Host/Hostess

Position: Host/Hostess

Department:

Food and Beverage

Primary Responsibilities:

• Provide support to Management staff in the daily operations
• Uphold Service Standards while working with a highly motivated and guest-service focused team.
• Organizational Skills a must
• Anticipate guests needs and respond accordingly
• Communicate well with guests and staff
• Keep numbers of staff accurate and fair Secondary

Responsibilities:

• Time Management Skills
• Help with day to day operations
• Adjust to changes being made throughout day

Normal Working Hours:

• Shifts Differ Depending on Location. Shifts can include breakfast, lunch, and dinner.

In order to be successful in this position, the ideal candidate must meet the following criteria

• Natural Ability to Anticipate Guest Needs
• A sincere desire to please, genuinely friendly
• Smile
• Intelligence
• High Energy
• Pride
• Ability to Change and Progress
• Appreciation for Traditional Values
• Trustworthiness

Educational Requirements:

• High School Diploma or G.E.D preferred Communication Skills

Requirements:

• Ability to communicate well with guests and staff

Technical Requirements:

• Computer skills
• Operate Arts (Reservation System)

Required Supervision:

• Reports to Manager and Assistant Managers

The selected candidate must be able to uphold the Greenbrier's Vision as well as demonstrate the 12 Greenbrier values of Safety, Honesty, Excellence, Respect, Empowerment, Pride, Teamwork, Loyalty, Commitment, Cleanliness, Responsibility and Fairness.

*Requirements are subject to change