Jobs in the United States

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Added 3 mins ago
KC
Customer Engagement Applications Engineer
KLA Corporation
Chandler, AZ
- $78,200 to $132,900 USD / year
…(CE) division is a field-based group of technical experts who partner closely with customers to provide a comprehensive portfolio of KLA products that support yield improvement from R&D…
Added 5 mins ago
Market Strategy & Growth Leader
GE Vernova
Jefferson City, MO
…solution architecture, craft go-to-market attack plans, and partner with Marketing to drive demand. While you own early-stage prospecting, qualification, and internal solution advocacy, you…
Added 8 mins ago
Senior Manager, Authentication
The RealReal
Phoenix, AZ
Partner with Receiving and Photo teams for all product channels to communicate consignment opportunities, rejection rate issues and items exceptions to ensure all inbound items complete the…
Added 8 mins ago
TechOps Administrator
The RealReal
Perth Amboy, NJ
Partner with Facilities to execute general desk/equipment moves, additions, and changes within local auth center
Added 8 mins ago
Senior Product Manager, B2B & Customer Support
The RealReal
Bellflower, CA
Partner closely with Client Relations and Customer Success teams to design, deploy, and optimize Agentic AI automation for best-in-class customer support workflows.
Added 9 mins ago
Virtual Sales Account Executive - Splunk (Remote)
Cisco Systems, Inc.
Remote, United States
Partner with field sales and cross-functional teams to support broader account strategies and ensure customer needs are met.
Added 13 mins ago
Sales Associate - Mid-Market
Paychex
Atlanta, GA
Mid-Market Sales is where experience meets impact. You’ll partner with growing businesses (1–19 employees), navigating the complexity of expansion - helping them strengthen their people…
Added 13 mins ago
Channel Sales Associate - CPA
Paychex
Bakersfield, CA
Execute high-volume daily activity (calls, follow-ups, and partner touchpoints) to build pipeline
Added 13 mins ago
Channel Sales Associate - CPA
Paychex
Tracy, CA
Execute high-volume daily activity (calls, follow-ups, and partner touchpoints) to build pipeline
Added 13 mins ago
CH
Foreign Pharmacy Grad - International Pharmacy Intern
CVS Health
Union Gap, WA
- $30 to $42 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 13 mins ago
CH
Foreign Pharmacy Grad - International Pharmacy Intern
CVS Health
Kennewick, WA
- $30 to $42 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 14 mins ago
Registered Nurse Clinical Lead Specialty ED
Ascension
Bastrop, TX
Schedule: Night shift | Full-time · Required professional licensure/certification AND 1 year of cumulative job specific experience required
Added 16 mins ago
Service Desk Agent
Computer Task Group, Inc
Charlotte, NC
Strong attention to detail, work ethic, and commitment to continuous learning and problem resolution.
Added 24 mins ago
J
Staff Talent Operations Engineer
Jobgether
Remote, United States
- $135,000 to $180,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Talent Operations Engineer based in the United States.
Added 24 mins ago
Solution Architect, Delivery (Databricks)
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Solution Architect, Delivery (Databricks) based in the…
Added 24 mins ago
J
Senior Solution Architect, Enterprise AI & Knowledge Graphs (Mendix, Graph Studio, AI Studio)
Jobgether
Remote, United States
- $160,000 to $190,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solution Architect, Enterprise AI & Knowledge Graphs…
Added 24 mins ago
Senior Software Engineer, Elixir
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer, Elixir based in the United States.
Added 24 mins ago
Senior Data Analyst
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Data Analyst based in the United States.
Added 24 mins ago
J
Operations Support Specialist
Jobgether
Remote, United States
- $43,960 to $57,340 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Support Specialist based in the United States.
Added 24 mins ago
J
Junior Recruiter
Jobgether
Remote, United States
- $30 USD / hour
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Junior Recruiter based in the United States.
Added 24 mins ago
J
District Sales Manager
Jobgether
Remote, United States
- $115,000 to $125,000 USD / year
Average travel is approximately three to four days per week
Added 24 mins ago
J
Customer Onboarding & Training Specialist
Jobgether
Remote, United States
- $85,000 to $95,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Onboarding & Training Specialist based in the…
Added 24 mins ago
Associate Director, Program Management
Jobgether
Remote, United States
Strengthen go-to-market readiness: Partner with Product Marketing, Sales, Customer Success, Professional Learning, and Operations teams to prepare for product launches through coordinated…
Added 26 mins ago
Smart Manufacturing Systems Analyst
GlaxoSmithKline LLC
Marietta, PA
…mindset, using enterprise AI-enabled tools and Smart Manufacturing learning pathways to improve productivity, business outcomes, quality of deliverables, knowledge sharing, and ways of…
Added 27 mins ago
Operations Analyst I, IPC Reconciliation
SEI INVESTMENTS COMPANY
Oaks, PA

The RealReal

TechOps Administrator

Perth Amboy, NJ, United States

The expected salary range for this role is $63,036.00-$84,048.00.

Apply on careers.therealreal.com About employer

Applications open in a new tab.

Job details

Pay: The expected salary range for this role is $63,036.00-$84,048.00.
Experience: 2-4+ years of experience in a technical support role
Posting language: English
Posted: Nov 10, 2026

Original job description

About The Role We are looking for a technically skilled candidate with strong problem-solving abilities to join our team as a TechOps Administrator. This role is located in Perth Amboy, New Jersey and will report to the TechOps Manager.

As our TechOps Administrator you will provide hardware and software support for a variety of technical issues while ensuring the highest-level customer service. You will flex between retail, authentication, and corporate office locations in NY and NJ areas to support operation of critical infrastructure under guidance of TechOps leadership and engineering. Additionally, you will be responsible for administering a wide range of platforms in support of the business. This role provides day to day support for application, hardware, and networking issues for our growing company, The RealReal. TechOps Administrators are key contributors to technical projects, audits and QA. You will have the opportunity to tap into your interpersonal skills as you interact with colleagues from various departments and executive levels. You will listen to their technical needs, understand their problems, and implement technical solutions - helping our employees thrive in their daily work and giving them a positive experience.

What You Get To Do Every Day

Support

Provide technical support and assistance to all employees, both on-site and remote
Respond to the daily queue of support requests in a timely and efficient manner
Travel between sites in NY/NJ area to provide hands on support for local endpoints and infrastructure
Properly record, track, and document ticket/incident information and escalate problems (when required) to the appropriate team
Watch for and communicate support trends
Identify and escalate outages to appropriate parties
Provide guidance to junior TechOps team members and identify opportunities to assist in their growth
Perform on/off boarding of employees
Create, add, and modify accounts and services across our various platforms
Maintain Audio/Video and conferencing equipment
Strive for customer service, maintain transparency, communicate priorities
Maintain an approachable atmosphere with teammates and end-users
Some weekend hours of coverage to be expected
Provide rotational on-call support

Projects

Highlight opportunities for proactive project initiatives
Debate, align, and commit on active and upcoming projects to improve outcomes and timelines
Assist with on-site testing of new technologies within local auth center as directed by senior TechOps staff
Contribute to installation of new/refreshed technology within local sites
Participate in annual retail store tech health checks & tech installation for new store openings
Assist with hosting of live company events across local sites
Partner with Facilities to execute general desk/equipment moves, additions, and changes within local auth center

Asset Management, Auditing, and Deployments

Participate in regular audits of deployed and stored inventory using the asset management systems
Receive, test, and provision endpoint hardware (laptops, desktops, phones, peripherals)
Manage, update, and maintain records in the asset management tool
Contribute to migrations between systems and services, vendors, and platforms
Update any outdated information discovered in KBs while performing daily work

What You Bring To The Role

Minimum Requirements:

2-4+ years of experience in a technical support role
Knowledge and experience supporting, troubleshooting, and configuring MacOS, Windows, iOS, and Android devices
Experience supporting Google Workspace or similar platform (e.g. Office 365)
Identity & access management (IAM) experience (Sailpoint, AD, LDAP, or similar directory based systems)
Proficiency managing support inquiries via ticketing system (Freshservice, ServiceNow, Zendesk, etc)
Single sign on (SSO) and multi-factor authentication (MFA) support experience
Mobile Device Management Tools (Jamf, Intune)
Networking principles (DHCP, DNS, SSID), Meraki experience is a plus
Strong writing skills, ability to clearly document work and meaningfully communicate with end users, vendors, and business partners
Excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand
Demonstrated ability to work well in a fast-paced, iterative, deadline-driven environment
Collaborative with proven ability to work closely with teammates as well as non-technical employees to drive cross-functional business initiatives
Curious nature with a strong desire to understand how and why things work
Ability to organize, prioritize, and meet established deadlines
Foundational tech certification (A+, Google IT Support) or Technical degree from an accredited school can substitute for part of the experience requirement
Ability to rotate between NYC, Perth-Amboy, and Secaucus locations
Ability to travel 10%

Compensation, Benefits, + Perks

Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Find out more about our Benefits here.

The expected salary range for this role is $63,036.00-$84,048.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories - including women's and men's fashion, fine jewelry and watches, art, and home - in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Apply on careers.therealreal.com About employer

More about this job

Skills

Problem solving
Customer service
Leadership
Interpersonal skills
Interact with others
Technical support
Auditing
Troubleshooting
Microsoft Windows
Google Workspace
Microsoft 365
Identity and access management
LDAP
ServiceNow
Zendesk
Mobile device management
DHCP
DNS
A+

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Work requirements

Jobs in the United States