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Senior Manager, Sales Operations, Data, Analytics, and Forecasting
Salomon
Ogden, UT
…responsibly committed towards the outdoor through its sustainability program. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for…
Added just now
LR
Case Manager-Day Habilitation
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- $25.42 USD / hour
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General Manager
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…excellence and financial performance. Reporting to the District Manager, you’ll help create safe, welcoming dining environments that students and school communities love. This position will…
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FSQA Manager
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Ability to lead, mentor, and train other employees
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Principal Sourcing Project Manager
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BS
Area Director
Boone Supported Living LLC
Columbia, MO
- $70,000 to $75,000 USD / year
At least five years of management experience at the Professional Manager, QDDP, Program Director, Area Director, or comparable level.
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Community Living LPN Lead - nights
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Southfield, MI
The Community Living LPN Lead works closely with the Community Living Manager, nursing team members, caregivers, and other interdisciplinary team members to address care concerns, support…
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Community Living LPN Lead - nights
PACE Southeast Michigan
Southfield, MI
The Community Living LPN Lead works closely with the Community Living Manager, nursing team members, caregivers, and other interdisciplinary team members to address care concerns, support…
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Community Living LPN Lead - nights
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Southfield, MI
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Sr. Case Manager, Reimbursement
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Must possess a strong critical thinking skillset along with the ability to multi-task
Added 2 mins ago
MT
Superintendent, Facilities
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United States
- From $115,252 USD / year
All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.
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Assistant Nurse Manager NICU
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Revenue Operations Lead
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…is a vital engine powering those goals. The Sales Operations Manager - Americas is a high-visibility, strategic individual contributor role within our Worldwide Go-to-Market (GTM) Strategy…
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Senior Technical Program Manager
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We are seeking a Principal Technical Program Manager to lead a portfolio of technically complex new product development programs. You will set the operating rhythm for how programs move…
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Sr. Field Marketing Manager
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Remote, United States
An experienced Sr. Field Marketing Manager with a strong background in B2B cybersecurity and MSP/Channel ecosystems. In this role, you will plan, execute, and optimize regional field…
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Senior Product Manager - Account Security
Uber
Sunnyvale, CA · San Francisco, CA
- $190,000 to $211,000 USD / year
Lead cross-functional prioritization, dependency negotiation, staged launches, experiments, and post-launch iteration.
Added 3 mins ago
Care Partner
SSM-SLUH, Inc
United States
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Added 3 mins ago
LT
Adolescent Residential Services Program Manager
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- $50,000 to $55,000 USD / year
The Program Manager will supervise and ensure a safe environment and work with the Clinical Team Leader to establish a positive treatment program. Oversee the implementation and maintenance…
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Studio Coordinator - Mount Pleasant
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…alignment with our Core Values, you work alongside the Studio Manager to deliver results and sustained growth towards all current company and studio-level goals. In the SC role, you will…
Added 3 mins ago
Studio Coordinator - The Gulch
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…alignment with our Core Values, you work alongside the Studio Manager to deliver results and sustained growth towards all current company and studio-level goals. In the SC role, you will…
Added 3 mins ago
Senior Mainframe Systems Programmer
ewminds consulting Services
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This is not limited to a hands-on technician role. The hiring team is also looking for candidates who can operate at a senior architect, technical lead, manager, or platform-planning level.
Added 3 mins ago
WG
Warehouse Operations Manager
Wurth Group of North America Inc.
Charlotte, NC
- $80,000 USD / year
Würth Wood Group is seeking a motivated and experienced Warehouse Operations Manager to lead our distribution operation at our branch in Charlotte, NC.
Added 3 mins ago
PL
Restorative Nurse Manager- LPN
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- $83,028 to $124,440 USD / year
CPR Certification Required - Accredited by American Heart Association
Added 3 mins ago
Vice President, Client Service Director
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Store Manager
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As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and…

The Descartes

Implementation Engineer

United States

Salary range: $65,000 USD.

Apply on jobs.descartes.com About employer

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Job details

Pay: Salary range: $65,000 USD.
Posting language: English
Posted: Nov 10, 2026

Original job description

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team. The Implementation Engineer will lead customers through the technical onboarding and configuration of Descartes’ logistics platforms, ensuring a smooth transition from purchase to go-live. You’ll translate customer requirements into system setups, troubleshoot issues, validate integrations, and ensure users are fully prepared to operate within the platform.

This role is ideal for a candidate with experience in logistics software implementation or brokerage processes, bringing both technical insight and operational understanding to ensure customers onboard with confidence and efficiency.

Key Responsibilities:

Customer Onboarding and Solution Deployment
Configure platform settings, workflows, and rules to align with customers’ operational needs
Guide customers through data setup, connectivity testing, and validation processes.
Ensure customers reach key go-live milestones on time and with minimal friction.

Technical Guidance and Troubleshooting

Provide detailed guidance on integration options (API, EDI, and TMS connectivity), data mapping, and system compatibility.
Identify, diagnose, and resolve onboarding-stage technical issues.
Collaborate with product and support teams when escalations are required.

Customer Education and Readiness

Deliver training sessions and feature explanations to ensure confident adoption.
Develop implementation documentation, checklists, and best-practice guides that scale across customers.
Ensure customers understand operational workflows, performance expectations, and recommended configurations.

Project Coordination and Cross-Team Collaboration

Partner with Sales, Product, Support, and Technical Account Manager teams to ensure smooth handoff and customer continuity.
Communicate customer requirements, recurring onboarding themes, and enhancement ideas to internal teams.
Maintain accurate documentation of onboarding activities, timelines, risks, and progress.

Quality, Consistency, and Process Improvement

Contribute to the refinement of onboarding processes and reusable configuration templates.
Recommend ways to shorten time-to-value during implementation.
Identify patterns and propose scalable solutions that enhance the onboarding experience for SMB customers.

Who We’re Looking For

Problem Solvers: You enjoy digging into technical details, understanding how systems connect, and figuring out what’s not working.
Self-Starters: You manage your workload proactively and stay organized across multiple concurrent onboarding projects.
Clear Communicators: You can explain technical concepts in a way that makes customers feel supported and confident.
Curious Learners: You’re eager to deepen your knowledge of logistics workflows, integrations, and SaaS best practices.
Coachable & Adaptable: You’re welcome feedback and are comfortable adjusting to new tools and processes.
Ownership-Driven: You take responsibility for guiding customers to a successful go-live and don’t settle for incomplete outcomes.
Innovators: You're excited to use automation and AI tools to improve implementation efficiency and consistency.

Why You’ll Love Working Here

Work remotely from anywhere in North America with flexibility and autonomy.
Play a key role in helping logistics organizations adopt tools that make their operations more efficient and resilient.
Collaborate with a value-driven team focused on innovation, quality, and service.
Grow your technical and industry skill set with mentorship, internal training, and cross-team exposure.

Salary range: $65,000 USD. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation.

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish). Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.

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Jobs in the United States