Jobs in the United States

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Oracle Cloud SCM Solution Architect
Peloton
Remote, United States
Peloton is seeking an experienced Oracle Cloud SCM Solution Architect to lead the design and delivery of end-to-end supply chain solutions across Oracle Cloud. This is a strategic, hands-on…
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SO
Educational Interpreter, USDB
State of Utah Office of the Governor
Ogden, UT
- $20.6 to $33.23 USD / hour
Communicates regularly with instructors, Directors or Lead Interpreter about student progress and concerns.
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Educational Interpreter, USDB
State of Utah Office of the Governor
Salt Lake City, UT
- $20.6 to $33.23 USD / hour
Communicates regularly with instructors, Directors or Lead Interpreter about student progress and concerns.
Added just now
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Educational Interpreter, USDB
State of Utah Office of the Governor
Price, UT
- $20.6 to $33.23 USD / hour
Communicates regularly with instructors, Directors or Lead Interpreter about student progress and concerns.
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CDI, Educational Interpreter
State of Utah Office of the Governor
Salt Lake City, UT
- $20.6 to $33.23 USD / hour
Communicates regularly with instructors, Directors or Lead Interpreter about student progress and concerns.
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(USA) Pharmacy Manager
Walmart Inc.
AZ
- $112,000 to $197,000 USD / year
…and leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists and pharmacy staff to take care of patients in the community. This is a great opportunity to improve…
Added just now
WI
Pharmacy Manager
Walmart Inc.
PA
- $112,000 to $197,000 USD / year
…and leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists and pharmacy staff to take care of patients in the community. This is a great opportunity to improve…
Added 1 min ago
Engineering Manager, Applied Analytics
Hydrosat
Remote, United States
As Engineering Manager, Applied Analytics, you will lead the newly forming Applied Analytics team of 3-5 software engineers responsible for developing analytics products, mission…
Added 1 min ago
Electronics Test Technician
Carel Usa Llc
Manheim, PA
Provides leadership, coaching, and/or mentoring to a subordinate group. May act as a lead.
Added 1 min ago
Store Manager
Carter's
Atlanta, GA
Added 1 min ago
Store Manager
Carter's
Atlanta, GA
Added 1 min ago
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Entry-level Lube Tech/Technician
VIOC
Bloomfield Hills, MI
- $17.5 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
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Entry-level Lube Tech/Technician
VIOC
Mechanicsville, VA
- $17 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
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Entry-level Lube Tech/Technician (Part Time)
VIOC
Tyler, TX
- $15 USD / hour
- Part-time
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
V
Entry-level Lube Tech/Technician
VIOC
Roanoke, VA
- $16.5 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
V
Entry-level Lube Tech/Technician
VIOC
Kettering, OH
- $16.5 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
V
Entry-level Lube Tech/Technician
VIOC
Pulaski, TN
- $14.75 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
LS
Assistant General Manager
Lucky Strike Entertainment
SAN JOSE, CA
- $34 to $36 USD / hour
A floor-first management style; you lead by being present, not by directing from a distance
Added 1 min ago
LS
General Manager
Lucky Strike Entertainment
SAN JOSE, CA
- $115,000 to $125,000 USD / year
Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day
Added 1 min ago
LS
Event Operations Manager
Lucky Strike Entertainment
SAN JOSE, CA
- $29 to $33 USD / hour
As an Event Operations Manager, you will lead your team from setup to breakdown, own the guest experience across every group event, and turn every booking into a reason to come back and…
Added 1 min ago
Director, Change Management & Communications
InnovAge
Denver, CO
The Director, Change Management is responsible for leading and stewarding InnovAge’s enterprise change management program, ensuring major organizational changes are effectively planned,…
Added 1 min ago
Process Engineer 1
DENSO Connection
Maryville, TN
Lead continuous improvement projects using Lean, Six Sigma, or other methodologies.
Added 1 min ago
Engineering Intern
Parabola
San Francisco, CA · New York, New York, NY
…2027. You'll ship to real customers in your first week, and the program is built to generate real impact and lead to full-time…
Added 1 min ago
Staff Program Manager, Digital Studio
Rivian
Irvine, CA
…that transform mobility. We’re looking for a systems-minded Program Manager with a passion for scaling design across platforms and…
Added 2 mins ago
OR
Wireless Sales Manager - JB Dix-McGuire
OSL Retail Services Inc
MCGUIRE AFB, NJ
- $18 to $24 USD / hour
As a Wireless Sales Manager, you’ll lead a sales team at AAFES and NEXCOM locations across the United States, helping customers find wireless solutions that fit their needs.

The Proactive Technology Group

IT Team Lead

Mineola, NY, United States

$80,000 to $110,000 USD / year · Full-time

Apply on jobs.workable.com About employer

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Job details

Pay: $80,000 to $110,000 USD / year
Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

We’re looking for a technically strong, client-focused IT Team Lead to join our team. This role is based out of our Greenvale, NY office and supports a wide range of client environments across Manhattan, Queens, Brooklyn, and Long Island. The Team Lead will manage a team of 4–6 help desk technicians, serve as the primary technical point of contact for our clients, and assist with project work. This position is ideal for someone who combines advanced troubleshooting skills with strong leadership and a commitment to delivering VIP-level client service. Approximately 30% of the role is spent at client sites.

Position Details

Job Type: Full-time
Location: Based onsite in our Greenvale, NY office
Travel: Approximately 30% travel to client sites in Manhattan, Queens, Brooklyn, and Long Island
Schedule: Monday through Friday with occasional after-hours work as needed
Annual Salary Range: 80k-110k

What You’ll Do Leadership

Lead, mentor, and support a team of 4–6 help desk technicians.
Oversee ticket queues, prioritize workloads, and ensure SLAs and service quality standards are met.
Serve as the escalation point for the help desk team, providing technical guidance and coaching.
Review documentation and ticket notes for accuracy and completeness.
Identify recurring issues and drive process improvements across the team.

Client Relationships

Act as the main technical contact for assigned clients.
Provide VIP-level support to executives and key client stakeholders.
Build strong, trusted relationships with client contacts and understand their business needs.
Clearly communicate progress, risks, and technical recommendations to clients and internal teams.

Technical Support

Provide Level 2/3 support, onsite and remote, for issues involving:
Workstations, laptops, and peripherals.
Microsoft 365, Entra ID, and user account management.
Windows Server and line-of-business applications.
Network connectivity, wireless, switching, and firewalls.
Escalate complex issues to senior engineers or project resources when appropriate.

Project Work

Assist with project tasks such as:
Network equipment installations and replacements.
Firewall and switch swaps.
Wireless deployments.
Endpoint deployments and refreshes.
Server and infrastructure upgrades.
Office IT moves and user onboarding/offboarding.

Tools & Documentation

Document work, technical findings, and client environment details in IT Glue.
Use Halo PSA for ticket management, time entry, and work tracking.
Use Ninja RMM for remote access, monitoring, and endpoint support.

You’re a Good Fit If You:

Have proven experience leading or mentoring technical staff.
Deliver exceptional customer service and remain professional under pressure.
Communicate clearly with executives, end users, and technical teams.
Have strong troubleshooting skills and can resolve complex issues independently.
Are organized, reliable, and able to balance team management with hands-on work.
Adapt quickly to different client environments and technologies.
Are flexible with scheduling, as some after-hours or early-morning work may be required for client needs or maintenance windows.

Preferred Experience

3–5+ years in a managed services or IT support role, including Level 2/3 support.
Prior experience in a team lead, supervisory, or senior technician role.
Experience supporting:
Microsoft 365
Windows 10/11
Windows Server
Azure and Entra ID environments
Network infrastructure including switches, firewalls, and wireless
Familiarity with technologies such as SonicWall, Meraki, UniFi, and Ruckus.
Experience with IT documentation platforms and PSA/ticketing systems.
Valid driver’s license and ability to travel to client locations as needed.
401(k).
401(k) matching.
Dental insurance.
Health insurance.
Life insurance.
Paid time off.
Parental leave.
Professional development assistance.
Referral program.
Vision insurance.

Apply on jobs.workable.com About employer

More about this job

Skills

Technical support
Troubleshooting
Leadership
Coaching
Documentation
Microsoft 365
Microsoft Windows Server
Onboarding
Customer service
Scheduling
Microsoft Windows
Microsoft Azure
Valid driver's licence

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Work requirements

Jobs in the United States