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Added 1 min ago
Consulting Director - Cloud Security
3Cloud
Remote, United States
…and Managed Services teams, including handoffs to security operations and managed…
Added 1 min ago
Network Engineer, Operations & Support
Meta
Kansas City, MO
Network Engineer, Operations & Support Responsibilities:
Added 1 min ago
QA/QC Program Engineer
Prime Data Centers
Remote, United States
…through energization, integrated systems testing, and turnover to Operations. The QA Engineer role owns the verification chain that confirms every piece of Owner Furnished / Contractor…
Added 1 min ago
Product Manager (Healthcare Payments & HSA/FSA)
WEX Health, Inc.
Remote, United States
…sit at the intersection of member experience and financial…
Added 2 mins ago
Account Manager Roles Starting Spring/Summer 2027
C.H. Robinson Company, Inc.
Conshohocken, PA
Develop broad supply chain expertise by learning industry fundamentals (modes, capacity, pricing, service, and customer operations) through structured training, mentorship, and real-time…
Added 3 mins ago
Senior Vice President, Director of Performance Measurement & Infrastructure
FleishmanHillard
Clayton, MO
● Executive Alignment: Partner seamlessly across Planning, Strategy, Content, Communications, Operations, and Account Management to ensure data infrastructure powers all agency disciplines.
Added 4 mins ago
Corporate Security Agent
Crisis24
New York, NY
…by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we…
Added 4 mins ago
Director, Facility and OT Security
IREN
Remote, United States
Write the operations security logging, response and safe degradation requirements for Operations and the telemetry platform.
Added 4 mins ago
Senior FP&A Manager, GTM
PagerDuty
Remote, United States
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents…
Added 6 mins ago
Thought Leader Liaison US Oncology Midwest
Sanofi Group
Saint Louis, MO
Added 6 mins ago
Platform Engineer - Observability
Evolent
Jefferson City, MO
Evolent is transforming how it builds and operates infrastructure under a refreshed Platform Engineering & Operations operating model, grounded in four principles: Architecture First,…
Added 6 mins ago
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Health Industry - Clinical Management Senior Manager
Accenture
Saint Louis, MO
- $132,500 to $338,300 USD / year
Accenture is a global leader in professional services, helping organizations worldwide transform their operations, enhance their growth, and deliver sustainable outcomes across industries.…
Added 6 mins ago
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Health Industry - Payer Utilization Management Consulting Manager
Accenture
Saint Louis, MO
- $94,400 to $293,800 USD / year
Accenture is a global leader in professional services, helping organizations worldwide transform their operations, enhance their growth, and deliver sustainable outcomes across industries.…
Added 6 mins ago
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Sourcing & Procurement Management Consultant - NASPFY26
Accenture
Saint Louis, MO
- $70,350 to $205,800 USD / year
…in cost-out, strategic category management, and procurement…
Added 7 mins ago
TS
COMSEC Manager
Turion Space
Irvine, CA
- $160,000 to $180,000 USD / year
…software suite covering simulation, modeling, planning, and…
Added 7 mins ago
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Clinical & Financial Performance Manager
Accenture
Saint Louis, MO
- $94,400 to $293,800 USD / year
Accenture is a global leader in professional services, helping organizations worldwide transform their operations, enhance their growth, and deliver sustainable outcomes across industries.…
Added 7 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Jefferson City, MO
…is ready to take on the challenge of supporting HR business operations by providing optimal and scalable technology…
Added 7 mins ago
Manager - SAP MDG & Master Data
Deloitte
Saint Louis, MO
Professionals in the practice work with leading organizations across industries to modernize operations, improve process performance, and unlock value through cloud, automation, analytics,…
Added 7 mins ago
Manager - SAP MDG & Master Data
Deloitte
Kansas City, MO
Professionals in the practice work with leading organizations across industries to modernize operations, improve process performance, and unlock value through cloud, automation, analytics,…
Added 7 mins ago
Program Manager, Strategic Partnerships
RevolutionParts
Remote, United States
Lead cross-functional initiatives involving Product, Engineering, Marketing, Operations, Support, and other internal teams in order to mobilize teams that do not report to this role around…
Added 8 mins ago
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Data and AI Engineer (Mid-Level)
Shannon & Wilson, Inc
Seattle, WA
- $110,000 to $145,000 USD / year
Added 9 mins ago
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Application Support Engineer
Absolute Business Solutions Corp
Bethesda, MD
- $110,000 to $225,000 USD / year
…software development, systems engineering, cybersecurity, platform operations, and mission integration to sustain current operations while delivering the next generation of DTP…
Added 9 mins ago
Director of Vehicle G&C - New Glenn
Blue Origin LLC
Kent, WA
This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth…
Added 9 mins ago
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Customer Service CCaaS & AI Technology Lead
Accenture
Saint Louis, MO
- $73,800 to $220,400 USD / year
…CCaaS platforms to enhance customer experience, streamline operations, and achieve business goals. Stay updated on industry trends to ensure the use of best…
Added 9 mins ago
Director, Solutions Data Centers
Cushman & Wakefield
Jefferson City, MO
+ Partner with Sales, Operations, HR, Talent Acquisition, Procurement, Finance, EHS, Sustainability, Legal, and Technology to assemble one integrated solution rather than a collection of…

The Hertz Corporation

Technical Program Manager, Data & Analytics

Jefferson City, MO, United States

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Job details

Posting language: English

Original job description

Summary

A Day in the Life:

The Technical Program Manager, Data & Analytics will provide overall technical leadership for the support, maintenance and operations of our Data & Analytic and MFT(Manage File Transfer) platforms and applications. The ideal candidate is a production support specialist that has extensive experience managing outsourced service providers to enable incident management, troubleshooting, bug fixing, patching, monitoring and alerting. Partners closely with Engineering and Application Development leaders for effective hand-over during the development and deployment lifecycle, as well as partnering with other leaders within Technology to ensure smooth resolution of incidents. Responsible for end-to-end production support across data platforms, business intelligence and analytic applications.

What you will do:

+ Provide technical support for Data Platforms, BI Platforms, Analytics and MFT Applications

+ Incident Management - minimize service disruption by driving timely resolution of incidents

+ Problem Management - ensure a proactive stance to post-incident review and follow-up

+ Change Management - expedite change requests to ensure service availability

+ Serve as central intake coordinator across multiple concurrent workstreams - triage, assign, track, and ensure formal handoff to production support

+ Coordinate large-scale migration efforts including planning, go-live execution, vendor communications, and maintenance of team documentation and runbooks

+ Lead troubleshooting, bug fixing, patching and implementation of minor enhancements

+ Develop and implement appropriate monitoring and alerting capabilities across platforms

+ Lead and manage multiple outsourced service providers to deliver on Production Support goals and objectives across the Data & Analytics portfolio

+ Manage vendors to take appropriate measures for controlling cost, reducing potential risks related to vendors, ensuring excellent service deliverability and deriving value from vendors in the long-run

+ Arrange, assign, adjust and monitor shifts to have apt coverage

+ Collaborate with Engineering and Application Development teams on production support hand-overs

+ Coordinate with teams across Product & Technology including platform engineering, service incident management, security and engineering

+ Report promptly to management and business partners regarding critical outages until resolution

+ Communicate effectively with different levels of leadership within the organization

+ Write and review high-quality technical documentation, including run-books

+ Provide regular status reports to management on application status and other service metrics

+ Develop reporting to analyze and optimize production support effort, costs and productivity

+ Support audit process in user management, access management, and security related activities

+ Ensure all processes and procedures follow organization standards

+ Monitor project risks proactively identify potential bottlenecks and trigger early intervention protocols before critical impacts occur.

+ Encourage and maintain a "best practice sharing culture", always striving to find ways to improve service and deliver value to the business

+ Develop innovative, cost-saving process improvements to manage production support across the portfolio

What We're Looking For:

+ Minimum 10 years of experience leading teams in data engineering, application development or production support

+ At least 5 years of experience as production support specialist

+ At least 4 years of experience using Agile Methodology preferred

+ PMP or Scrum Master certification preferred; experience with Jira, enterprise change management (CAB), and AI-assisted productivity tools a plus

+ Minimum 5 years of experience with Data/BI/Analytic platforms such as Databricks, Kafka, , MFT(Manage File Transfer), Sterling, Tableau, Cognos or similar data & analytic platforms

+ Advanced working knowledge of data engineering, data warehousing, business intelligence, AWS preferred

+ Bachelor's degree in Engineering, Computer Science or a related field preferred

+ Ability to manage remote distributed teams with 24/7 onshore/offshore team coverage

+ Excellent communication (verbal and written) skills and ability to effectively collaborate with both business and technical teams

+ Problem solving skills, project management skills, attention to detail, and exceptional organizational skills

+ Ability to deal with ambiguity and competing objectives in a fast-paced environment

+ Flexibility in scheduling which may include nights, weekends and holidays

The starting salary is$135,000 with annual bonus and profit-sharing eligibility. The actual salary will be determined based on years of relevant work experience

What You'll Get:

+ Paid Time Off

+ Medical, Dental & Vision plan options

+ Retirement programs, including 401(k) employer matching

+ Paid Parental Leave & Adoption Assistance

+ Employee Assistance Program for employees & family

+ Educational Reimbursement & Discounts

+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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More about this job

Skills

Data analysis
Business intelligence
Technical support
Google Analytics
Change management
Documentation
Troubleshooting
Leadership
Control production
Data engineering
Agile
PMP
Scrum
Jira
Databricks
Apache Kafka
Tableau
IBM Cognos
Data warehousing
AWS
Computer science
Communication skills
Problem solving
Project management
Attention to detail
Organizational skills
Scheduling

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