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THE COMMUNITY GROUP

Operations Manager

Lawrence, MA, United States

$50,000 to $60,000 USD / year

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Job details

Pay: $50,000 to $60,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

The Operations Manager for Early Learning provides the day to day management of the operational elements for the early learning program. This role is a full-time, exempt (salaried) position.

Responsibilities (include but not limited to):

• Adheres to operational procedures to assure quality of service.

• Create and/or maintain systems to track and execute upon EEC licensing requirements across designated program site(s).

• Conduct site observations daily to ensure compliance and develop efficient systems for maintaining EEC and company compliance.

• Work to ensure full enrollment and work with the program support team (at the Business Office) with recruitment efforts for each program managed.

• Complete enrollment of children, support families with completion of necessary file documentation, provide educators with accurate information regarding children.

• Maintain the Early Learning Ventures database for children files.

• Create and maintain physical child and staff files.

• Maintain a system for tracking of expired documents for child and staff files.

• Maintain child allergy lists.

• Ensure that proper medication forms are completed by parents, medical professionals.

• Ensure that educators have completed and updated medications and forms in their classrooms.

• Sustain positive collaborations with Program Managers/Directors, other Operations Managers, Office Managers and personnel at the Business Office.

• Ensure completion of all required reporting, billing, and record keeping for assigned early learning program(s), including staff and child files, allergy lists, food counts.

• Greet visitors, handle phone calls, manage mailings, organize files, and maintain supplies.

• Support with maintaining inventory and order office supplies, food for children, and program materials.

• Enter monthly child attendance into a database.

• Maintain transportation schedules for children.

• Complete weekly meal orders for children to the community partner.

• File documents.

• Complete a yearly immunization survey.

• Collaborate with the Center Team (Program Manager, Office Managers, Parent Liaison) regarding center activities and collaborative tasks (licensing, family events, company wide events or tasks).

• All other duties as assigned by your supervisor.

Qualifications

• Department of Early Education and Care Director I or II certified.

• Knowledge of EEC regulations and licensing requirements.

• Bachelor’s degree or 3-5 years of relevant work experience preferred.

• Experience working with children.

• Experience collaborating with and/or managing other adults, both directly and indirectly.

• Exceptional organizational skills and ability to manage time effectively.

• Ability to prioritize and take initiative.

• Ability to communicate effectively orally and in writing.

• Strong information technology skills and demonstrated expertise in a variety of word processing, desktop publishing, graphics, spreadsheet, and database software. These may include but are not limited to: Microsoft Office (Word, Excel, Outlook) Google Drive, Google Suite programs, Adobe and others.

• An eagerness to learn new skills and take on new projects.

Requirements

• Must possess the qualifications required for their positions in accordance with EEC regulations.

• Must complete a Background Records Check and Fingerprint Scan in accordance with regulations set forth by the Department of Early Education and Care prior to employment.

• Evidence of physical examination within one year prior to employment.

• Evidence of immunizations against Measles, Mumps and Rubella; and

• Maintain current infant/child CPR and First Aid Certification.

The Community Group participates in the E-Verify program to determine the immigration and work-eligibility status of prospective employees. Please refer to the Notice of E-Verify Participation and the Right to Work documents for more information.

The Community Group is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

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More about this job

Skills

Regulatory compliance
Microsoft Office
Documentation
Reporting
Record keeping
File documents
Organizational skills
Manage time
Computer technology
Desktop publishing
Microsoft Word
Microsoft Excel
Microsoft Outlook
Google Drive
CPR
First Aid

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