Logistics Manager

Metal Ware Corporation is looking for a Logistics Manager to lead our warehouse, shipping, receiving, transportation, inventory, and distribution operations. This role is responsible for ensuring products move safely, efficiently, accurately, and cost-effectively while providing strong leadership and support to our logistics team.

The ideal candidate is a hands-on leader and problem solver who enjoys developing people, improving processes, and working collaboratively across departments. This is an opportunity to make a direct impact on daily operations while helping drive improvements that support our customers and the overall success of the business.

Essential Duties & Responsibilities

• Manage daily warehouse, shipping, receiving, transportation, and distribution operations.
• Lead, coach, and develop logistics and warehouse personnel to achieve safety, quality, productivity, and service goals.
• Ensure timely and accurate shipment of customer orders.
• Monitor inventory accuracy through cycle counts, audits, and process improvements.
• Develop, maintain, and improve standard operating procedures (SOPs) for logistics operations.
• Coordinate inbound and outbound freight with carriers, vendors, and customers.
• Negotiate carrier rates and services to reduce transportation costs while maintaining appropriate service levels.
• Analyze logistics metrics, including freight costs, on-time delivery performance, inventory accuracy, and labor productivity.
• Lead continuous improvement and cost-saving initiatives throughout logistics and supply chain operations.
• Ensure compliance with OSHA, DOT, company safety policies, and applicable regulatory requirements.
• Investigate shipping discrepancies, freight claims, and service failures and implement corrective actions.
• Collaborate with Sales, Production, Purchasing, Customer Service, and Accounting to improve operational efficiency and service.
• Manage budgets and control logistics-related expenses.
• Oversee warehouse organization, cleanliness, and proper material-handling practices.
• Support recruiting, onboarding, training, performance management, and employee development efforts.
• Participate in strategic planning and capacity forecasting for warehousing and transportation operations.
• Administer and resolve customer and retailer chargebacks by investigating root causes, coordinating corrective actions with cross-functional teams, disputing invalid deductions when appropriate, and implementing process improvements to reduce future chargebacks.
• Assist with unloading containers and other hands-on warehouse activities as needed.
• Perform other duties and responsibilities as assigned.

Requirements

Qualifications & Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred; equivalent education and relevant experience will be considered.
• 5+ years of relevant experience in logistics, warehousing, transportation, or supply chain operations preferred; equivalent combination of education and experience may be considered.
• Previous supervisory or management experience required.
• Strong knowledge of warehouse operations, inventory control, transportation management, and freight carrier processes.
• Proficiency with ERP systems; experience with Sage preferred.
• Strong computer skills, including proficiency with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Current forklift certification or ability to obtain certification within 90 days.
• Strong communication, interpersonal, and leadership skills.
• Ability to work independently, prioritize responsibilities, and collaborate effectively in a team environment.
• Ability to regularly walk warehouse floors and remain active throughout the workday.
• Ability to occasionally lift and/or move up to 50 pounds.