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Warehouse Associate
Aerotek
Orlando, FL
- $16.5 to $17 USD / hour
Added 1 hour ago
Courtesy Clerk/Grocery Bagger
The Kroger Co.
Suffolk, VA
· Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
Added 2 hours ago
Warehouse Associate - 2nd Shift
RTP COMPANY
WINONA, MN
Added 2 hours ago
L
Warehouse Associate - Mid-Day Shift (Mon-Fri)
Listings
Howell, MI
- $21 USD / hour
Williams Distributing, a division of Daikin Comfort Technologies North America, Inc., is seeking a professional, dependable individual for our Warehouse Associate - Mid-Day Shift position.
Added 2 hours ago
LH
Part Time - Fulfillment Associate - Flexible
Lowe's Home Centers, LLC
Goodyear, AZ
- Part-time
6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Added 2 hours ago
LH
Part Time - Fulfillment Associate - Flexible
Lowe's Home Centers, LLC
Goodyear, AZ
- Part-time
6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Added 2 hours ago
LH
Part Time - Fulfillment Associate - Flexible
Lowe's Home Centers, LLC
Goodyear, AZ
- Part-time
6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Added 3 hours ago
SC
(USA) Personal Shopper Lead - Sam's
Sam's Club
GREENWOOD, IN
- $21 to $29 USD / hour
…programs by training and providing resources to meet store associate needs assigning dutiesproviding feedback communicating goals and ensuring associate coverage at the ecommerce pickup…
Added 4 hours ago
MD
Purple Line Infrastructure Operations Center (IOC) Operator (BOC Specialist 2)
M.C. Dean, Inc
New Carrollton, MD
- $32.54 to $36.6 USD / hour
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Added 4 hours ago
MD
Purple Line Infrastructure Operations Center (IOC) Operator (BOC Specialist 3)
M.C. Dean, Inc
New Carrollton, MD
- $36.31 to $40.84 USD / hour
High school diploma or GED required. Vocational school or associate degree in a technical trade preferred.
Added 4 hours ago
Manufacturing I JR102690
Rite-Hite Holding Corp.
Horn Lake, MS
Added 4 hours ago
Medical Laboratory Assistant
AdventHealth
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Centrifuges, aliquots, and distributes samples to appropriate testing areas, including loading samples onto various analyzers.
Added 4 hours ago
NI
Warehouse & Delivery Associate
NSAR Ind LLC dba CBT Hospitality Supplies
Myrtle Beach, SC
- $15 to $17 USD / hour
The Warehouse & Delivery Associate is responsible for supporting daily warehouse and delivery operations, ensuring the accurate receipt, storage, handling, loading, unloading, and delivery…
Added 5 hours ago
Senior Design Engineer
Eaton Corporation
Worcester, MA
…institution with minimum of 3+ years of relevant experience OR Associate’s degree with advanced technical training and 10+ years of relevant…
Added 5 hours ago
Warehouse Manager
Trinity Solar
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Ensure accurate and timely preparation of orders for delivery or pickup, including loading, packing, wrapping, labeling, and shipping.
Added 6 hours ago
School Operations Supervisor
Stride, Inc.
Lansing, MI
…student account administration activities, including course loading, enrollment modifications, account maintenance, refunds, and payment processing.nn * Analyze operational trends, identify…
Added 6 hours ago
Courtesy Clerk/Grocery Bagger
The Kroger Co.
Kenosha, WI
· Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
Added 6 hours ago
LH
Part Time - Fulfillment Associate - Flexible
Lowe's Home Centers, LLC
Kahului, HI
- Part-time
6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Added 6 hours ago
SF
CDL A Delivery Truck Driver - Rifle, CO
Shamrock Foods
Rifle, CO
- $30,000 to $108,000 USD / year
Drivers in this position will make a minimum of $30.00/hour+ incentiveand the average associate in this position earns $108,000.00annually while our top performers make about $122,000.00.
Added 7 hours ago
A
Customer Service Associate
Aureate
Tampa, FL
- $16 to $17 USD / hour
Carefully bag each customer’s order and offer assistance in loading their cars.
Added 8 hours ago
P
Route Sales Associate
PepsiCo
Wapakoneta, OH
- $20.4 USD / hour
Added 8 hours ago
Warehouse Associate-1st Shift
GOJO Industries, Inc.
Wooster, OH
Added 8 hours ago
School Operations Supervisor
Stride, Inc.
Columbus, OH
…student account administration activities, including course loading, enrollment modifications, account maintenance, refunds, and payment processing. * Analyze operational trends, identify…
Added 10 hours ago
AU
Security Officer Enhanced Part Time Driver Customer Service Patrol
Allied Universal
Merriam, KS
- $20.4 USD / hour
- Part-time
Conduct regular and random foot or vehicle patrols throughout the retail location, parking areas, loading zones, and perimeter to help to deter unauthorized activity and identify…
Added 10 hours ago
Forklift Operator-Cooler
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This position is essential for ensuring the efficient operation of our facility. This role involves the preparation and loading of trucks with products to ensure that all items are handled…

The Home Depot

Operations Experience Manager

Rock Springs, WY, United States

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Job details

Experience: 1 year of relevant work experience, including management of people and retail operations.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Purpose:

Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes - strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.

Key Responsibilities:

30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing & Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training & Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
25%- Shared Manager on Duty –Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.

Direct Manager/Direct Reports:

This Position typically Reports to Operation Assistant Manager
This position has 4 Direct Reports

Travel Requirements:

No travel required

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Minimum Qualifications:

Must be 18 years of age or older
Must be legally permitted to work in the United States
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
1 year of relevant work experience, including management of people and retail operations.

Preferred Qualifications:

At least 1 year prior merchandising and/or operational experience.
At least 1 year leadership experience, preferably big box retail.
Knowledge of the home improvement industry.

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

2 + years of previous related work experience

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

1+ year of previous leadership Experience

Preferred Leadership Experience:

1+ year of previous leadership Experience

Certifications:

None

Competencies:

Action Oriented
Decision Quality
Collaborates
Self-Development
Situational Adaptability
Communicates Effectively
Customer Focus
Manages Conflict
Develops Talent
Manages Conflict

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More about this job

Skills

Customer service
Order picking
Opening and closing procedures
Leadership
Coaching
Sales
Auditing
Conflict resolution
Regulatory compliance
Performance management
Documentation
Product knowledge
Employee relations
Personal protective equipment
Assist customers
Inspection
Merchandising
Retail operations
Adaptability

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