Jobs in the United States

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Added 3 mins ago
Senior Product Manager, Pharmacy Platform
Bask Health
Remote, United States
We're looking for a Senior Product Manager, Pharmacy Platform to lead the strategy, development, and improvement of the pharmacy technology and fulfillment workflows that power Bask's…
Added 3 mins ago
Warehouse Operations Manager I
NFI Industries
Olive Branch, MS
The Warehouse Operations Manager I is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and the…
Added 3 mins ago
Product Manager, Intakes & Conversion
Bask Health
Remote, United States
Work with merchants, customer-facing teams, and clinical operations to understand how patients move through the intake and purchasing process.
Added 3 mins ago
Product Manager, Pharmacy Platform
Bask Health
Remote, United States
…management, helping clinical teams, pharmacy partners, and internal operations teams coordinate the prescription fulfillment…
Added 3 mins ago
WD
Development Operations Manager
Women Donors Network
Remote, United States
- From $110,000 USD / year
Candidates must have at least 5 years of development operations experience and demonstrated comfort with remote work
Added 4 mins ago
J
Senior Manager, Client Management Operations
Jobgether
Remote, United States
- $94,500 to $152,250 USD / year
We are seeking an experienced Senior Manager, Client Management Operations to lead operational strategy, resource planning, and service delivery across complex client management functions.…
Added 4 mins ago
Senior Business Development Manager
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Senior Business Development Manager based in the United…
Added 18 mins ago
Senior Manager, Authentication
The RealReal
Phoenix, AZ
…interest in the luxury fashion resale market. The Authentication manager will be responsible for overseeing the Authentication team as well as all processes related to managing inbound…
Added 18 mins ago
Senior Product Manager, B2B & Customer Support
The RealReal
Bellflower, CA
…that powers luxury consignment at scale. As the Senior Product Manager for B2B & Customer Support, you will own the end-to-end product strategy for our high-scale vendor and client platform…
Added 24 mins ago
Physician Practice Operations Manager
Ascension
Nashville, TN
High School diploma equivalency with 2 years of cumulative experience and 1 year of cumulative leadership experience required · OR 4 years of applicable cumulative job specific experience and 1 year of cumulative leadership experience required
Added 28 mins ago
Senior Manager of Food Program Operations
Brentwood School
Los Angeles, CA
…tandem with the Executive Sous Chef, Sous Chefs and Retail Manager, the Senior Manager of Food Program Operations leads the business and operational side of the program so the culinary team…
Added 29 mins ago
Purchasing Coordinator
Canyon Ranch
Las Vegas, NV
- The Purchasing Coordinator is responsible for supporting the daily purchasing operations of Canyon Ranch Las Vegas by processing purchase orders, maintaining accurate inventory records,…
Added 33 mins ago
J
Senior Data Pipeline Engineer
Jobgether
Remote, United States
- $100,000 to $130,000 USD / year
As a Senior Data Pipeline Engineer, you will take ownership of the development, optimization, and delivery of critical data pipelines within a modern cloud data environment. You will…
Added 33 mins ago
Marine Sales Manager - Gulf Coast
Jobgether
Remote, United States
The Marine Sales Manager will drive commercial growth and expand market presence across Louisiana, the US Gulf Coast, and the broader Americas region. This role focuses on developing new…
Added 35 mins ago
Project Manager - Procurement
Westinghouse Electric Company
Cranberry Twp, PA
Added 35 mins ago
Technical Supervisor
Penn Medicine
Berwyn, PA
Keeps abreast of technical development in area of specialization
Added 36 mins ago
Operations Analyst I, IPC Reconciliation
SEI INVESTMENTS COMPANY
Oaks, PA
Added 36 mins ago
Launch & Integration Manager, re:Cycle Reverse Logistics
Amazon
Greencastle, PA
As we scale this offering, we are looking for a Launch & Integration Manager to serve as re:Cycle's onsite commercial representative. This individual will be responsible for ensuring that…
Added 37 mins ago
Vice President of Operations - GM (Print)
General Press LLC
Natrona Heights, PA
Added 37 mins ago
Generator Services Operations Manager
Siemens Energy
Mount Pleasant, PA
Responsibilities range from development of engineers, resource allocation, internal and external customer support, planning, and performance reviews. If you are interested in supporting…
Added 37 mins ago
WT
Program Manager, Mental Health Services
Wellness Together
Roseville, CA
- $72,000 to $88,000 USD / year
Job Title: Program Manager, Mental Health Services
Added 38 mins ago
General manager
Highgate Hotels, LP
Exton, PA
General Manager Requisition ID 2026-82338 Category Hotel Management Job Location US-PA-Exton Property Residence Inn Exton Pay Class Full Time Compensation Type Yearly Highgate Hotels…
Added 38 mins ago
General Manager
Chipotle Mexican Grill
Carlisle, PA
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 39 mins ago
MF
Store Sales Manager
Mattress Firm, Inc
Woodinville, WA
- $80,000 to $99,000 USD / year
The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in…
Added 39 mins ago
Seasonal Task Associate
Ulta Beauty, Inc.
Surprise, AZ
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays

The RealReal

Senior Manager, Authentication

Phoenix, AZ, United States

Apply on careers.therealreal.com About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience managing a large team of diverse employees, preferably a non-exempt workforce.
Posting language: English
Posted: Nov 10, 2026

Original job description

About The Role The RealReal is looking for a candidate who is quick in decision-making, innovative, enjoys staying ahead of the curve and has an interest in the luxury fashion resale market. The Authentication manager will be responsible for overseeing the Authentication team as well as all processes related to managing inbound consignments.

What You Get To Do Everyday

Senior Authentication Manager will be responsible for understanding inbound consignment product flow; Focusing all department decision making and operating procedures around consignor experience
Partner with Receiving and Photo teams for all product channels to communicate consignment opportunities, rejection rate issues and items exceptions to ensure all inbound items complete the inbound process in a timely manner
Strong presence on the Authentication floor to assist with product distribution, answering questions about consignments and advising the team on processing large consignments.
Handling brand & authentication standards questions, giving on the spot feedback about challenging consignments
Look for ways to improve and promote quality; demonstrates accuracy and thoroughness
Oversee a team of about 100 employees to ensure all inbound product service level agreements and key performance indicators are met.
Responsible for all hiring which includes conducting interviews, schedule assessments and presenting offer letters
Understand headcount needs based on unit projections and being proactive about hiring for future vacancies
Responsible for creating and maintaining a positive work environment that contributes to a reduction in turnover
Constantly providing professional development for employees with a strong focus on those in leadership roles including senior authenticators, leads and assistant managers
Monitor employee performance at levels with a strong focus on leadership and elevated roles; providing coachings and trainings where needed
Responsible for calculating variable incentive plan and daily productivity totals
Responsible for creating tracking tools that help employees with performance visibility.
Utilize reporting platforms to manage individual production, team performance and reconcile exceptions issues
Pull reports to track and manage productivity metrics for each inbound product channel
Manage authentications standards and ensure compliance with authenticity, quality and brand standards
Act as the key point of contact for the sales and merchandising teams
Work closely with other department managers to ensure all inbound groups have the assistance they need to process consignments
Attend all required cross-departmental meetings and present relevant information to the team
Continuously communicate with the operations and merchandising department to ensure brand compliance is being communicated and merchandise acceptance is consistent with business needs
Responsible for conducting team touch bases, quarterly goal settings and performance reviews

What You Bring To The Role

5+ years of experience managing a large team of diverse employees, preferably a non-exempt workforce. Experience in workforce planning and scheduling is required
10+ years of work experience preferably within a fashion, retail, e-commerce organization and/or an operationally intensive business.Strong verbal and written communication is required. Candidate must feel comfortable speaking and presenting in large groups on a regular basis
Strong interpersonal skills and the ability to interact effectively with diverse personalities in a matrix organization
Knowledge of luxury fashion, top designers, current styles, fabrics, silhouettes, garment construction is highly preferred
Understanding of operational processes and feels comfortable working in a production environment
Roll up the sleeves, action oriented mindset to have an impact in a fast-paced, rapidly changing and explosive growth environment
Willingness to continuously develop, understand industry best practices and desire to stay ahead of the curve
Advance knowledge of excel and google sheets; comfortable building reports and tracking data
Strong leadership ability with a focus on development of talent, creating new roles and ability to drive numbers in a production based environment
Comfortable with multitasking and making in the moment decision based on business needs
Adapts to changes in the work environment, manages competing demands and changes approach or method to best fit the situation

Compensation, Benefits, + Perks

$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
State of the art, climate-controlled warehouse facility
Find out more about our Benefits here.

The expected salary range for this role is $117,007.00-$133,722.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories - including women's and men's fashion, fine jewelry and watches, art, and home - in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Apply on careers.therealreal.com About employer

More about this job

Skills

Decision making
Leadership
Reporting
Regulatory compliance
Sales
Merchandising
Scheduling
Communication skills
Interpersonal skills
Google Sheets
Multitasking

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Work requirements

Jobs in the United States