Dental Front Desk Admin

About the Role

We are seeking a dependable, patient-focused professional who is looking to build a long-term career while helping us create a healthier community. This role serves as the first point of contact for patients and plays a key part in delivering an exceptional patient experience.

Key Responsibilities

• Greet patients and assist with check-in and check-out processes.
• Schedule appointments and manage schedule updates.
• Coordinate appointment reminders and follow-up visits.
• Maintain accurate patient records, digital forms, treatment notes, and insurance information while ensuring HIPAA compliance.
• Answer incoming calls, respond to inquiries, and coordinate with clinical and administrative teams.
• Verify insurance benefits, obtain pre-authorizations when required, and communicate coverage details to patients.
• Collect payments, reconcile daily transactions, and assist with account collections.
• Utilize dental practice management software (Open Dental experience preferred).
• Assist with tracking and ordering office and dental supplies.
• Follow HIPAA guidelines, office policies, and quality standards.

Qualifications

Required

• High school diploma or equivalent.
• 3-5 years of experience in a dental front office, receptionist, or administrative role.
• Strong organizational, multitasking, and communication skills.
• Ability to verify insurance benefits and manage patient accounts.
• Friendly, professional, and dependable with excellent interpersonal skills.

Preferred

• Experience with Open Dental software.
• Knowledge of dental terminology, procedures, and insurance processes.
• Understanding of dental office workflows, infection control protocols, and PPE requirements.
• Self-motivated team player with strong problem-solving skills.

Compensation & Benefits

• $25-$32 per hour, plus bonus opportunities
• Healthcare benefits
• Up to 5 weeks of paid time off
• Dental benefits
• 401(k) with company match

Learn More About Us

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