Jobs in the United States

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Added 10 hours ago
Apps Dev Tech Lead Analyst - Vice President
Citibank, N.A.
United States
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 10 hours ago
Project Finance & Infrastructure Credit Ratings - Assistant Vice President/ Vice President
DBRS, Inc. - US Legal Entity
NY
…its Project Finance & Infrastructure team at the Assistant Vice President or Vice President level in New York. This role offers an opportunity to lead and support rating assignments across…
Added 15 hours ago
Apps Dev Tech Lead Analyst - Vice President
Citigroup
Rutherford, NJ
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 1 day ago
IT
VP Enterprise Growth
Inspired Thinking Group (ITG)
Remote, United States
- $130,000 to $185,000 USD / year
Inspired Thinking Group (ITG) is the world’s leading tech-enabled, independent, agile content company. With a consistent track record of growth, we offer clients a unique combination of…
Added 1 day ago
Senior Margin Java Developer, Vice President
Citigroup
Tampa, FL
Must have knowledge of OTC Margin domain or Risk domain
Added 2 days ago
Apps Dev Tech Lead Analyst - Vice President
Citibank, N.A.
United States
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 2 days ago
Vice President, Technology - Axicom
Axicom
Washington, DC · NY
As a Vice President on our growing U.S. team, you’ll serve as a strategic counselor and client leader, guiding complex communications programs for technology brands operating in…
Added 2 days ago
Vice President, Technology - Axicom
Axicom
Austin, TX · NY
As a Vice President on our growing U.S. team, you’ll serve as a strategic counselor and client leader, guiding complex communications programs for technology brands operating in…
Added 2 days ago
Vice President, Technology - Axicom
Axicom
NY
As a Vice President on our growing U.S. team, you’ll serve as a strategic counselor and client leader, guiding complex communications programs for technology brands operating in…
Added 3 days ago
Senior Margin Java Developer, Vice President
Citibank, N.A.
United States
Must have knowledge of OTC Margin domain or Risk domain
Added 5 days ago
IT Business Lead Analyst, Vice President
Citigroup
Jersey City, NJ
The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable…
Added 5 days ago
Enterprise Architecture Manager, Senior Vice President
Citigroup
Irving, TX
In this role, you will lead the transformation of application architecture governance, software and infrastructure inventory management, data analytics capabilities, and the…
Added 7 days ago
Industrial Security/Principal Industrial Security Analyst
Northrop Grumman
Baltimore
The Industrial Security Analyst 2/3 candidate will be responsible for managing and executing comprehensive program security operations across multiple security disciplines, while building…
Added 7 days ago
Enterprise Architecture Manager, Senior Vice President
Citibank, N.A.
United States
In this role, you will lead the transformation of application architecture governance, software and infrastructure inventory management, data analytics capabilities, and the…
Added 7 days ago
Industrial Security/Principal Industrial Security Analyst
CORP-Corporate Office
United States
The Industrial Security Analyst 2/3 candidate will be responsible for managing and executing comprehensive program security operations across multiple security disciplines, while building…
Added 8 days ago
IT Business Lead Analyst - Vice President
Citigroup
Jacksonville, FL
The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable…
Added 8 days ago
IT Business Lead Analyst - Vice President
Citigroup
New York, NY
The IT Business Lead Analyst is responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with…
Added 10 days ago
IT Business Lead Analyst - Vice President
Citibank, N.A.
United States
The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable…
Added 12 days ago
Application Development Group Manager, Senior Vice President
Citigroup
Jersey City, NJ
Applications Development Technology Senior Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in…
Added 12 days ago
Applications Development Technology Lead Analyst, Vice President
Citigroup
Jersey City, NJ
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 12 days ago
Stability Governance Lead Analyst - Vice President
Citigroup
New York, NY
Join our Stability Governance team as a Lead Analyst (VP), a key role within the broader horizontal Optimization and Enablement function dedicated to strengthening our entire Production…
Added 13 days ago
Applications Development Technology Lead Analyst, Vice President
Citibank, N.A.
United States
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 13 days ago
Application Development Group Manager, Senior Vice President
Citibank, N.A.
United States
Applications Development Technology Senior Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in…
Added 13 days ago
Stability Governance Lead Analyst - Vice President
Citibank, N.A.
United States
Join our Stability Governance team as a Lead Analyst (VP), a key role within the broader horizontal Optimization and Enablement function dedicated to strengthening our entire Production…
Added 13 days ago
Sr Staff Software Development Analyst – PLM Solutions Architect
Northrop Grumman
Roy, UT
The Northrop Grumman CIDO team is seeking a Sr Staff Software Development Analyst to support PLM Architect Solutions. The selected candidate will be required to work on-site, full-time at…

The Joint Commission

Sr Dir Tech Strat & Ops

Oakbrook Terrace, IL, United States

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Oakbrook Terrace

Full time

JR100074

Summary Statement :

Under general direction from the Executive Vice President & Chief Digital Information Officer, this position is accountable for ensuring the Technology Strategy, its technical solutions, and internal and external partnerships are enabling the Joint Commission’s Enterprise strategy. In addition to a dedicated focus on positive customer experience, this position also has direct oversight of Technology operational activities and the IT Project Management Office. Consistent oversight of these activities is imperative in aligning project needs, internal and external priorities and fostering exceptional relationships with a variety of stakeholders all while supporting overall technology transformation.

Additionally, this role should continuously identify opportunities to create synergies between business and IT to reduce the certification/accreditation burden in the health care organizations we have the privilege to serve.

Position Accountabilities:

Director-level oversight of the following areas within the IT organization:

Technology and Digital Products Business Engagement Team
Digital Products Quality Assurance Team
Digital Products Global Training and Client Engagement Team
IT PMO
IT Governance and Portfolio Management
IT Performance Metrics Technology Operations to include but not limited to FinOps, Technology Vendor Management, Process Improvement, Technology Finance,

Enterprise Engagement and Business Partnerships :

Accountable for ensuring strong Enterprise engagement supporting the Joint Commission, Joint Commission International, Joint Commission Resources, National Quality Forum, and any other future Accreditation acquisitions’ application portfolio for both internal and external stakeholders. Such activities include ongoing stakeholder engagement, managing multiple requests, participation in focus groups and other voice of customer gathering feedback opportunities.
Process and review enhancement requests, foster prioritization and development of requirements and application solutions needed to help drive business goals and support business capabilities. Partners closely with Associate CDIO to ensure that the development and business engagement teams are closely aligned.
Champion the development of enterprise engagement procedures, policies, standards and controls needed to ensure strong alignment and maturing organization capability.
Support the ongoing development, delivery and execution of clinical implementation training and support.
Support all testing and quality assurance processes across the application portfolio.
At times, serve as a primary resource for delivering and facilitating technical education for various audiences.
Ability to act quickly to help resolve escalated issues to best support operations.

Operational Excellence , Performance Improvement and IT PMO:

IT Project Management Office :

Leads the IT PMO team and the development and management of the IT Project Portfolio
Provides oversight to ensure that project management processes are consistently followed including but not limited to the execution and completion of applicable project artifacts, project status dashboards and participation in meetings that review project status.
Ensures strong partnership between the IT PMO, larger IT organization and the Enterprise where needed.

Budgeting Activities:

Actively partners with Associate CDIO and other IT Directors for all budgeting related activities.
Assists with the development and management of department budget based on short and long-term goals and objectives of the IT organization.
Works closely with budget representatives within the Enterprise to review cost savings monthly
Partners closely with other leaders within IT for estimation activities as required for projects or special requests.

Performance Improvement:

Actively identifies opportunities for performance improvement within the IT organization working toward the goal of being “brilliant at the basics”.
Oversees the MOR (monthly operational report) and coordinates presentation components of that report to CDIO with the eventual goal of real-time automation.
Leads activities that help promote consistent processes, standard operating procedures and opportunities for ongoing improvement within IT.

Enterprise Strategic Planning:

Actively leads in the planning and implementation of the Enterprise strategy within both IT and at an Enterprise level. This may include planning Enterprise leadership strategy retreats as assigned.
Fosters communication of Enterprise strategy to all of IT and assists in the project planning processes needed to support the IT Project Portfolio.
At times, they may facilitate and lead high visibility Enterprise projects partnering closely with senior leaders and Officers.

Strategic Partnership Alignment :

At the direction of the VP & CDIO, works closely with strategic partners to transform application portfolio supporting the Enterprise.
Activities include guiding and directing the application teams in their participation in technology application transformation initiatives and connecting business teams with partnership relationships.
Participate and co-lead timelining and prioritization activities as well as project management, requirement gathering, idea generation, development, education and implementation for the life-cycle of the project.

Position Requirements:

Bachelor’s degree in Computer Science, Engineering, Information Systems, Mathematics, Business, Clinical Practice or related discipline. MBA preferred.
10-12 years’ experience in large Healthcare or Certification/Accreditation enterprises, five of which serving in a management or leadership position or the equivalent combination of education and experience required.
10+ years of experience in business and systems analysis in a software product development environment preferably for healthcare industry and 5+ years of managing a Business Analyst team. Agile Certified Practitioner preferred.
Proficient in the Palantir / Foundry training platform within 1 year of position start date.
Proficient knowledge and in-depth understanding of how business and technical processes integrate is required.
Must be proficient with and know how to apply business engagement processes including requirement gathering, clear communication and expectation setting, project management, and financial management.
A strong understanding of the multiple Enterprise business processes is required in addition to healthcare organization accreditation and certification experience.
The ability to understand the customer journey, survey/review process and how those processes intersect within the technical application portfolio is key to the success of this role.
Strong interpersonal and organizational skills and the ability to manage multiple priorities at any given time.
Demonstrated ability to effectively manage people with a focus on ongoing professional development of their team. Ability to instill a strong effective culture with a bias for action.
Knowledge in project management processes to ensure that project priorities and milestones are met to best serve Enterprise-related priorities.
Skilled facilitation and presentation at the executive level and for large internal and external stakeholder audiences.

Certificates and/or Licenses

Advanced knowledge and implementation experience with large scale and complex business projects. PMP/PMO certification preferred

Travel Requirements

Ability to travel as needed, up to 20%.

Position Competencies

Aligning Performance for Success - Focusing and managing individual performance by helping others set performance goals and then tracking results and evaluating performance effectiveness.
Guiding Team Success - Using appropriate methods and a flexible interpersonal style to build, motivate, and guide a cohesive team to complete team goals.
Building Partnerships - Developing and leveraging relationships within and across work groups to achieve results.
Earning Trust - Gaining others’ confidence by acting with integrity and following through on commitments while disclosing own positions; treating others and their ideas with respect and supporting them in the face of challenges.
Coaching - Engaging an individual in developing and committing to an action plan that targets specific behaviors, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.
Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
Customer Focus - Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers' and own organization's needs; promoting and operationalizing customer service as a value.
Decision Making - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizing probable consequences.
Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
Innovation - Creating novel solutions with measurable value for existing and potential customers (internal or external); experimenting with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.

Joint Commission offers a comprehensive benefits package. For an overview of our benefits package, please visit our Joint Commission Career Page (https://www.jointcommission.org/en-us/careers#434f5b531a144a35906939ce76ce893c_cf7b457e1e9842329663d569f5c839cb)

This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities.

MIN

$169,000.00

MAX

$225,000.00

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

About Us

Discover our values, initiatives, partners and more.

Why Choose Us

We provide tools for ongoing performance improvement initiatives

Key Initiatives

Discover our priorities and how we advance health care.

Our Team

Experts collaborate globally to enhance safety practices.

Apply on usnlx.com About employer

More about this job

Skills

Quality assurance
Vendor management
Process improvement
Stakeholder management
Interview focus groups
Prioritization
Quality assurance methodologies
Project management
Budget management
Estimating
Leadership
Communication skills
Computer science
Agile
Business processes
Organizational skills
PMP
Coaching
Customer service
Decision making

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Work requirements

Jobs in the United States