Jobs in the United States

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Added 4 mins ago
Tester (Remote)
GovCIO
Pierre, SD
GovCIO is currently hiring a Software Development Engineer in Test (SDET), Test Engineer, to join cross-functional product teams building and modernizing federal digital services on AWS…
Added 4 mins ago
Junior IT Security Administrator
TAK Broadband
Sioux Falls, SD
Certifications such as CompTIA Security+ or Microsoft Azure Security Engineer Associate; additional certs like CEH or GIAC a plus
Added 4 mins ago
Telecom Engineer IV
Ryder System
Pierre, SD
The Telecom Engineer IV will provide Tier 3 and 4 support, engineering / design, testing and deployment in all areas of responsibility of the Enterprise Voice Team; Voice Facilities, UCaaS…
Added 10 mins ago
Senior Cyber Security Application Penetration Testing Engineer
Wells Fargo
CHANDLER, AZ
Wells Fargo are seeking a highly motivated and skilled Senior Cyber Security Application Penetration Testing Engineer to join our Technology Cybersecurity department. In this technical…
Added 10 mins ago
Software Engineer 2 - Digital Experience
Choice Hotels
Scottsdale, AZ
Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Software Engineer 2 in the Digital Experience domain. The Digital Experience domain is…
Added 10 mins ago
Cyber Operate Manager - GCP Cloud DevOps Engineer
Deloitte
Tempe, AZ · Gilbert, AZ
Deloitte is seeking a Lead Managed Services Engineer II to design, automate, and operate enterprise-scale cloud capabilities that support clients' critical cyber assets. In this role, you…
Added 11 mins ago
A
AMHS Field Service Engineer I
Actalent
Phoenix, AZ
- $25 to $33 USD / hour
Job Title: Field Service Engineer I AMHS Sustaining TeamJob Description
Added 11 mins ago
Tester (Remote)
GovCIO
Phoenix, AZ
GovCIO is currently hiring a Software Development Engineer in Test (SDET), Test Engineer, to join cross-functional product teams building and modernizing federal digital services on AWS…
Added 11 mins ago
Telecom Engineer IV
Ryder System
Phoenix, AZ
The Telecom Engineer IV will provide Tier 3 and 4 support, engineering / design, testing and deployment in all areas of responsibility of the Enterprise Voice Team; Voice Facilities, UCaaS…
Added 1 hour ago
SM
Associate Director, Engineering (Capital Projects)
San Mateo County Transit District
Millbrae, CA
- $83.65 to $117.11 USD / hour
The Associate Director, Engineering (Capital Projects) will be responsible for the engineering functions that support infrastructure and capital projects for the San Mateo County Transit…
Added 1 hour ago
KS
Cloud Security Engineer - Boston, MA
Kelly Services
Boston, MA
- $180,000 to $220,000 USD / year
Cloud security certifications such as AWS Security Specialty, Azure Security Engineer Associate, CCSP, or CISSP
Added 1 hour ago
Cyber Operate Manager - GCP Cloud DevOps Engineer
Deloitte
Boston, MA
Deloitte is seeking a Lead Managed Services Engineer II to design, automate, and operate enterprise-scale cloud capabilities that support clients' critical cyber assets. In this role, you…
Added 1 hour ago
2027 Entry Level DSP & SDR Engineer
The Aerospace Corporation
Chantilly, VA
We are looking for an DSP & SDR Engineer to join our team and support critical programs that are vital to the success of today's and tomorrow’s space architectures. This position offers the…
Added 2 hours ago
Senior Cybersecurity Engineer
Humana
Frankfort, KY
The Senior CyberSecurity Engineer develops and tests information security tools, applications, and system solutions deployed in Humana. Oversees the design engineering and testing processes…
Added 2 hours ago
K
Associate Director, AI Application Engineer
KPMG
Louisville, KY
- $7.25 USD / hour
KPMG is currently seeking an Associate Director, AI Application Engineer to join our Digital Nexus Technology organization.
Added 2 hours ago
Cloud Solutions Engineer
Humana Inc.
Remote, United States
The Cloud Solutions Engineer is responsible for developing, configuring, integrating, testing, and supporting cloud solutions utilizing Google Cloud Platform (GCP), Google CX Agent Studio,…
Added 2 hours ago
Cloud Solutions Engineer
Humana Inc.
Remote, United States
The Cloud Solutions Engineer is responsible for developing, configuring, integrating, testing, and supporting cloud solutions utilizing Google Cloud Platform (GCP), Google CX Agent Studio,…
Added 2 hours ago
Principal Electrical Engineer - 3
Northrop Grumman
Chandler
Associate Electrical Engineer or Engineer is required to provide electrical engineering support for common hardware products at Northrop Grumman Space Systems.
Added 2 hours ago
Sentinel - Systems / Principal Systems Safety Engineer - 17900*
Northrop Grumman
Roy · Huntsville
Northrop Grumman Defense Systems is seeking a Systems Safety Engineer / Principal Systems Safety Engineer. This position is located in Roy, UT or Huntsville, Alabama and supports the…
Added 2 hours ago
Sentinel - Principal Systems Safety Engineer - 17339 - 17585
Northrop Grumman
Roy · Huntsville
Northrop Grumman Defense Systems is seeking to hire a Principal Systems Safety Engineer to join its team of diverse and qualified individuals. This position will be located in Roy, Utah or…
Added 2 hours ago
2027 Associate Industrial Engineer/Industrial Engineer
Northrop Grumman
Clearfield
Northrop Grumman is seeking an Associate Industrial Engineer or Industrial Engineer. This position will be located at our Aeronautics Systems Sector in Clearfield, UT. The qualified…
Added 2 hours ago
Instrument & Controls Engineer
AstraZeneca Pharmaceuticals LP Company
Frederick, MD
In this role the Instrument & Controls Engineer will support stand alone instruments and instrumentation integrated with DeltaV or Rockwell platforms associated with Process manufacturing,…
Added 3 hours ago
Sr Data Integration Engineer
Compeer Financial
Mankato, MN · Lakeville, MN · Bloomington, IL · Sun Prairie, WI · Prairie du Sac, WI
…backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional…
Added 3 hours ago
Service Management Platform Engineer
Compeer Financial
Bloomington, IL · Lakeville, MN · Mankato, MN · Sun Prairie, WI · Prairie du Sac, WI
…backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional…
Added 3 hours ago
Principal Infrastructure Engineer- Unified Communications
Compeer Financial
Bloomington, IL · Lakeville, MN · Mankato, MN · Sun Prairie, WI · Prairie du Sac, WI
…backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional…

The LaunchCode Foundation

IT & Cloud Support Analyst I - Paid Training Program

St. Louis, MO, United States

$24.46 to $33.6 USD / hour

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Job details

Pay: $24.46 to $33.6 USD / hour
Experience: 2 years of experience on a help desk, or as a sysadmin or DevOps engineer
Posting language: English

Original job description

Location: Onsite 5 days/week in St. Louis, MO (First 30 days expected to work 9am-5pm, then you will be assigned a shift after 30 days. 1st shift: 6am-2pm; 2nd shift: 10am-6pm)

Job type: Contract-to-hire

Company: The name of our partner organization will be disclosed during the interview process. This is not a direct role with LaunchCode; it is a position through LaunchCode, working with one of our partner companies.

Disclaimer: We are unable to provide work sponsorship for this role. We are unable to consider candidates for this role who have a current or future work sponsorship need (this includes those holding extended OPT Visas).

Job Description

We are hiring an IT & Cloud Support Analyst I for an AI Reliability team to support our US government customers and drive reliability through processes and systems that ultimately deliver stability to our platforms. You'll join a creative, fast-moving, solutions-oriented group that supports this mission across products and infrastructure.

Leveraging Jira, AWS, Azure, and internal purpose-built tools, you'll provide IT support by serving as the primary point of contact for end-user issues, diagnosing infrastructure or application problems, managing user access, and tracking support tickets through resolution. The ideal candidate pairs a curious mind with a drive to understand complex problems, a passion for clear documentation, and a genuine desire to make people happy, while protecting operational integrity in a fast-paced, high-security environment.

A candidate new to the entire technology stack is estimated to require approximately 50–70 hours of training (4–6 weeks of paid training, part-time). However, someone missing only one or two components could be ready in just a few days.

LaunchCode leverages a combination of staff expertise and industry-leading learning platforms (e.g., Pluralsight, GitLab University) to tailor training to each candidate's individual skill gaps.

Training options include:

GitLab CI/CD pipelines (primary specialization)
Kubernetes fundamentals
Amazon EKS (Kubernetes on AWS)
AWS fundamentals (EC2, S3, IAM, EBS, ECR)
Terraform (Infrastructure as Code)
Istio (service mesh/networking)
Argo CD (GitOps deployment)
Elastic (monitoring and alerting)
Git commit-history triage ("who broke the pipeline")
QA testing (smoke, UI, and performance testing)
Service support fundamentals

You Will

Own the support queue as first point of contact: new account provisioning, external account requests, access changes, login, MFA, and authentication troubleshooting
Run daily smoke tests, monitor internal channels or dashboards, and escalate incidents
Create and update technology documentation for customers
Work with our dev team to integrate into their development cycle as a product tester
Monitor our cloud infrastructure to triage and remediate issues as they surface
Proactively suggest and implement improvements to our environments
Coordinate across many different teams to champion and drive outcomes

At a Minimum, You Have

Some technical experience, whether as a hobbyist or a professional (relevant education counts too)
Attention to detail and personal workflows that produce reliable outcomes
A curious mind, the drive to understand complex systems, and an understanding of the downstream effects of your decisions
Genuine interest in technology and the puzzle underneath each issue

Ideally, You Have

2 years of experience on a help desk, or as a sysadmin or DevOps engineer
An Associate's or Bachelor's degree in a related field
Familiarity with ticketing systems (Jira Service Management), cloud infrastructure, and interpreting dashboards and logs
Experience working within cleared facilities

Nice to Have

Possession of an active Secret or TS/SCI clearance

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More about this job

Skills

Jira
AWS
Microsoft Azure
Documentation
GitLab
CI/CD
Kubernetes
Identity and access management
IBM Terraform
Infrastructure as code
Git
Troubleshooting
Attention to detail
Technical support
DevOps

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