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Added 15 mins ago
Retail Team Leader
Ollie's Bargain Outlet
Pottstown, PA
Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service…
Added 16 mins ago
Oncology Sales Representative - Salt Lake City, UT / Las Vegas, NV
Merck
Jefferson City, MO
…Leader, Key Account Manager, Nurse Educator, Field Reimbursement Associate, Medicare Account Executive, and…
Added 19 mins ago
SW
Merchandise and Stocking Associate
Sam's West, Inc.
Columbus, OH
- $18 to $26 USD / hour
You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
Added 19 mins ago
SW
Merchandise and Stocking Associate
Sam's West, Inc.
Columbus, OH
- $18 to $26 USD / hour
You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
Added 19 mins ago
SW
Meat Cutter and Wrapper
Sam's West, Inc.
Columbus, OH
- $18 to $26 USD / hour
You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
Added 19 mins ago
SW
Meat Cutter and Wrapper
Sam's West, Inc.
Columbus, OH
- $18 to $26 USD / hour
You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
Added 19 mins ago
SW
Baker and Packager Associate
Sam's West, Inc.
Columbus, OH
- $18 to $26 USD / hour
You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
Added 19 mins ago
SW
Baker and Packager Associate
Sam's West, Inc.
Columbus, OH
- $18 to $26 USD / hour
You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
Added 32 mins ago
FB
Support Lead Part Time
Five Below Inc
Wayne, NJ
- Part-time
…Way, which is our values and behaviors that each and every associate believes…
Added 58 mins ago
UO
Child & Adolescent Psychologist
University of Colorado Denver
Aurora, CO
- $36,608 USD / year
Serve on committees, task forces, and/or workgroups
Added 1 hour ago
Store Crew
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Added 1 hour ago
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Warehouse Associate II - 3rd Shift
Cardinal Health 200, LLC
Montgomery, NY
- $22.9 USD / hour
Shift: Monday, Tuesday, Thursday, Friday, 4:30pm - 3:00am (or task completion)
Added 1 hour ago
CH
Warehouse Associate II - 3rd Shift
Cardinal Health 200, LLC
Montgomery, NY
- $22.9 USD / hour
Shift: Monday, Wednesday, Thursday, Friday, 4:30pm - 3:00am (or task completion)
Added 1 hour ago
UO
Instructional Series Faculty Appointment focused in Adult Gerontology Acute Care
University of Colorado Denver
Aurora, CO
- $88,000 to $95,000 USD / year
-Instructor, Senior Instructor, Assistant Teaching Professor, Associate Teaching Professor, or Teaching Professor
Added 1 hour ago
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Gastroenterology Physician, CU GI Community Practice Group (Longmont)
University of Colorado Denver
Aurora, CO
- $300,000 to $350,000 USD / year
Open Rank: Instructor, Sr. Instructor, Assistant Professor, Associate Professor
Added 1 hour ago
Patient Care Associate - CRC
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…Summary Job Description Position Overview: The Patient Care Associate provides basic nursing care (i.e. personal and restorative care) to patients according to predefined guidelines; a plan…
Added 1 hour ago
Project Coordinator/4078/Jackson
Terracon Consultants, Inc.
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…access. Coordinate client opportunities/requests for proposals, task and change orders to offices including providing clarification of key project and client requirements. Promote and…
Added 2 hours ago
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Outbound Fulfillment Associate I
Rochester Electronics, LLC
Portsmouth, NH
- $18 to $20 USD / hour
The Outbound Fulfillment Associate I performs the physical or administrative tasks involved in the shipping, receiving, storing, distributing and order fulfillment of merchandise, products,…
Added 2 hours ago
RE
Reliability Technician II
Rochester Electronics, LLC
Newburyport, MA
- $23.35 to $32.68 USD / hour
High school diploma or G.E.D. required; Associate's degree in Electronics Technology, Semiconductor Manufacturing, Engineering Technology, or a related technical field preferred, or…

The Kinley Cincinnati

Guest Service Representative

Cincinnati, OH, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Guest Services / Front Desk Representative (Full or Part Time)

Our Culture:

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Job Description:

Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest’s requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

The job is simple:

Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics.

Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines
Complete all tasks described on the relevant shift check list during shift
Have knowledge of fire alarm system and Emergency/evacuation procedures
Check the credit of guest accounts daily and follow up if action is required
Have knowledge of surrounding area
Be responsible for security of guests, fellow employees, and hotel assets
Keep cash drawer secure and in balance throughout the shift
Communicate with housekeeping department in order to ensure an ample supply of clean rooms
Sell and up-sell rooms to walk-ins and phone reservations
Have general knowledge of housekeeping, bed making, vacuuming, etc.
Strive for the consistent goal of 100% occupancy and 100% guest satisfaction
Have professional telephone & communication skills
Have patience and understanding for every person encountered

Necessary Skills:

Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, by telephone and in person.
Able to work a flexible schedule
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to handle and work well under pressure
Have finger dexterity for operating equipment such as computers
Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions
Must speak in a clear, understandable voice, hear at a basic level, and understand English

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Vision Hospitality Group LLC, offers the following benefits:

Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs

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