Jobs in the United States

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Added 8 mins ago
Territory Sales Executive - Long Island City, NY
Genesis Global Group
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive- Queens, NY
MDL Career Site
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive- Queens, NY
Genesis Global Group
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive- Queens, NY
Sales
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive - Forest Hills, NY
MDL Career Site
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive - Forest Hills, NY
Sales
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive - Forest Hills, NY
Genesis Global Group
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive - Astoria, NY
MDL Career Site
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive - Astoria, NY
Sales
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive - Astoria, NY
Genesis Global Group
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive - Long Island City, NY
MDL Career Site
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 8 mins ago
Territory Sales Executive - Long Island City, NY
Sales
Queens, NY
Work closely with Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
Added 10 mins ago
Senior Implementation Lead
Jobgether
Remote, United States
…requirements into effective technology solutions while guiding implementation teams and ensuring successful project outcomes. You will combine strong client relationship management with…
Added 10 mins ago
Operations Technology Project Manager/Senior PM
Jobgether
Remote, United States
…resources, risks, and reporting while ensuring alignment across technical teams, business stakeholders, and external vendors. Working in a lean, hands-on environment, you will combine…
Added 10 mins ago
Manager, Assurance + Audit Quality
Jobgether
Remote, United States
…all applications and next steps. Our partner is looking for a Manager, Assurance + Audit Quality based in the United…
Added 15 mins ago
Engineer IV - Electrical
DVJ Consulting Engineers
Los Angeles, CA
…across the Districtwide portfolio. The position is a shared technical resource and does not serve as a Project Manager. It coordinates with District personnel, Campus Administration,…
Added 43 mins ago
J
Commercial Manager
Jobgether
Remote, United States
- $105,000 to $115,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Commercial Manager based in the United States.
Added 1 hour ago
Manager Cardiac Cath Lab
HCA Healthcare
Gainesville, FL
Maintains proficiencies for all technical duties involved with diagnostic and interventional procedures performed in the Cardiovascular Center. Responsible for assisting the director in…
Added 1 hour ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
…on software development, enterprise IT programs, application implementation, network operations, cloud transformation, or technology product delivery. Applicants with predominantly IT…
Added 1 hour ago
Senior Manager - Materials, Planning & SIOP (Onsite)
Collins Aerospace
Hollywood, FL
Collins Aerospace is looking to hire a Senior Manager -Materials, Planning & SIOP who will develop strategies and be responsible for the implementation and sustainment of the SIOP process…
Added 1 hour ago
Power Generation Project Engineer (Electrical)
Pacific Gas And Electric Company
Auberry, CA
Collaboratively with supervisor and Project Manager, solicits, prepares, and evaluates contracts and proposals, including EPC from engineering and/or project management consultants,…
Added 1 hour ago
BT
Transit Maintenance Manager
Blacksburg, Town of (VA)
Blacksburg, VA
- $31.91 to $34.54 USD / hour
The Transit Maintenance Manager performs complex technical and administrative work, including planning, directing, coordinating, and supervising maintenance services for vehicles,…
Added 1 hour ago
Senior Manager, Software Development, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA
The Leo Software Defined Networking (SDN) team is responsible for the design, implementation and operation of Leo's network control plane. The team's scope spans beam planning, routing and…
Added 1 hour ago
Scheduler
CACI
Remote, United States
…logistics? We're seeking a successful, experienced Scheduler Manager to join our team in implementing a cutting-edge software system that will transform how USTRANSCOM manages finances and…
Added 1 hour ago
DN
AWS Cloud Data Engineer 3065-18
Delaware Nation Industries
Dahlgren, VA
- $150,000 to $170,000 USD / year
Gather requirements, evaluate data sources, communicate technical recommendations, and document architecture, processes, costs, risks, and implementation decisions.

Closed listing

The Institutes

CoverSkills Training Manager

Remote, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: Bachelor’s degree
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

About The Institutes

Located in beautiful Malvern, Pennsylvania, The Institutes® are a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance. Through products and services offered by our nearly 20 affiliated business units, people and organizations are empowered to help those in need with a focus on understanding, predicting, and preventing losses to create a more resilient world.

Additionally, we understand the importance of work-life balance - in 2026 Philly.com named us a Top Workplace for the eleventh year and USA Today named us a USA Top Workplace for the fourth year. We provide excellent benefits and a friendly, team-focused work environment to drive employee engagement.

CoverSkills Training Manager

The Training Manager owns the end-to-end learning experience, ensuring CoverSkills is launch-ready, delivers value to customers, and continuously evolves to meet business needs. This role is accountable for the design, execution, quality, and effectiveness of CoverSkills learning operations, including the customer onboarding experience and continuous improvement strategy. The role exercises independent judgment in determining how learning pathways, assessment logic, and implementation approaches are structured, sets operational standards that affect customer outcomes and advises company leadership on launch readiness and account risk. The Training Manager is a key bridge between customers, training operations, product, and engineering.

What You’ll Do:

Learning pathways and configuration - build, organize, edit, and maintain prescribed learning pathways, assignments, assessments, reinforcement sequencing, prerequisites, and completion rules using content supplied by approved authors and subject-matter experts. Makes final configuration decisions within the platform.
Product and learning-experience QA - test learner, manager, and administrator journeys; verify that content, buttons, notifications, reporting, scoring, adaptive logic, and CE/licensing features appear in the correct places and work as intended. Log issues, coordinate fixes, and retest. Design the QA strategy and test scenarios. Assess the severity and customer impact of defects. Set remediation priorities.
Product improvements - evaluate friction, decide workflow and UX changes, and make approved in-platform edits/configuration changes within assigned access and authority; translate larger needs into clear requests for engineering. Prepare prioritized product requirements for engineering.
Beta and launch readiness - Define launch readiness criteria, design and test realistic customer scenarios, coordinate pilot feedback, maintain readiness checklists, and validate the training and onboarding experience before customer rollout.
Training and enablement - determine the content and create administrator and learner guides, demonstrations, walkthroughs, FAQs, and internal training resources; lead training sessions and improve materials as the platform evolves.
Customer implementation - design and adapt the implementation approach for each customer, deviating from the standard playbook where circumstances warrant; coordinate post-sale setup and launch activities, administrator enablement, user activation, training-related communication, and issue resolution with sales and technical teams.
Client lifecycle operations and account health - own operational workflows across the client lifecycle; define and maintain CRM/customer lifecycle stages, health scores, usage and adoption metrics, risk flags, account touchpoints, and reporting. Identify low engagement or implementation risks early and coordinate interventions. Evaluate account data to determine when intervention is warranted, choose the intervention approach, and advise leadership on at-risk accounts.
Continuous improvement - analyze engagement, learner progress, customer feedback, support patterns, and feature performance; recommend and implement operational improvements, track follow-through, and surface recurring themes to leadership.
Evaluate and finalize learning path configuration, adaptive/reinforcement behavior, and critical administrator and learner workflows.
Establish and own actionable QA logs and retesting across platform features, learning journeys, and product updates.
Develop and prepare administrator onboarding, learner enablement resources, beta training, and implementation playbooks.
Design and implement measurable customer lifecycle, activation, adoption, health-score, and escalation workflows in the CRM.

What We’re Looking For:

Bachelors degree required
Use of CRMs (Hubspot, Salesforce) – preferably designing workflows within them
Prior experience with Stripe
Various LMS platforms – particularly designing and building within them (content, workflows, UI/UX)
Microsoft Office Experience
Outlook
Comfort using AI (Claude particularly)
Saas product launch experience
Client Lifecycle Management

Key Competencies

Organization/Prioritization
Professional Communication
Reliability & Responsiveness
Exceptional attention to detail
Proactive problem solving
Confidential & discreet
Resourceful & Independent

The Best Part? The Benefits!

To enforce the importance of work-life balance, employees enjoy excellent benefits, including:

401(k) plan with company contribution up to 16%
Generous time off package that includes paid vacation, personal, sick, and holidays
Paid maternity and parental leave
Tuition reimbursement
Medical, dental, vision, and prescription coverage
On our Malvern campus: Free lunch every day when working on campus, onsite fitness center, and a beautiful 1.25-mile walking path!

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