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Mission Success Manager
Lockheed Martin
Grand Prairie, TX
Manages the planning and achievement of mission success across programs withing the assigned line of business. Assures that programs have executable plans to achieve key technical…
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Registered Nurse-Caregiver Support Program
Veterans Affairs, Veterans Health Administration
Corpus Christi, TX
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Regional Claims Manager
Hub International
El Paso, TX
…employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our…
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Service Delivery Manager - Project Manager
Capgemini
Irving, TX
…mentoring and coaching for teammates. This role is an experienced professional with a strong background in software…
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Program Manager
Caterpillar, Inc.
Irving, TX
We are hiring for Cross Functional Program Manager to provide leadership for large high profile global enterprise projects focusing on Payroll and other critical implementations that cover…
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Marketing Manager - Early Detection
Caris Life Sciences
Irving, TX
This is a highly collaborative and execution-focused role. The Marketing Manager will coordinate initiatives across healthcare professional and patient consumer audiences, manage day-to-day…
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Aftermarket Account Manager
Caterpillar, Inc.
Irving, TX
Caterpillar has an exciting opportunity for an Aftermarket Account Manager in Irving, TX, Lafayette, IN, Griffin, GA, or Alpharetta, GA.
Added 1 min ago
Medical City Healthcare - Manager EMS Educators
HCA Healthcare
Plano, TX
Responsible for the development, delivery, and evaluation of Education and Quality Improvement Programs for all TMCP EMS Medical Control Agencies.
Added 1 min ago
Scrum Master
S&P Global
New York, NY · Princeton, NJ
…goals and PI objectives. Will work closely with the Product Manager, Product Owner, Tech leads, UI/UX, security, QE leads and other team members to make sure the product/solution/platform…
Added 1 min ago
Quality Engineering Associate Manager
Lockheed Martin
Fort Worth, TX
The Quality Engineering Associate Manager leads a team of quality professionals while providing direct, hands-on quality engineering support to programs and production operations. This is a…
Added 1 min ago
Nurse Manager II - Pre Assessment Testing / PACU
Texas Health Resources
Fort Worth, TX
…and emergency medicine. Our hospital also features certified programs in Advanced Hip and Knee Replacement, Brain Tumor Treatment, Comprehensive Spine Program, and Advanced Palliative Care.…
Added 1 min ago
OS
Consumer Relations Representative
One Source Technology LLC
Cleveland, OH
- $18 to $21 USD / hour
Communicates with clients and candidates in a professional manner while opening cases to investigate their claims.
Added 1 min ago
Sr Manager, IT Cybersecurity Data Protection
American Airlines
Fort Worth, TX
Added 1 min ago
Customer Service - Bank Sales & Service
USAA
San Antonio, TX
…in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development…
Added 1 min ago
Senior Test and Evaluation Manager
The Boeing Company
San Antonio, TX
Act as the BT&E program focal and primary link between program management, stakeholders, BT&E value streams, and capability leaders to support test proposal development, test program…
Added 1 min ago
C-17 Program Management Specialist Manager
The Boeing Company
San Antonio, TX
The Boeing Global Services (BGS) C-17 Integrated Services Program is seeking a Program Management Manager to join the Heavy Maintenance (Mx) and Modifications (Mods) team in San Antonio ,…
Added 1 min ago
Mid-Level Identity Product Manager
USAA
San Antonio, TX · Plano, TX
As a Mid-Level Identity Product Manager within USAA's Member Protection organization, you will help shape enterprise member identity management: how members are verified, how identity…
Added 1 min ago
Third Party Relationship Manager Senior - Bank
USAA
San Antonio, TX
As a dedicated Third Party Relationship Manager Senior, you will enable USAA's third-party risk management/procurement strategies and program pillars of managing risk, strengthening…
Added 1 min ago
Area Chief of Staff
Banfield Pet Hospital
San Antonio, TX
…long-term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The…
Added 1 min ago
Nurse Manager of Surgery OR
HCA Healthcare
San Antonio, TX
The Nurse Manager is responsible to the Director, Vice President and/or the Chief Nursing Officer for facilitating, coordinating and delegating the delivery of patient care to a defined…
Added 1 min ago
M
Overnight Security & Safety Manager
Marriott
San Antonio, TX
- $25.77 to $27.88 USD / hour
High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.
Added 1 min ago
Technical Project Manager Lead
USAA
San Antonio, TX · Plano, TX
…include technology management or product-forward role (product manager, engineering manager, program…
Added 1 min ago
Digital Technical Product Manager Lead - Omni Modernization
USAA
San Antonio, TX · Plano, TX
Are you passionate about digital product development and leveraging technical expertise to drive innovation? We are seeking a dynamic and experienced Digital Technical Product Manager to…
Added 1 min ago
Construction Craft Instructor
Overland Contracting
Dallas, TX
An additional responsibility of the role is the operational support of Construction Apprenticeship programs. This includes managing apprentice enrollment, application processing,…
Added 1 min ago
Claims Customer Service Manager
battleface
Remote, United States
about the role: we're looking for an experienced Claims Customer Service Manager to lead, develop, and oversee our customer service operations within the claims department.

Closed listing

The Paper Store

Uncharted - Department Manager Operations

Radnor, PA, United States

$20 to $26 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $20 to $26 USD / hour
Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile creating a space that sparks joy with every visit.

Position Overview: Department Manager – Operations are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Department Manager responsibilities also include building and inspiring high-performing teams who achieve sales goals, managing payroll within budget, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding The Paper Store mission statement, standards, and policies.

Learn about us: Fashion, Jewelry, Accessories & More | Uncharted

Uncharted (@unchartedstores) • Instagram photos and videos

KEY RESPONSIBILITIES:

Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service o Greet and welcome every customer warmly and with enthusiasm o Understand customer needs by asking open-ended questions o Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge o Suggest additional items to build onto sales by utilizing effective selling techniques o Thank the customer sincerely and invite them to return and shop with us again
Be a TPS Brand Ambassador
Build customer loyalty by being friendly, attentive and respectful of customers
Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs
Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required
Professional attire, demeanor, appearance and compliance to company dress code required
Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business
Demonstrate a commitment to training and development utilizing all training resources available
Demonstrate initiative to cross train in all departments to support bench strength in department leadership
Continually train and coach associates’ on merchandising/operational tasks, company expectations, and GUEST service standards
Lead and execute completion of company directives within appropriate time frames
Develop a strong relationship with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners
Maintain awareness of all current promotions and process them correctly at the POS
Champion new product launches by being the material expert in new product information
Ensure all marketing and promotion signage is up to date and placed correctly
Ensure all means of communication (Smart Sheet, email, etc.). are acted upon in a timely manner
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.
Assist the Store Team Leader with executing strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS customer capture, and store events
Complete all tasks/directions directed by the Store Team Leader, Merchandiser or District Manager
Comply with all company policies and procedures

JOB REQUIREMENTS:

Previous experience in specialty retail is preferred
Demonstrate an ability to multitask while being attentive to customers
Ability to adapt to and lead change
Proficient in using Microsoft Office and POS Systems
Ability to be mobile on the sales floor and/or stock room for extended periods of time
Ability to work a flexible schedule to include nights, weekends, and holidays
Ability to work well, and be a leader, in a team environment
Possess resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
Ability to work autonomously while paying strong attention to detail
Ability to be mobile on the sales floor and/or stock room for extended periods of time
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques

TPS Group Holdings LLC is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

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More about this job

Skills

Sales targets
Manage payroll
Staff training
Multitask
Microsoft Office
Point of sale
Sales
Work independently
Attention to detail

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