Jobs in the United States

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VH
Nurse Practitioner - Internal Medicine
Veterans Health Administration
Boston, MA
- $134,261 to $205,448 USD / year
Added just now
VH
Registered Nurse - Primary Care Mental Health Integration (PCMHI)
Veterans Health Administration
Wilmington, NC · Jacksonville, NC
- $87,200 to $145,373 USD / year
Fosters a safe and supportive environment conducive to the professional development of health care professionals.
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VH
Physician Assistant - PACT - Primary Care (Mather)
Veterans Health Administration
Mather AFB, CA
- $148,228 to $234,217 USD / year
…concurrence of the VA Northem California Health Care System Associate Chief of Staff, Chief of…
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VH
Health Technician (Ophthalmology)-Intermittent
Veterans Health Administration
Vancouver, WA
- $46,989 to $83,796 USD / year
Education. Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree. OR
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VH
Registered Nurse - Accreditation/Readiness Coordination
Veterans Health Administration
Iowa City, IA
- $73,696 to $122,961 USD / year
Facilitates the development and coordination of internal review systems to assure that both clinical and administrative activities are in compliance with agency, accrediting, and regulatory…
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VH
Registered Nurse Transition to Practice Program Resident
Veterans Health Administration
Orlando, FL
- $72,273 to $148,502 USD / year
The Registered Nurse Transition To Practice Program Resident focus on individual growth and development in practice with increased levels of self direction. The new graduate brings…
Added 3 mins ago
US
Lead Child and Youth Program Assistant CY-02
United States Army Installation Management Command
Fort Myer, VA
- $28 to $36 USD / hour
…demonstrated knowledge in theories and principals of child/youth development AND Education:- Completion of DoW standardized training course OR Child Development Associate (CDA) or Military…
Added 3 mins ago
FL
Lead Law Enforcement Specialist (Driver Instructor)
Federal Law Enforcement Training Centers
Glynco, GA
- $106,437 to $138,370 USD / year
…within the Driver and Marine Division (DMD), Core Training Operations (CTO) Directorate under the Office of Associate Director for Training Operations (TOPS) and located in Glynco,…
Added 3 mins ago
VH
Registered Nurse- Community Living Center
Veterans Health Administration
Battle Creek, MI
- $83,846 to $143,956 USD / year
Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.
Added 7 mins ago
VH
Advanced Practice Nurse - Mental Health
Veterans Health Administration
Everett, WA
- $126,857 to $183,971 USD / year
…Veterans and their families (as appropriate), in treatment plan…
Added 7 mins ago
VH
Pharmacist Facility Program Manager
Veterans Health Administration
Shreveport, LA
- $150,026 to $195,037 USD / year
…computer-generated data on a regular basis to the Chief and Associate Chief for planning and evaluating pharmacy operations and for use in reviewing the efficiency and effectiveness of…
Added 7 mins ago
VH
Registered Nurse-Community Living Center
Veterans Health Administration
Roseburg, OR
- $83,478 to $149,960 USD / year
…education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation…
Added 7 mins ago
VH
Registered Nurse (Intermittent) - Wound Care
Veterans Health Administration
Bronx, NY
- $108,092 to $180,197 USD / year
…environment for staff learning, educational and professional…
Added 7 mins ago
VH
Diagnostic Radiologic Technologist (MRI)
Veterans Health Administration
Orlando, FL
- $77,366 to $100,582 USD / year
…require advanced certification, to support their continued development, technologists who do not possess an advanced certification may be provided on the job training with oversight from a…
Added 7 mins ago
VH
Therapeutic Radiologic Technologist (Radiation Oncology Service)
Veterans Health Administration
Seattle, WA
- $92,902 to $120,766 USD / year
Added 7 mins ago
VH
Therapeutic Radiologic Technologist (Radiation Oncology Service)
Veterans Health Administration
Seattle, WA
- $92,902 to $120,766 USD / year
…therapeutic radiologic technology, evidenced by a certificate or an associate's or higher degree accredited by the Joint…
Added 9 mins ago
Kitchen Team (P1-4212357-2)
Panda Restaurant Group
Washington, DC
Follows Operations Standards and Safety Procedure to serve fresh and quality food
Added 9 mins ago
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Kitchen Team (P1-4212260-1)
Panda Restaurant Group
Valley Stream, NY
- $17 to $23.8 USD / hour
Follows Operations Standards and Safety Procedure to serve fresh and quality food
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Kitchen Team (P1-4203825-1)
Panda Restaurant Group
Mechanicsville, VA
- $18 to $21 USD / hour
Follows Operations Standards and Safety Procedure to serve fresh and quality food
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Kitchen Team (P1-4059958-3)
Panda Restaurant Group
Chelmsford, MA
- $17 to $23.8 USD / hour
Follows Operations Standards and Safety Procedure to serve fresh and quality food
Added 9 mins ago
Kitchen Team (P1-2231011-2)
Panda Restaurant Group
Tucson, AZ
Follows Operations Standards and Safety Procedure to serve fresh and quality food
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Kitchen Team (P1-2095147-2)
Panda Restaurant Group
Belton, TX
Follows Operations Standards and Safety Procedure to serve fresh and quality food
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Kitchen Team (P1-2064243-1)
Panda Restaurant Group
Freehold, NJ
- $17 to $23.8 USD / hour
Follows Operations Standards and Safety Procedure to serve fresh and quality food
Added 9 mins ago
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Kitchen Team (P1-1377507-1)
Panda Restaurant Group
Norfolk, VA
- $17 to $20 USD / hour
Follows Operations Standards and Safety Procedure to serve fresh and quality food
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Kitchen Team (P1-1376631-6)
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Follows Operations Standards and Safety Procedure to serve fresh and quality food

The Home Depot

Pro Experience Manager

Novi, MI, United States

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Job details

Experience: 1 year of relevant work experience, including management of people and retail operations.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Purpose:

Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers.

Key Responsibilities:

30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls & Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing & Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations
15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
25%- Shared Manager on Duty – Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.

Direct Manager/Direct Reports:

This Position typically Reports to Specialty ASM or Pro ASM
This position has 4 Direct Reports

Travel Requirements:

No travel required

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors

Minimum Qualifications:

Must be 18 years of age or older
Must be legally permitted to work in the United States
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
1 year of relevant work experience, including management of people and retail operations.

Preferred Qualifications:

At least 1 year prior merchandising and/or operational experience.
At least 1 year leadership experience, preferably big box retail.
Knowledge of the home improvement industry.

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

2 + years of previous related work experience

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

1+ year of previous leadership Experience

Preferred Leadership Experience:

1+ year of previous leadership Experience

Certifications:

None

Competencies:

Decision Quality
Self-Development
Situational Adaptability
Customer Focus
Manages Conflict
Develops Talent
Manages Conflict

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More about this job

Skills

Customer service
Opening and closing procedures
Leadership
Coaching
Regulatory compliance
Performance management
Documentation
Sales
Product knowledge
Employee relations
Personal protective equipment
Assist customers
Inspection
Merchandising
Retail operations
Adaptability

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