Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 9 mins ago
TRADES AND MAINTENANCE MANAGER - 90515
State of Alabama (AL)
Elmore County, AL
Applicants must possess a valid driver license
Added 12 mins ago
TechOps Administrator
The RealReal
Perth Amboy, NJ
…located in Perth Amboy, New Jersey and will report to the TechOps…
Added 18 mins ago
Physician Practice Operations Manager
Ascension
Nashville, TN
High School diploma equivalency with 2 years of cumulative experience and 1 year of cumulative leadership experience required · OR 4 years of applicable cumulative job specific experience and 1 year of cumulative leadership experience required
Added 19 mins ago
Senior Cook
Corewell Health
Grand Rapids, MI
CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days
Added 29 mins ago
DO
MEDS Senior Tester
Department of Health Care Services
CA
- $8,625 to $11,557 USD / month
Under the general direction of the Information Technology (IT) Manager I within the Eligibility Applications and Support Branch (EASB), the IT Specialist (S) II serves as the lead Technical…
Added 30 mins ago
Principal Quality Assurance Engineer
Westinghouse Electric Company
Cranberry Twp, PA
Added 30 mins ago
Project Manager - Procurement
Westinghouse Electric Company
Cranberry Twp, PA
Added 30 mins ago
Pharmaceutical Development Program Manager (1 of 2)
J&J Family of Companies
Spring House, PA
We are searching for the best talent for a Pharmaceutical Development Program Manager.
Added 30 mins ago
GH
Physical Therapy Assistant (PTA)
Genesis Healthcare
Mechancsbrg, PA
- $28 to $33 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 30 mins ago
A 2026 Leadership Development Program - Automotive
Sherwin-Williams Company
Huntingdon Valley, PA
…to branch operations as part of our Leadership Development Program ("LDP"). LDP is an eight (8) week program offering hands-on experience working in an industrial retail Automotive Branch…
Added 30 mins ago
IT PROJECT MANAGER (PLCYPLN)
Naval Supply Systems Command
Naval Support Activity, PA
Added 30 mins ago
Foster Care Case Manager
Sevita
Broomall, PA
Oversee all services provided to individuals and their families, monitor quality of care delivered, ensure compliance with contractual terms, and monitor regulatory program compliance.
Added 30 mins ago
Lead Ophthalmic Technician - Radnor
Penn Medicine
Radnor, PA
Train other Technicians as assigned by manager.
Added 30 mins ago
U
Medical Laboratory Technician/Medical Laboratory Scientist - UPMC Cole
UPMC
Coudersport, PA
- $22.12 to $36.58 USD / hour
New York License required for NY locations
Added 30 mins ago
GH
Physical Therapy Assistant (PTA)
Genesis Healthcare
Phoenixville, PA
- $35 to $38 USD / hour
PTA's must possess their Indirect PA license or be eligible to obtain it to be considered for this opportunity
Added 30 mins ago
Local delivery driver
R.E. Michel Company, LLC
Chester, PA
Added 31 mins ago
GL
Manager / Associate Director - Global Regulatory Strategy (Respiratory, Immunolo
GlaxoSmithKline LLC
Upper Providence, PA
- $138,600 to $231,000 USD / year
Added 31 mins ago
Operations admin ii
FEDEX CORPORATION AND SUBS 12
Bridgeport, PA
Added 31 mins ago
GH
Occupational Therapist (OT)
Genesis Healthcare
Wyncote, PA
- $60 USD / hour
They must have a Bachelor's degree in an occupational therapy curriculum accredited by ACOTE standards · They must have initial registration from the National Board for Certification in Occupational Therapy
Added 31 mins ago
Launch & Integration Manager, re:Cycle Reverse Logistics
Amazon
Greencastle, PA
As we scale this offering, we are looking for a Launch & Integration Manager to serve as re:Cycle's onsite commercial representative. This individual will be responsible for ensuring that…
Added 31 mins ago
FC
Maintenance technician ii
FEDEX CORPORATION AND SUBS 12
Breinigsville, PA
- $20.35 to $38.43 USD / hour
Added 31 mins ago
CO
Aging Care Manager 2 (LG) - Schuylkill County Area Agency on Aging (Multiple Vac
Commonwealth of Pennsylvania
Pottsville, PA
- $36,913.5 USD / year
Added 31 mins ago
WT
Program Manager, Mental Health Services
Wellness Together
Roseville, CA
- $72,000 to $88,000 USD / year
Job Title: Program Manager, Mental Health Services
Added 31 mins ago
GH
Physical Therapist (PT)
Genesis Healthcare
Coraopolis, PA
- $41.53 to $48 USD / hour
They must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility · They must have a Master's degree in Physical Therapy; or
Added 31 mins ago
Exec. Dir. Risk Legal
Elwyn
Media, PA
Must have a valid driver's license

The Joule

Front Office Manager

Dallas, TX, United States

Apply on externalhourly-highgate.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Dec 31, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Compensation Type Yearly Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

The Joule Dallas, TX

Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the ’80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination - a forerunner in the renaissance of downtown Dallas.

Overview

The Front Office Manager is responsible for ensuring the operation of the Guest Services and Concierge in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities

Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s.
Carry a cell phone at all times.
Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s.
Develop employee morale and ensure training of Guest Services personnel.
Maximize room revenue and occupancy by reviewing status daily.
Analyze rate variance, monitor credit report and maintain close observation of daily house count.
Monitor selling status of house daily, i.e. flash report, allowances, etc.
Participate in required M.O.D. program as scheduled
Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis
Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Ensure that no-show revenue is maximized through consistent and accurate billing.
Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use.
Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s.
Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
Ensure sign off of all Service Standards by Position for Guest Services staff.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Ensure correct and accurate cash handling at the Front Desk.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.
Monitor all V.I.P.'s, special guests and requests.
Maintain required pars of all front office and stationary supplies.
Review daily Front Office work and activity reports generated by Night Audit.
Review Front Office log book and Guest Request log on a daily basis.
Perform other duties as requested by management.

Qualifications

At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
Supervisory experience required.
The ability to demonstrate exceptional Customer Service Skills.
Must be proficient in Windows and Microsoft Office.
Able to work long hours as sometimes required.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.

Benefits

Highgate offers the following benefits package for this position:

Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave (provided in accordance with applicable law)
Employee assistance program (EAP)
Tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Please click here for additional benefit details for the states of Washington, Colorado, and California.

Posting Date

This job opening was posted on November 3, 2026, and will remain open for at least 75 days.

Apply on externalhourly-highgate.icims.com About employer

More about this job

Skills

Front Desk
Payroll
Communication skills
Cash handling
Customer service
Microsoft Windows
Microsoft Office
Multitask
Meet deadlines
Confidentiality

Report this job

Work requirements

Jobs in the United States