Jobs in the United States

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Added 1 min ago
Stylist
Ulta Beauty, Inc.
Chandler, AZ
…emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity),…
Added 1 min ago
Elite Stylist
Ulta Beauty, Inc.
Chandler, AZ
…emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest…
Added 1 min ago
Master Stylist
Ulta Beauty, Inc.
Chandler, AZ
…emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people…
Added 3 mins ago
Primary Care - Advanced Practice Provider - Nurse Practitioner - Mansfield, Ohio
National Church Residences
Mansfield, OH
…accreditation regulations and under the general supervision of the Program Manager, the Nurse Practitioner is responsible for providing nursing care services to residents/clients as…
Added 4 mins ago
Principal Product Manager, Global from Day 1, International Seller Services
Amazon.com Services LLC
Bellevue, WA
- Experience in cross-border e-commerce, international marketplace expansion, or global supply chain
Added 7 mins ago
TRADES AND MAINTENANCE MANAGER - 90515
State of Alabama (AL)
Elmore County, AL
Applicants must possess a valid driver license
Added 7 mins ago
TRADES AND MAINTENANCE SUPERVISOR - 90514
State of Alabama (AL)
AL
Applicant must possess a valid driver license
Added 10 mins ago
Senior Manager, Authentication
The RealReal
Phoenix, AZ
…interest in the luxury fashion resale market. The Authentication manager will be responsible for overseeing the Authentication team as well as all processes related to managing inbound…
Added 10 mins ago
TechOps Administrator
The RealReal
Perth Amboy, NJ
…located in Perth Amboy, New Jersey and will report to the TechOps…
Added 10 mins ago
Senior Product Manager, B2B & Customer Support
The RealReal
Bellflower, CA
…that powers luxury consignment at scale. As the Senior Product Manager for B2B & Customer Support, you will own the end-to-end product strategy for our high-scale vendor and client platform…
Added 12 mins ago
Quality Analyst - Outpatient, Healthcare
EXL Talent Acquisition Team
United States
This is a remote opportunity. The Quality Analyst oversees work performed by the Outpatient audit program to ensure that EXL’s standard of accuracy is met. Audits are performed by…
Added 13 mins ago
Sourcing Commodity Manager
Cisco Systems, Inc.
San Jose, CA
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Added 15 mins ago
CH
Foreign Pharmacy Grad - International Pharmacy Intern
CVS Health
Union Gap, WA
- $30 to $42 USD / hour
…Retail locations, we bring this promise to life with heart every day and our US Non-Accredited Foreign Graduates play a critical role in supporting our pharmacy teams to consistently…
Added 15 mins ago
CH
Foreign Pharmacy Grad - International Pharmacy Intern
CVS Health
Kennewick, WA
- $30 to $42 USD / hour
…Retail locations, we bring this promise to life with heart every day and our US Non-Accredited Foreign Graduates play a critical role in supporting our pharmacy teams to consistently…
Added 16 mins ago
Physician Practice Operations Manager
Ascension
Nashville, TN
High School diploma equivalency with 2 years of cumulative experience and 1 year of cumulative leadership experience required · OR 4 years of applicable cumulative job specific experience and 1 year of cumulative leadership experience required
Added 17 mins ago
Registered Dietitian
Corewell Health
Canton, MI
Specific to Rehabilitation & Nursing Centers (RNCs): Registered Dietitian is to collaborate with Manager, Nutrition Services at least 4 hours every 60 days.
Added 17 mins ago
Senior Cook
Corewell Health
Grand Rapids, MI
…culinary skills and make a positive impact on those we serve every…
Added 27 mins ago
DO
MEDS Senior Tester
Department of Health Care Services
CA
- $8,625 to $11,557 USD / month
Under the general direction of the Information Technology (IT) Manager I within the Eligibility Applications and Support Branch (EASB), the IT Specialist (S) II serves as the lead Technical…
Added 28 mins ago
Patient Safety Officer/Risk Management
Trinity Health
Darby, PA
o CPHRM, ARM or other nationally recognized health care risk management certification required or within one year of hire
Added 28 mins ago
Technical Supervisor
Penn Medicine
Berwyn, PA
…comfort and reassurance. Our employees shape our future each day. Are you living your life's…
Added 28 mins ago
GH
Physical Therapy Assistant (PTA)
Genesis Healthcare
Mechancsbrg, PA
- $28 to $33 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 28 mins ago
Foster Care Case Manager
Sevita
Broomall, PA
Everybody needs a job but only extraordinary people work here. Our team is creative and dedicated to making a difference every day in the lives of the people we serve.
Added 28 mins ago
Lead Ophthalmic Technician - Radnor
Penn Medicine
Radnor, PA
…comfort and reassurance. Our employees shape our future each day. Are you living your life's…
Added 28 mins ago
GH
Physical Therapy Assistant (PTA)
Genesis Healthcare
Phoenixville, PA
- $35 to $38 USD / hour
PTA's must possess their Indirect PA license or be eligible to obtain it to be considered for this opportunity
Added 29 mins ago
Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford Motor Company
Harrisburg, PA
…help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customers’…

The RealReal

Senior Manager, Authentication

Phoenix, AZ, United States

Apply on careers.therealreal.com About employer

Applications open in a new tab.

Job details

Experience: 5+ years of experience managing a large team of diverse employees, preferably a non-exempt workforce.
Posting language: English
Posted: Nov 10, 2026

Original job description

About The Role The RealReal is looking for a candidate who is quick in decision-making, innovative, enjoys staying ahead of the curve and has an interest in the luxury fashion resale market. The Authentication manager will be responsible for overseeing the Authentication team as well as all processes related to managing inbound consignments.

What You Get To Do Everyday

Senior Authentication Manager will be responsible for understanding inbound consignment product flow; Focusing all department decision making and operating procedures around consignor experience
Partner with Receiving and Photo teams for all product channels to communicate consignment opportunities, rejection rate issues and items exceptions to ensure all inbound items complete the inbound process in a timely manner
Strong presence on the Authentication floor to assist with product distribution, answering questions about consignments and advising the team on processing large consignments.
Handling brand & authentication standards questions, giving on the spot feedback about challenging consignments
Look for ways to improve and promote quality; demonstrates accuracy and thoroughness
Oversee a team of about 100 employees to ensure all inbound product service level agreements and key performance indicators are met.
Responsible for all hiring which includes conducting interviews, schedule assessments and presenting offer letters
Understand headcount needs based on unit projections and being proactive about hiring for future vacancies
Responsible for creating and maintaining a positive work environment that contributes to a reduction in turnover
Constantly providing professional development for employees with a strong focus on those in leadership roles including senior authenticators, leads and assistant managers
Monitor employee performance at levels with a strong focus on leadership and elevated roles; providing coachings and trainings where needed
Responsible for calculating variable incentive plan and daily productivity totals
Responsible for creating tracking tools that help employees with performance visibility.
Utilize reporting platforms to manage individual production, team performance and reconcile exceptions issues
Pull reports to track and manage productivity metrics for each inbound product channel
Manage authentications standards and ensure compliance with authenticity, quality and brand standards
Act as the key point of contact for the sales and merchandising teams
Work closely with other department managers to ensure all inbound groups have the assistance they need to process consignments
Attend all required cross-departmental meetings and present relevant information to the team
Continuously communicate with the operations and merchandising department to ensure brand compliance is being communicated and merchandise acceptance is consistent with business needs
Responsible for conducting team touch bases, quarterly goal settings and performance reviews

What You Bring To The Role

5+ years of experience managing a large team of diverse employees, preferably a non-exempt workforce. Experience in workforce planning and scheduling is required
10+ years of work experience preferably within a fashion, retail, e-commerce organization and/or an operationally intensive business.Strong verbal and written communication is required. Candidate must feel comfortable speaking and presenting in large groups on a regular basis
Strong interpersonal skills and the ability to interact effectively with diverse personalities in a matrix organization
Knowledge of luxury fashion, top designers, current styles, fabrics, silhouettes, garment construction is highly preferred
Understanding of operational processes and feels comfortable working in a production environment
Roll up the sleeves, action oriented mindset to have an impact in a fast-paced, rapidly changing and explosive growth environment
Willingness to continuously develop, understand industry best practices and desire to stay ahead of the curve
Advance knowledge of excel and google sheets; comfortable building reports and tracking data
Strong leadership ability with a focus on development of talent, creating new roles and ability to drive numbers in a production based environment
Comfortable with multitasking and making in the moment decision based on business needs
Adapts to changes in the work environment, manages competing demands and changes approach or method to best fit the situation

Compensation, Benefits, + Perks

$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
State of the art, climate-controlled warehouse facility
Find out more about our Benefits here.

The expected salary range for this role is $117,007.00-$133,722.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories - including women's and men's fashion, fine jewelry and watches, art, and home - in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Apply on careers.therealreal.com About employer

More about this job

Skills

Decision making
Leadership
Reporting
Regulatory compliance
Sales
Merchandising
Scheduling
Communication skills
Interpersonal skills
Google Sheets
Multitasking

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Work requirements

Jobs in the United States