Business Analyst

Title: Business Analyst

Location: Boston, MA - hybrid onsite

Duration: 6 months

Pay: $37-$41/hr DOE

Business Analyst Responsibilities:

• Provide day-to-day operational support for Legal Operations and Matter Management functions
• Primarily support legal matter intake, matter management system administration, invoice processing, billing activities, and related operational workflows
• Work closely with Legal Operations team members and internal stakeholders to support established processes, maintain accurate information, and ensure timely completion of requests
• Assist with legal matter intake, including the creation, maintenance, updating and closure of matters within the department's matter management system
• Support daily matter management activities, ensuring information is accurate, complete and appropriately maintained

Assist with legal invoice processing, billing inquiries and related administrative workflows

• Support matter budgeting, accrual tracking and financial data maintenance as needed
• Monitor incoming requests and coordinate with internal stakeholders to resolve routine operational issues
• Maintain operational trackers, reports and supporting documentation
• Assist with identifying and escalating discrepancies, incomplete requests and processing issues
• Support established processes related to outside counsel and third-party vendor management
• Participate in system testing, process documentation and operational support based on evolving departmental priorities