Jobs in the United States

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Added 6 mins ago
T
Engineer, Senior, Network (Communications)
TriMet
Portland, OR
- $123,570 to $185,355 USD / year
The Senior Network Engineer (Communications) is responsible for planning, designing, implementing and managing all IT communication system technologies and managing system integrity and…
Added 8 mins ago
Manufacturing Engineer – Business Process Management
Blue Origin Personnel, LLC
Space Coast, FL
We are seeking a dynamic Manufacturing Engineer – Business Process Management to join our New Glenn Manufacturing Engineering (ME) team at Blue Origin. This role will drive manufacturing…
Added 17 mins ago
TT
Senior Full Stack Engineer
True Talent Solutions Partners
Boston, MA
- $185,000 to $210,000 USD / year
…chronic conditions. As a senior individual contributor and product-minded engineering leader, you will help deliver enterprise solutions and improve the consumer…
Added 17 mins ago
TT
Founding Engineer
True Talent Solutions Partners
New York City, NY
- $200,000 to $270,000 USD / year
…technical work from design through production and help shape the product through direct customer…
Added 22 mins ago
Sr. Project Management Specialist - Value Stream - CST - Lafayette, Colorado (On-site)
Medtronic
Boxborough, MA
…and coordinating cross-functional initiatives that support product availability, supply continuity, and operational performance. This role partners with stakeholders across operations,…
Added 22 mins ago
Mechanical Engineer
Hii / Hydroid
Pocasset, MA
Added 22 mins ago
Automation Engineer III
Jabil
Clinton, MA
Automation Engineer II is responsible for the design, development, implementation, validation, and support of automated manufacturing equipment and processes. This position works closely…
Added 22 mins ago
AC
Mechanical HVAC Foreman
A/Z Corporation
Newburyport, MA
- $42 to $60 USD / hour
Act as a team leader in the execution of mechanical work safely and with the objective of constructing a best in class product;
Added 23 mins ago
Manufacturing Engineer
GE Aerospace
Lynn, MA
…priorities as production needs change. Your work directly affects product quality, delivery, and the success of the team around you. Plant 2 makes sheet metal fabricated parts for jet…
Added 23 mins ago
Software Principal Engineer
Dell Technologies
Franklin, MA
The Global Test Engineering software development team designs and delivers innovative manufacturing automation solutions that enable Dells new product introduction strategy within Global…
Added 23 mins ago
Sr. Principal Systems Engineer - Medical Device
Medtronic
Newton, MA
…arrhythmias. This team partners across systems engineering, product development, field engineering, technical services, marketing, and clinical stakeholders to ensure successful integration…
Added 23 mins ago
Computer Vision Engineer
Globus Medical, Inc.
Methuen, MA
The Computer Vision Engineer will be responsible for leading the development of advanced navigation and guidance solutions for robotic-assisted surgeries.
Added 23 mins ago
Secret RF Engineer - 3rd Shift
Insight Global
Chelmsford, MA
Seeking an experienced RF Engineer to support the production and development of complex multi-function RF modules used in high-reliability aerospace and defense applications. This role…
Added 23 mins ago
Secret RF Engineer - 2nd Shift
Insight Global
Chelmsford, MA
Seeking an experienced RF Engineer to support the production and development of complex multi-function RF modules used in high-reliability aerospace and defense applications. This role…
Added 23 mins ago
Sr Principal Analog Design Engineer
Qorvo US, Inc.
Chelmsford, MA
Qorvo (Nasdaq: QRVO) supplies innovative semiconductor solutions that make a better world possible. We combine product and technology leadership, systems-level expertise and global…
Added 23 mins ago
Senior Supplier Quality Engineer
Zoll Medical Corporation
Chelmsford, MA
…to be a part of ZOLL!Job SummaryThe Senior Supplier Quality Engineer will be a leader on the Supplier Quality team, expected to be subject matter expert with regard to Supplier Quality…
Added 23 mins ago
Project Manager R&D
Zoll Medical Corporation
Chelmsford, MA
…Manager is responsible for the successful execution of major product development projects. This position plans, coordinates and leads the execution of activities to ensure that the goals…
Added 23 mins ago
Embedded Software Development Engineer II, Amazon Robotics Embedded Safety Systems
Amazon
North Reading, MA
Join our Safety Firmware team at Amazon Robotics and be at the forefront of embedded safety systems development. As a Software Development Engineer II, you'll bridge hardware and software…
Added 23 mins ago
Electrical Engineer II
Amazon
North Reading, MA · N Reading, MA
Amazon is seeking a talented and motivated Electrical Engineer to work on system design, implementation and release to manufacturing. The ideal candidate will have experience in system…
Added 23 mins ago
Software Engineer - Product (Technical Leadership)
Meta
Boston, MA
Software Engineer - Product (Technical Leadership) Responsibilities:
Added 23 mins ago
Senior Software Development Engineer, PreStart Domain
Amazon
Boston, MA
Collaborate across technical teams, UX design teams, product and program teams, customers, and stakeholders
Added 23 mins ago
Senior Data Scientist Engineer - SFL Scientific
Deloitte
Boston, MA
Work You'll DoAs a Senior Data Scientist at SFL Scientific, you will define data strategy, drive technical development, and help us create the next generation of tools, products, and AI…
Added 23 mins ago
Data Scientist Engineer - SFL Scientific
Deloitte
Boston, MA
As a Data Scientist, you will define data strategy, drive technical development, and help us create the next generation of tools, products, and AI services. You will work closely with…
Added 23 mins ago
Google Infrastructure and Security Lead Architect
Deloitte
Boston, MA
…teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models-traditional teams, pools, or pods-are tailored to each client's…
Added 23 mins ago
Google AI Architect
Deloitte
Boston, MA
…teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models-traditional teams, pools, or pods-are tailored to each client's…

The LaunchCode Foundation

IT & Cloud Support Analyst I - Paid Training Program

St. Louis, MO, United States

$24.46 to $33.6 USD / hour

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Job details

Pay: $24.46 to $33.6 USD / hour
Experience: 2 years of experience on a help desk, or as a sysadmin or DevOps engineer
Posting language: English

Original job description

Location: Onsite 5 days/week in St. Louis, MO (First 30 days expected to work 9am-5pm, then you will be assigned a shift after 30 days. 1st shift: 6am-2pm; 2nd shift: 10am-6pm)

Job type: Contract-to-hire

Company: The name of our partner organization will be disclosed during the interview process. This is not a direct role with LaunchCode; it is a position through LaunchCode, working with one of our partner companies.

Disclaimer: We are unable to provide work sponsorship for this role. We are unable to consider candidates for this role who have a current or future work sponsorship need (this includes those holding extended OPT Visas).

Job Description

We are hiring an IT & Cloud Support Analyst I for an AI Reliability team to support our US government customers and drive reliability through processes and systems that ultimately deliver stability to our platforms. You'll join a creative, fast-moving, solutions-oriented group that supports this mission across products and infrastructure.

Leveraging Jira, AWS, Azure, and internal purpose-built tools, you'll provide IT support by serving as the primary point of contact for end-user issues, diagnosing infrastructure or application problems, managing user access, and tracking support tickets through resolution. The ideal candidate pairs a curious mind with a drive to understand complex problems, a passion for clear documentation, and a genuine desire to make people happy, while protecting operational integrity in a fast-paced, high-security environment.

A candidate new to the entire technology stack is estimated to require approximately 50–70 hours of training (4–6 weeks of paid training, part-time). However, someone missing only one or two components could be ready in just a few days.

LaunchCode leverages a combination of staff expertise and industry-leading learning platforms (e.g., Pluralsight, GitLab University) to tailor training to each candidate's individual skill gaps.

Training options include:

GitLab CI/CD pipelines (primary specialization)
Kubernetes fundamentals
Amazon EKS (Kubernetes on AWS)
AWS fundamentals (EC2, S3, IAM, EBS, ECR)
Terraform (Infrastructure as Code)
Istio (service mesh/networking)
Argo CD (GitOps deployment)
Elastic (monitoring and alerting)
Git commit-history triage ("who broke the pipeline")
QA testing (smoke, UI, and performance testing)
Service support fundamentals

You Will

Own the support queue as first point of contact: new account provisioning, external account requests, access changes, login, MFA, and authentication troubleshooting
Run daily smoke tests, monitor internal channels or dashboards, and escalate incidents
Create and update technology documentation for customers
Work with our dev team to integrate into their development cycle as a product tester
Monitor our cloud infrastructure to triage and remediate issues as they surface
Proactively suggest and implement improvements to our environments
Coordinate across many different teams to champion and drive outcomes

At a Minimum, You Have

Some technical experience, whether as a hobbyist or a professional (relevant education counts too)
Attention to detail and personal workflows that produce reliable outcomes
A curious mind, the drive to understand complex systems, and an understanding of the downstream effects of your decisions
Genuine interest in technology and the puzzle underneath each issue

Ideally, You Have

2 years of experience on a help desk, or as a sysadmin or DevOps engineer
An Associate's or Bachelor's degree in a related field
Familiarity with ticketing systems (Jira Service Management), cloud infrastructure, and interpreting dashboards and logs
Experience working within cleared facilities

Nice to Have

Possession of an active Secret or TS/SCI clearance

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More about this job

Skills

Jira
AWS
Microsoft Azure
Documentation
GitLab
CI/CD
Kubernetes
Identity and access management
IBM Terraform
Infrastructure as code
Git
Troubleshooting
Attention to detail
Technical support
DevOps

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