Foundry Locker Room Attendant

About the Role:

The Locker Room Attendant is responsible for maintaining a clean, organized, and welcoming environment throughout the fitness and thermal spa locker facilities. This role ensures guests receive exceptional service by providing locker room support, replenishing amenities, maintaining cleanliness standards, and creating a comfortable, luxury experience that enhances each guest's wellness journey.

What You’ll Do:

• Greet guests warmly and assist with locker room orientation and amenities.
• Provide attentive, professional service while anticipating guest needs.
• Assist guests with lockers, robes, towels, hydration stations, and facility questions.
• Maintain a welcoming, safe, and relaxing atmosphere throughout the locker rooms and wellness areas.
• Respond promptly to guest requests and concerns, escalating issues when necessary.
• Maintain cleanliness and presentation standards in locker rooms, restrooms, showers, vanity areas, relaxation spaces, and fitness support areas.
• Routinely inspect facilities and address cleanliness needs throughout the day.
• Restock towels, robes, toiletries, disposable amenities, and guest supplies.
• Remove used linens and coordinate laundering procedures according to department standards.
• Ensure all surfaces, fixtures, and amenities meet sanitation and appearance standards.
• Monitor locker availability and assist with lost-and-found procedures.
• Follow all thermal spa, fitness, and facility safety procedures.
• Maintain sanitation standards in accordance with health and safety regulations.
• Identify and report hazards, equipment concerns, or guest incidents promptly.
• Assist with emergency procedures as directed by management.
• Communicate effectively with Attendants, Receptionists, Fitness Staff, and Management.
• Assist with opening and closing duties.
• Support special events, wellness programs, and peak operational periods.
• Participate in ongoing training and service excellence initiatives.
• All other duties as assigned

What You Bring:

• 1+ year of experience in hospitality, wellness, spa or housekeeping (luxury or boutique preferred).
• A quiet confidence, service-first mindset, and a deep respect for privacy and guest comfort.
• Strong time management and an ability to move with both urgency and grace.
• Willing to work a flexible schedule including weekends, evenings, and holidays.
• Physical ability to lift, bend, and stand for extended periods, and handle laundry duties.

Bonus Points If You:

• Love creating serene, elevated environments that feel welcoming and high-end.
• Are familiar with hospitality, thermal spa or fitness settings.
• Strong attention to detail and cleanliness.

Physical Requirements

• Regularly required to talk, hear, and communicate effectively.
• Frequently required to stand, walk, reach, and lift.
• Must regularly lift/move up to 10 lbs. and occasionally up to 50 lbs.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.