Case Manager

Job description:

About the Role The Classic at Hillcrest Greens is looking for a compassionate, organized Case Manager to join our team. In this role, you’ll be the connection point between our residents, their families, physicians, hospice providers, and our care team, making sure every resident gets coordinated, person-centered care. If you’re an LPN, Nurse Tech, or other related healthcare degree ready to grow into a leadership-track role, we’d love to meet you. What You’ll Do

• Coordinate hospice services and doctor appointments for residents
• Serve as the main point of contact for family communication and updates
• Work with hospital social workers on resident transitions and discharges
• Coordinate resident move-ins (logistics and onboarding; assessments are handled separately)
• Help develop and update individualized care plans
• Collect and maintain resident data and documentation
• Support service management and participate in Resident Assistant caseload updates led by the Director of Nursing
• Manage medication cycle fills and proper medication destruction
• Take the staffing on-call phone one weekend per month
• Provide backup support as a Resident Assistant on the floor when needed

Qualifications

• Relevant experience in case management, patient service, social services, or a related field; nursing or social work background is valuable
• Current LPN license, Nurse Tech, or other related 2- or 4- year healthcare degree
• Experience in assisted living, CBRF, or long-term care preferred
• Comfort with Microsoft Office and EMR/EHR systems
• Strong communication skills with residents, families, and medical providers
• Organized, detail-oriented, and comfortable managing multiple priorities
• Dementia care training required (or willingness to complete)
• Medication Administration certification required (or willingness to complete)

Benefits

• Health and dental insurance (company pays 70% of monthly premium)
• 401(k) with company match
• Employer-paid life insurance and long-term disability
• Short-term disability
• Complimentary meal
• Generous paid time off (PTO)
• Health Savings Account (HSA)
• Wellness program
• Scholarship opportunities

Schedule: Monday–Friday, 1 week a month on-call rotation