Description Why Overlake? The Overlake School - a thriving, future-focused independent school nestled in a green forest in Redmond, WA - is hiring a Campus Coordinator to join our Operations team.
At Overlake, we’re more than just a school. We are a bold community of learners and leaders, committed to shaping the future while honoring the values that have guided us since 1967. This role is our front door. You are the first person a family, student, colleague, or visitor meets, the person who knows where our students are during the school day, and the steady adult presence that keeps our campus center safe and welcoming. If you find joy in taking care of people and take pride in knowing what’s going on, this is the opportunity for you!
This is interrupt-driven work by design. Hospitality comes first, every time. Attendance and campus safety are the sustained work that fills the day between the visits at the desk, and safety is the part of this role that grows over time: you will help lead Overlake’s safety leaders group and use the quieter weeks of school breaks and the summer to plan the year ahead.
The Details:
Reports to: Head of Operations & Research Wage: $30 - $40/hr, hourly non-exempt. The wage offered will depend on relevant education and/or years of experience. Work Hours and Location: Full-time, 12-month. On campus, school days, 7:30 a.m. to 4 p.m. Summer hours shift toward safety planning and campus coordination. Occasional evening or weekend hours for drills, events, or safety needs, scheduled in advance The Process: Please include a cover letter. This post will remain open to applications until filled. Target Start: December 2026
Benefits:
- $5 employee premium for all medical plans
- 100% employee coverage for dental and vision plans
- 35% medical, dental and vision coverage for dependents
- 20 to 30 days of paid time off based on tenure for full-time 12-month staff
- Paid Holidays when school is fully closed
- 5-10% employer match based on years of service and employee contribution
- On-site health and wellness
- Professional development allowance
- Meal allowance for breakfast, lunch, and snacks through on-campus dining.
- Employee Assistance Program
- Long term and short term disability as well as life insurance
- Use of School Library
What You'll Do:
- Welcome everyone who walks in or calls, in person, by phone, and by email. Get people an answer or to the right person, not just a transfer, and follow up when you said you would.
- Know the day. Keep a daily view of who is coming to campus, which spaces are in use, and what events are underway, so you can orient guests and anticipate arrivals.
- Own daily attendance reconciliation. Log pre-arranged absences, verify first-period attendance against the health office, counselors, and activities, reach out to families when a student is unaccounted for, record late arrivals and early departures, flag period-to-period exceptions, and close out the day with a clear record. Partner with the divisions, who own attendance policy, faculty compliance, and student follow-up. Keep the routine documented well enough that a trained backup can run it on any given morning.
- Run visitor screening and campus access. Check in and badge every visitor, apply our background-check protocol with good judgment, know who is on campus and whether they’ve left, keep the record current, and stay alert to the front entrance, door and access-control status, and the camera views at the desk. Notice what’s off and act on it.
- Steward day-to-day campus safety. Serve as the daily point person for our “I Love U Guys” Foundation Standard Response Protocol (SRP) - Hold, Secure, Lockdown, Evacuate, and Shelter - so students and employees know the actions and the language. Build and keep the drill calendar, coordinate and lead drills, document each one, and follow through on after-action improvements. Support reunification planning, maintain emergency supplies and caches, keep radios and the PA ready for use, and be the calm first point of coordination in the campus center during an incident until a senior leader arrives. Partner with the Head of Operations & Research on planning, implementation, strategy, budget, and relationships with outside agencies.
- Help lead the Safety Leaders group. Co-lead, with the Head of Operations & Research, a cross-departmental group of colleagues who have eyes on the ground across campus. Keep the group’s calendar and task list moving, help maintain the Emergency Operations Plan and training records, and use the summer to plan the next year’s drills, refresh procedures, and restock supplies.
- Be part of the coordinator team. Join a regular check-in with the school’s other coordinators to share what you’re working on, cross-train, and back each other up. Coverage for lunch, breaks, and absences follows a documented plan rather than goodwill, and you help keep that plan current.
- Keep the front office running. Sort and deliver mail, manage package awareness, restock employee supplies, maintain the parent drop-off shelf, and keep the front spaces tidy.
- Build the systems. Document opening, closing, and handoff routines, maintain the front desk manual, and look for the process or technology change that takes work off the desk.
This role does not make student discipline decisions, carry clinical health responsibilities, provide executive support to the Head’s Office, or own other departments’ work.
Requirements
- Two or more years in reception, front office, school office, or another role with steady public contact.
- Warm, calm, and professional in person, on the phone, and in writing, including with a parent who is having a hard day.
- A safety-first mindset in a school setting: comfortable leading a drill, giving clear direction in a stressful moment, and documenting what happened afterward. We will train you in SRP; we need someone who wants to own it.
- Sound judgment under interruption and discretion with student, family, and employee information.
- Comfortable working in databases and Microsoft 365; able to learn a student information system quickly.
- Reliable follow-through: you close the loop and keep a clear record.
- Experience serving a community of students and families with a wide range of backgrounds and lived experiences.
- Current CPR/First Aid/AED certification, or willingness to obtain it within 90 days of start.
- Pass required background checks.
Preferred Qualifications
- Experience in a school or youth-serving organization.
- Experience with visitor management, emergency preparedness, or drill coordination, ideally with the “I Love U Guys” Foundation Standard Response Protocol and Standard Reunification Method.
- Familiarity with school safety practices such as access control, camera systems, radios, situational awareness, behavioral threat assessment, and reporting concerns.
- Experience with Veracross or a similar student information system.
- Experience with Verkada or a similar security software.
- Bachelor’s degree or equivalent experience.
- A desire to work with individuals from diverse cultures and experiences, and a commitment to ongoing professional development.
Physical Requirements
- Ability to sit or stand at a reception desk for extended periods.
- Ability to move between buildings across a 75-acre campus in all weather, including during drills.
- Ability to lift up to 25 lbs (mail, packages, supplies).
- Must work on campus in an office and lobby environment; this role is not remote.
Who You Are (Competencies)
- A welcomer who makes people feel expected, not processed
- An observer who notices who is coming, who is going, and what’s off
- A finisher who treats “we don’t know where this student is” as the most important thing on the list
- A calm head in a drill, any SRP action, or an unexpected moment, and a go-getter who will learn what they don’t yet know
- A systems builder who writes the checklist so the next person can run it cold
- A collaborative partner to the divisions, Admissions, Technology, Facilities, and the coordinator team
- A values-driven individual committed to equity, inclusion, and belonging
Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. In addition, all Overlake employees are expected to execute duties and maintain standards in accordance with all Overlake policies and procedures.
Equal Employment Opportunity At The Overlake School, we strive to ensure that every employee feels welcomed and valued for their unique perspectives and contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, The Overlake School follows consistent and fair practices to ensure all employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis in the administration of its educational policies, financial aid, employment, and other school-administered programs. Our Human Resources department works with employees to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
Background Check Policy The Overlake School conducts background checks for employees after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. The Overlake School reserves the right to modify this policy at any time without notice.
Work Authorization Policy This role is contingent upon the Employee’s ability to lawfully work in the United States in a manner compatible with the structure, schedule, and duration of the position. Any employment authorization that requires institutional agreements, academic-credit participation, or third-party oversight is subject to the School’s review and written approval.
