Jobs in the United States

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Added 2 mins ago
H
Lead Strategic Sourcing Specialist
Honeywell
Rosemont, IL
- $104,000 to $129,000 USD / year
This role drives value through supplier partnerships, market intelligence, cost and working-capital optimization, innovation, risk management, and supply continuity. The position partners…
Added 2 mins ago
Business Intelligence Intern - Summer 2027
Jomboy Media
NY
Job Summary: Jomboy Media's Business Intelligence Internship is a hands-on training program for students studying Marketing, Business, Analytics, or a related field who want to learn how a…
Added 2 mins ago
Business Intelligence Intern - Spring 2027
Jomboy Media
NY
Job Summary: Jomboy Media's Business Intelligence Internship is a hands-on training program for students studying Marketing, Business, Analytics, or a related field who want to learn how a…
Added 2 mins ago
BIE II - FBA Product Analytics, FBA Analytics
Amazon.com Services LLC
Bellevue, WA
FBA Analytics team is looking for an individual with excellent analysis and statistical skills, deep knowledge of business intelligence solutions, and the ability to work with product…
Added 2 mins ago
BIE II - FBA Product Analytics, FBA Analytics
Amazon.com Services LLC
Bellevue, WA
FBA Analytics team is looking for an individual with excellent analysis and statistical skills, deep knowledge of business intelligence solutions, and the ability to work with product…
Added 4 mins ago
Senior People Operations Partner
Nearmap
Remote, United States
Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools…
Added 5 mins ago
Director of New Development
LV Collective
Austin, TX
…talent in the industry, and partner with our marketing and operations teams to create unforgettable first impressions in every market we…
Added 6 mins ago
AC
Customer Insights Program Manager
Aston Carter
Seattle, WA
- $53 to $54 USD / hour
…stakeholders, managing complex initiatives, and translating data-driven insights into actionable business outcomes.The successful candidate will serve as a key liaison across internal…
Added 6 mins ago
Data Scientist
MANTECH
Chantilly, VA
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968,…
Added 7 mins ago
SC
Senior Staff Software Engineer
SewerAI Corporation
Remote, United States
- $160,000 to $180,000 USD / year
…and utilities unlock valuable insights from sewer inspection data - turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the…
Added 7 mins ago
ETL Engineer / Data Scientist (TS/SCI)
Vantor Services Inc.
Herndon, VA
Vantor is seeking an ETL Engineer / Data Scientist to develop and maintain data pipelines that support mission applications, analytics, and data science workflows. The successful candidate…
Added 8 mins ago
Program Director, NY Medicaid Provider Services
Acentra Health, LLC
UNAVAILABLE · UNAVAILABLE, NY · Albany, NY · West New York, NJ · UNAVAILABLE, NJ · Glenville, CT · Byram, CT
At Acentra Health, we embrace emerging technologies, including artificial intelligence and advanced analytics that can be utilized to improve processes, enhance decision-making, and drive…
Added 10 mins ago
JH
Full Stack Software Engineer - Advanced Visualizations
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
The Analytic Capabilities group of the Asymmetric Operations Sector is seeking a Full Stack Software Engineer to develop advanced visualizations that transform complex data into actionable…
Added 10 mins ago
VP Revenue Operations
Sedgwick Claims Management Services Inc.
Telecommuter, TX · Telecommuter, AL · Telecommuter, NE · Telecommuter, LA · Telecommuter, TN · Telecommuter, KS · Telecommuter, IA · Telecommuter, MO · Telecommuter, KY · Telecommuter, PA · Telecommuter, MS · Telecommuter, SC · Telecommuter, FL · Telecommuter, MI · Telecommuter, WV · Telecommuter, WI · Telecommuter, NC · Telecommuter, OK · Telecommuter, GA
Sponsors large-scale CRM, automation, artificial intelligence, analytics, and digital transformation initiatives that improve commercial effectiveness and business performance.
Added 11 mins ago
EW
Independent Testing Utility -Data & Reporting Manager
East West Bank
San Francisco, CA · Pasadena, CA
- $90,000 USD / year
In addition to testing responsibilities, the Independent Testing Utility -Data & Reporting Manager will also lead the design and execution of data-driven analytics and reporting…
Added 12 mins ago
SB
Humanr Resources/People and Culture Specialist 11/2026
Santa Barbara Zoo
Santa Barbara, CA
- $32 to $35 USD / hour
The Human Resources / People & Culture Specialist serves a human resources generalist, supports HR operations and the employee lifecycle by enhancing talent acquisition, onboarding,…
Added 13 mins ago
ZG
Staff Manufacturing Engineer
ZT Group Intl, Inc. dba ZT Systems
Secaucus, NJ
- $93,000 to $136,400 USD / year
Work with the Industrial Engineering team to investigate, evaluate, and propose the use of new technologies and data-driven solutions in automation, modern manufacturing, business…
Added 14 mins ago
Data Analyst II
CareOregon, Inc.
Remote, United States
The Data Analyst II ensures the highest standards of data management and analysis activities for use in decision making and improvement initiatives within the assigned area of operations.…
Added 18 mins ago
Manufacturing Artificial Intelligence Manager
Protiviti Inc.
United States
Understand and being able to work hands on with Operations Technology and specifically data tag analysis and manipulation
Added 19 mins ago
Director of Human Resources
RPM Living
Austin, TX
Proficiency in data analytics and business intelligence platforms.
Added 21 mins ago
Data Integrity Specialist Intern
Spring Venture Group
Kansas City, MO
member of the team to ensure the completeness and precision of data that drives company revenue. This role demands a keen eye for detail as you maintain the integrity of our CRM system by…
Added 22 mins ago
Director, Client Attraction
Bartlett Wealth Management
Cincinnati, OH
Recommend strategic, process, and resourcing improvements based on data insights and market intelligence.
Added 24 mins ago
Manufacturing Artificial Intelligence Manager
Protiviti Inc.
United States
Understand and being able to work hands on with Operations Technology and specifically data tag analysis and manipulation
Added 24 mins ago
N
Director of Revenue Operations
Neara
Remote, United States
- $180,000 to $200,000 USD / year
This is a hands-on builder-operator role where you will own the processes, systems, and analytics that leadership depends on to understand what is working and what is not, and what must be…
Added 26 mins ago
IG
AI Product Owner - Engineering
Insight Global
Dallas, TX
- $99,000 to $130,000 USD / year
Experience working with operational, engineering, production, field, commercial, or analytics data and systems, including technologies such as Spotfire, WellView, Ignition, Snowflake,…

The Home Depot

Services Manager Ops Process

Atlanta, GA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Position Purpose:

Manage and optimize Services operations by identifying operational challenges, designing scalable solutions, and driving continuous improvement initiatives that elevate field execution and business performance. Leverage quantitative data, business intelligence, digital tools (including AI capabilities) and field insights to diagnose root causes, establish baseline metrics, and measure post-implementation results. Partner directly with field teams to co-develop practical solutions, structure and lead operational pilots, and scale proven programs across the network. Collaborate seamlessly across cross-functional Services teams - including Merchandising, Sales, Field Operations, Finance, Human Resources, and Analytics - to align operational priorities, drive change management, and deliver measurable gains in productivity, customer satisfaction, and profitability.

Key Responsibilities:

20% Develop and Implementation - Develop and implement changes that improve overall services operations processes that are likely to add value to the organization’s bottom line. Manage/drive core services operations projects and/or process improvements.
15% Manage day-to-day process - Manage day to day processes related to their areas of responsibility. Create and maintain project work plans.
10% Analyze Components - Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
10% Analyze Industry - Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.
10% Communicate Effectively - Communicate effectively and build strong, effective partnerships with the field/service providers and throughout The Home Depot.
10% Maintain Knowledge Base - Maintain knowledge base regarding specific operations and processes within store operations.
10% Manage Issues & Roadblocks - Manage issues and roadblocks that arise related to their area of responsibility.
10% Training - Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes.
5% Anticipate Field and Service Provider Needs - Respond proactively to unanticipated field and service provider needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.

Direct Manager/Direct Reports:

This Position typically reports to Senior Manager Ops Process.
This role has 0 direct reports.

Travel Requirements:

Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be 18 years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

3+ years of experience in process improvement, operations management, corporate consulting, or operational analytics - preferably within retail, field installation services, or home services operations.
Proven track record of structuring, launching, and managing operational pilots and proofs-of-concept, iterating based on field feedback, and successfully scaling solutions across a multi-unit or field environment.
Demonstrated ability to query, analyze, and synthesize complex operational datasets to identify inefficiencies, build business cases, and track pre- and post-launch KPIs/ROI.
Ability to build consensus and partner cross-functionally across Merchandising, Sales, Field Leadership, Finance, HR, and Analytics, effectively influencing stakeholders without direct authority.
Strong field-advocacy mindset with direct experience partnering with field managers and service providers to understand store/job-site realities and drive front-line operational adoption.
Working proficiency with data querying and cloud analytics tools (e.g., SQL, Google BigQuery) and BI visualization platforms (e.g., Tableau, Power BI) to independently generate actionable operational reporting and diagnostics.
Familiarity with structured operational methodologies (e.g., Lean Six Sigma, Kaizen, Agile, or Project Management Professional [PMP] certification).

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

No previous leadership experience

Preferred Leadership Experience:

1+ year of previous leadership experience

Certifications:

Certified Project Management Professional (PMP)

Competencies:

Action Oriented
Manages Ambiguity
Communicates Effectively
Strategic Mindset
Strong business, functional and/or store knowledge for their area of responsibility
Strong operations, retail and/or field experience required
Ability to partner/communicate well with the field/stores
High sense of urgency in responding to field needs
Strong big picture; strategic thinking skills
Strong quantitative skills such as statistics and data analysis

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More about this job

Skills

Retail operations
Process improvement
Operations management
Merchandising
Sales
Leadership
SQL
BigQuery
Tableau
Microsoft Power BI
Reporting
Lean manufacturing
Agile
PMP
Statistics
Data analysis

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