Added 26 mins ago
Principal Quality Assurance Engineer
Westinghouse Electric Company
Cranberry Twp, PA
Added 26 mins ago
Project Manager - Procurement
Westinghouse Electric Company
Cranberry Twp, PA
Added 26 mins ago
YI
Senior Product Manager -Industrial Chillers & Heat Pumps
York International Corp.
New Freedom, PA
- $110,115 to $138,665 USD / year
Added 26 mins ago
Junior Product Manager - Quantum
Pride Mobility Products Corp.
Duryea, PA
Added 26 mins ago
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Electromechanic Journeyman
Ardagh Glass Inc
Port Allegany, PA
- $40.56 USD / hour
Added 26 mins ago
Plant Manager Job
Arkema Inc.
Birdsboro, PA
Arkema's Birdsboro, PA site is seeking a Plant Manager (PM) with a proven track record of change management, people leadership and continuous improvement. The PM has direct responsibility…
Added 26 mins ago
Quality Assurance Technician II - 9201297866893_3
Gaven Industries Inc.
Saxonburg, PA
…parts, and products before, during, and after the manufacturing process. Interprets drawings and specifications, documents inspection results, and works with Quality, Engineering, and…
Added 26 mins ago
Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford Motor Company
Harrisburg, PA
…help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customers’…
Added 27 mins ago
Manufacturing Engineer
Komatsu America Corp.
Homer City, PA
…delivered and quantified, (d) understands product and information process flows and able to improve both, and (f) seeks perfection/improvements in process methods / principles / practices.…
Added 27 mins ago
Quality Engineer
Millipore
Tamaqua, PA
Added 27 mins ago
Launch & Integration Manager, re:Cycle Reverse Logistics
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Greencastle, PA
As we scale this offering, we are looking for a Launch & Integration Manager to serve as re:Cycle's onsite commercial representative. This individual will be responsible for ensuring that…
Added 27 mins ago
Equipment Engineering Manager - Wet Chemical Process
Millipore
Breinigsville, PA
This role can be based in Breinigsville, PA, Chandler, AZ or Austin, TX
Added 27 mins ago
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Maintenance technician ii
FEDEX CORPORATION AND SUBS 12
Breinigsville, PA
- $20.35 to $38.43 USD / hour
Added 27 mins ago
Vice President of Operations - GM (Print)
General Press LLC
Natrona Heights, PA
Added 27 mins ago
Generator Services Operations Manager
Siemens Energy
Mount Pleasant, PA
…competitiveness by partnering with development, tooling, and engineering to standardize processes, upgrade tooling, and streamline/digitize…
Added 27 mins ago
Manager, Fuel Supply & Demand Planning
Sunoco GP LLC
Newtown Square, PA
…your job a challenging and rewarding experience. Summary: The Manager, Fuel Supply & Demand Planning will lead the team that is responsible for end-to-end supply chain planning for Sunoco…
Added 27 mins ago
Manager, Mechanical Design & Engineering
TAIT Towers
Lititz, PA
The Manager, Mechanical Design and Engineering is responsible for guiding a team of Mechanical Design Engineers through the successful execution and implementation of mechanical systems…

The RealReal

TechOps Administrator

Perth Amboy, NJ, United States

The expected salary range for this role is $63,036.00-$84,048.00.

Apply on careers.therealreal.com About employer

Applications open in a new tab.

Job details

Pay: The expected salary range for this role is $63,036.00-$84,048.00.
Experience: 2-4+ years of experience in a technical support role
Posting language: English
Posted: Nov 10, 2026

Original job description

About The Role We are looking for a technically skilled candidate with strong problem-solving abilities to join our team as a TechOps Administrator. This role is located in Perth Amboy, New Jersey and will report to the TechOps Manager.

As our TechOps Administrator you will provide hardware and software support for a variety of technical issues while ensuring the highest-level customer service. You will flex between retail, authentication, and corporate office locations in NY and NJ areas to support operation of critical infrastructure under guidance of TechOps leadership and engineering. Additionally, you will be responsible for administering a wide range of platforms in support of the business. This role provides day to day support for application, hardware, and networking issues for our growing company, The RealReal. TechOps Administrators are key contributors to technical projects, audits and QA. You will have the opportunity to tap into your interpersonal skills as you interact with colleagues from various departments and executive levels. You will listen to their technical needs, understand their problems, and implement technical solutions - helping our employees thrive in their daily work and giving them a positive experience.

What You Get To Do Every Day

Support

Provide technical support and assistance to all employees, both on-site and remote
Respond to the daily queue of support requests in a timely and efficient manner
Travel between sites in NY/NJ area to provide hands on support for local endpoints and infrastructure
Properly record, track, and document ticket/incident information and escalate problems (when required) to the appropriate team
Watch for and communicate support trends
Identify and escalate outages to appropriate parties
Provide guidance to junior TechOps team members and identify opportunities to assist in their growth
Perform on/off boarding of employees
Create, add, and modify accounts and services across our various platforms
Maintain Audio/Video and conferencing equipment
Strive for customer service, maintain transparency, communicate priorities
Maintain an approachable atmosphere with teammates and end-users
Some weekend hours of coverage to be expected
Provide rotational on-call support

Projects

Highlight opportunities for proactive project initiatives
Debate, align, and commit on active and upcoming projects to improve outcomes and timelines
Assist with on-site testing of new technologies within local auth center as directed by senior TechOps staff
Contribute to installation of new/refreshed technology within local sites
Participate in annual retail store tech health checks & tech installation for new store openings
Assist with hosting of live company events across local sites
Partner with Facilities to execute general desk/equipment moves, additions, and changes within local auth center

Asset Management, Auditing, and Deployments

Participate in regular audits of deployed and stored inventory using the asset management systems
Receive, test, and provision endpoint hardware (laptops, desktops, phones, peripherals)
Manage, update, and maintain records in the asset management tool
Contribute to migrations between systems and services, vendors, and platforms
Update any outdated information discovered in KBs while performing daily work

What You Bring To The Role

Minimum Requirements:

2-4+ years of experience in a technical support role
Knowledge and experience supporting, troubleshooting, and configuring MacOS, Windows, iOS, and Android devices
Experience supporting Google Workspace or similar platform (e.g. Office 365)
Identity & access management (IAM) experience (Sailpoint, AD, LDAP, or similar directory based systems)
Proficiency managing support inquiries via ticketing system (Freshservice, ServiceNow, Zendesk, etc)
Single sign on (SSO) and multi-factor authentication (MFA) support experience
Mobile Device Management Tools (Jamf, Intune)
Networking principles (DHCP, DNS, SSID), Meraki experience is a plus
Strong writing skills, ability to clearly document work and meaningfully communicate with end users, vendors, and business partners
Excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand
Demonstrated ability to work well in a fast-paced, iterative, deadline-driven environment
Collaborative with proven ability to work closely with teammates as well as non-technical employees to drive cross-functional business initiatives
Curious nature with a strong desire to understand how and why things work
Ability to organize, prioritize, and meet established deadlines
Foundational tech certification (A+, Google IT Support) or Technical degree from an accredited school can substitute for part of the experience requirement
Ability to rotate between NYC, Perth-Amboy, and Secaucus locations
Ability to travel 10%

Compensation, Benefits, + Perks

Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Find out more about our Benefits here.

The expected salary range for this role is $63,036.00-$84,048.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories - including women's and men's fashion, fine jewelry and watches, art, and home - in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Apply on careers.therealreal.com About employer

More about this job

Skills

Problem solving
Customer service
Leadership
Interpersonal skills
Interact with others
Technical support
Auditing
Troubleshooting
Microsoft Windows
Google Workspace
Microsoft 365
Identity and access management
LDAP
ServiceNow
Zendesk
Mobile device management
DHCP
DNS
A+

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Work requirements

Jobs in the United States