Director of Performance Analytics and Reporting

Organization Description:

The Contingent is a 501(c)(3) venture nonprofit that launches, scales, and supports initiatives designed to mobilize communities and empower leaders to create lasting social change. We believe communities already possess the relationships, assets, and leadership needed to solve complex challenges. Our role is to build the systems, partnerships, and innovations that help those solutions take root and grow.

Since our founding, we have worked alongside community leaders, people with lived experience, public agencies, businesses, faith communities, and nonprofit partners to strengthen support systems for children and families. We are committed to listening deeply, challenging assumptions, and designing solutions that are informed by the experiences and needs of the communities we serve.

Through initiatives such as Every Child and The Script, The Contingent mobilizes community members to take meaningful action on behalf of children and families, whether through fostering, volunteering, mentoring, advocacy, or community support. We combine innovation, partnership, and data-informed decision-making to build stronger communities and create opportunities for every child to thrive.

We ask hard questions. We embrace innovation. We build unlikely partnerships. And we work together to transform systems and communities for the common good.

To learn more about The Contingent and our initiatives, visit The Contingent.

Opportunity Summary:

The Director, Performance Analytics & Reporting leads the strategy, governance, and delivery of data analytics, performance measurement, and program evaluation across Every Child and Fosterway products and programs. This role builds scalable systems that connect organizational goals, theories of change, and program outcomes to meaningful metrics, reporting, and continuous improvement.

The Director oversees data governance, reporting frameworks, evaluation practices, and analytics products to ensure data is accurate, actionable, and consistently defined across jurisdictions and contracts. Working across product, program, and leadership teams, they translate complex data into practical insights that strengthen decision-making, demonstrate impact, and improve outcomes for children, families, and communities.

This role is ideal for a systems-oriented leader who enjoys creating structure, improving processes, and building reliable measurement systems that support accountability, learning, and continuous improvement.

Who You Are

You believe data is most valuable when it helps people make better decisions and create greater impact. You are a strategic, collaborative leader who can connect a Theory of Change to practical measurement, evaluation, and reporting processes.

You are curious, analytical, and solutions-oriented, with a strong commitment to accuracy and continuous improvement. You enjoy turning complex challenges into scalable systems, translating data into actionable insights, and helping teams understand not just what is happening, but what they should do next.

Most importantly, you are motivated by mission and passionate about using data, evaluation, and evidence to strengthen programs and improve outcomes for children, families, and communities.

Key Areas of Responsibility:

1. Measurement & Evaluation

• Translate Every Child/Fosterway theory of change and evaluation plans into practical measurement, data collection, analysis, and reporting systems.

2. Analytics & Reporting

• Lead the development of standardized reporting, dashboards, and performance metrics for internal leaders, funders, contracts, and state partners.

3. Data Governance & Quality

• Oversee metric definitions, data standards, documentation, quality assurance processes, and reporting governance to ensure accurate and consistent data.

4. Data Products & Visualization

• Guide the delivery of dashboards, visual reporting, and analytical products that support user needs, decision-making, and organizational learning.

5. Evaluation, Contract & Grant Reporting

• Ensure timely and accurate evaluation, outcome, grant, and contract reporting while translating findings into actionable recommendations.

6. Team Leadership & Cross-Functional Collaboration

• Lead and develop analytics and evaluation staff while coordinating priorities, quality, and delivery across program, product, finance, technology, and research teams.

This role may include a degree of variability in responsibilities and duties as deemed by their supervisor. The Contingent employees should be prepared for a dynamic work environment.

Education and Experience:

Minimum Requirements

• Bachelor's degree in Data Analytics, Public Policy, Program Evaluation, Social Sciences, Information Systems, Applied Research, Statistics, Business Analytics, or a closely related field.

Preferred Qualifications

• Master's degree or other graduate-level education in a related field.

• Advanced professional training or certifications in analytics, evaluation, performance measurement, business intelligence, data systems, or related disciplines.

Experience

• 7-10 years of progressively responsible experience leading data analytics, performance measurement, program evaluation, business intelligence, product analytics, or related functions that informed strategic decision-making and organizational performance.

• Demonstrated success developing measurement frameworks that translate theories of change, logic models, or strategic priorities into actionable metrics, reporting, and performance insights.

• Experience building and scaling analytics, dashboarding, and reporting systems that improved visibility into performance, supported accountability, and enabled data-informed decision-making across multiple programs, products, or jurisdictions.

• Proven ability to establish data governance practices, metric definitions, quality standards, and documentation that increased consistency, reliability, and trust in organizational data.

• Experience leading evaluation and outcome measurement efforts that generated actionable findings and drove program, product, or operational improvements.

• Track record of delivering complex reporting, analytics, and evaluation projects on schedule while balancing competing priorities, stakeholder needs, and quality standards.

• Experience partnering with executives, program leaders, product teams, and technical staff to align measurement strategies with organizational goals and business requirements.

• Demonstrated success identifying reporting risks, strengthening data quality, and improving processes to reduce inefficiencies, rework, and inconsistent results.

• Experience working in a multi-program, multi-product, or multi-jurisdiction environment where standardized measurement and reporting were essential to demonstrating impact and performance.

• 2-4 years of experience managing or leading professional, technical, analytics, or evaluation staff preferred.

Knowledge, Skills, and Abilities:

• Advanced knowledge of performance measurement, program evaluation, outcome reporting, and continuous improvement methodologies.

• Strong understanding of data governance, data quality management, reporting standards, and quality assurance practices.

• Working knowledge of analytics, reporting, and business intelligence tools such as Power BI, Excel, SQL, Python, or comparable platforms.

• Ability to develop and implement measurement frameworks that align theories of change, strategic priorities, and program outcomes with meaningful metrics and reporting.

• Ability to design, manage, and continuously improve dashboards, reporting systems, and analytical products.

• Ability to synthesize complex quantitative and qualitative information into actionable insights, recommendations, and decision-support tools.

• Ability to lead and oversee technical and analytical work, including project scoping, prioritization, resource planning, and problem-solving.

• Strong analytical thinking, critical reasoning, project management, and organizational skills.

• Ability to identify reporting risks, data quality concerns, process gaps, and opportunities for improvement.

• Proficiency with Microsoft Office applications and familiarity with collaboration, project management, and CRM platforms, including Microsoft Teams, SharePoint, Asana, Microsoft Dynamics 365, or similar systems.

• Experience supporting teams of entry-level professionals and coaching rising leaders in their development.

Personal Qualifications:

• Commitment to the mission and values of The Contingent, including Every Child and The Script.

• Passion for improving outcomes for vulnerable children, youth, families, and the public servants who support them.

• Commitment to advancing equity and increasing the diversity of leadership in the communities we serve.

• Demonstrated cultural intelligence and ability to build authentic relationships across diverse cultural, ethnic, socioeconomic, and professional backgrounds.

• Ability to articulate and champion the value of diverse community stakeholders, including faith communities, businesses, government agencies, nonprofits, and civic organizations, working together to support children and families.

• Systems-oriented and strategic thinker who enjoys transforming complexity into clarity and action.

• Naturally curious with a growth mindset and a commitment to continuous learning and improvement.

• Self-motivated and proactive leader who takes initiative and drives results.

• Collaborative and relationship-centered leader who builds trust through integrity, transparency, and accountability.

• Adaptable and resilient, with the ability to navigate ambiguity, changing priorities, and organizational growth.

• Demonstrates sound judgment, emotional intelligence, and openness to constructive feedback.

• Committed to operational excellence, innovation, and building high-performing teams and systems.

• Strong attention to detail while maintaining focus on broader organizational goals and mission impact.

Benefits:

• Comprehensive benefits including premium medical, vision, and dental insurance (Covered 100% for employees and partially (80%) for spouse and/or dependents)

• 19 paid holidays, with additional vacation, sick, bereavement and parental leave

• 401(k) with a 5% (annual salary) match

Employment Terms, Accountability, and Compensation:

• Full Time (40hrs) exempt annual salary offered at a range of $115,000 - $120,000 (estimated total compensation 125,000 – 130,000) doe.

• Starting placement will not exceed this starting pay range and is based on qualifications, experience, and internal equity.

• This is a hybrid position in Portland, Oregon

• This position will be expected to work within The Contingent’s Hybrid Work Policy (2-3 days in the office, 2-3 days from home)

• Daily schedule and office days will result from collaboration between the employee and their supervisor.

• We have team members located in multiple time zones. To facilitate collaboration across teams, core hours for this position are 9-2 pm PST

• Legally eligible to work in the United States

To apply, please visit https://thecontingent.org/careers/

Screening of applicant materials will begin immediately, and applications will be accepted until the position is filled.

**"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At The Contingent we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles."

All employment at The Contingent is “at will” and may be terminated by either the employee or the employer at any time for any reason, with or without cause, with or without prior notice or warning. Equal employment opportunities and having a diverse staff are fundamental principles of The Contingent. Upon hire, the employee agrees to undergo a 90-day probationary period, which provides additional structure, scheduled check-in meetings, and opportunities to receive and give feedback to and from the employer.

Equal Opportunity Employer