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Added 1 hour ago
Senior Business Analyst
Intuitive Research and Technology Corporation
Huntsville, AL
We are seeking a Senior Business Analyst with experience in government financial management processes, government financial and accounting systems, acquisition and budgeting processes, and…
Added 3 hours ago
FC
HR Enterprise Strategic Initiative Program Manager
Fairfax County
Fairfax, VA
- $52.62 to $92.09 USD / hour
Graduation from an accredited four-year college or university with a bachelor's degree in human resource management, public administration, or a related field; plus, six years of…
Added 4 hours ago
Senior Director Analyst - Services GTM and AI Transformation
Gartner
Remote, United States
Gartner Analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. As a Senior Director in…
Added 6 hours ago
Integrity & Compliance Analyst / The Adecco Group / Remote US
The Adecco Group
FL
The Integrity & Compliance Analyst plays a critical role in advancing the Adecco Group's North America Integrity & Compliance program as it transforms from a traditional compliance function…
Added 6 hours ago
Early Careers Program Management Senior Analyst
Citigroup
Tampa, FL
The Program Manager is responsible for the full end-to-end management of Analyst and Associate experiences including overseeing the following processes for Banking:
Added 12 hours ago
Senior Adaptive Planning Analyst
The University of Central Florida Board of Trustees
Orlando, FL
UCF IT is seeking to hire a Senior Adaptive Planning Analyst. This position is a senior-level functional and technical resource responsible for the design, administration, enhancement, and…
Added 14 hours ago
SO
DOLA Budget & Policy Analyst III
State of Colorado
Denver, CO
- $6,972 to $9,063 USD / month
This position serves as a senior-level Budget and Policy Analyst for the Division of Housing (DOH), providing high-level fiscal, policy, legislative, and data analysis to support…
Added 16 hours ago
Early Careers Program Management Senior Analyst
Citibank, N.A.
United States
The Program Manager is responsible for the full end-to-end management of Analyst and Associate experiences including overseeing the following processes for Banking:
Added 16 hours ago
SP
Program Analyst
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Alexandria, VA
- $100,000 USD / year
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Added 17 hours ago
Sales Operations Business Manager
Mobile Communications America Inc
Fishers, IN · Spartanburg, SC · Charlotte, NC · Arlington, TX
Mobile Communications America, Inc. (MCA), a leader in wireless communications, data, and security solutions, is seeking a Sales Operations Business Manager to lead day-to-day sales…
Added 17 hours ago
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Senior Financial Analyst - 140622
UC San Diego/UC San Diego Health
San Diego, CA
- $81,600 to $147,800 USD / year
The Senior Finance Analyst is a pivotal figure within the financial management landscape of Birch Aquarium and Scripps Educational Alliances, driving the strategic and operational…
Added 17 hours ago
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Senior Healthcare Data Analyst
Zing Health Holdings Inc
IL
- $100,000 to $112,500 USD / year
Zing Health is seeking a Senior Healthcare Data Analyst to join the Enterprise Reporting & Analytics organization. This role is designed for an experienced analytical professional who…
Added 17 hours ago
Organizational Change Manager (Operations and Policy Analyst 3)
Department of Justice
United States
Leadership and Program Support: Serve as a senior advisor on organizational change and strategic initiatives. Represent the Project and Portfolio Management Office in leadership…
Added 19 hours ago
PI
Learning Effectiveness & Capability Impact, Director
Pfizer Inc
NY · IL · PA · FL · MA · CT
- $146,600 to $271,500 USD / year
The Learning Effectiveness & Impact Director is responsible for driving the measurement and impact agenda across the learning portfolio. This role acts as a primary effectiveness and impact…
Added 22 hours ago
RE Strategy & Portfolio Execution Analyst
Nokia
United States
Working in close partnership with Portfolio Leaders, Finance, Business Groups and Corporate Real Estate leadership, the role supports portfolio strategy, business case development,…
Added 1 day ago
Budget Analyst / Mission Resource Advisor
Trinzic
Colorado Springs, CO
KBR is seeking a Budget Analyst / Mission Resource Advisor to provide resource management support to HQ Combat Forces Command at Peterson Space Force Base, Colorado.
Added 1 day ago
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Senior Budget Analyst, 22 SOPS
United States Space Force Forces
Colorado Springs, CO
- $91,870 to $142,022 USD / year
Mission Delta 31, 22d Space Operations Squadron is seeking a high-performing, analytical Senior Budget Analyst to drive mission-critical financial programs and secure funding required to…
Added 1 day ago
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Management and Program Analyst
Veterans Benefits Administration
Salt Lake City, UT · Washington, DC · Indianapolis, IN · Philadelphia, PA · Saint Paul, MN
- $63,795 to $118,204 USD / year
Position Description/PD#: Management and Program Analyst; 39826A, 39825A, 39824A
Added 1 day ago
VH
Acquisition & Utilization Specialist
Veterans Health Administration
McClellan, CA
- $68,419 to $107,620 USD / year
Serves as the Medical Center Liaison and advisor on contract related services focusing on critical clinical and healthcare services, product acquisition and support services required by…
Added 1 day ago
VH
Program Analyst
Veterans Health Administration
Washington, DC · Location Negotiable After Selection
- $89,508 to $172,980 USD / year
Position Description/PD#: Program Analyst / PD17737A and PD17738AQualifications
Added 1 day ago
BP
Public Utilities Specialist (Business Analyst)
Bonneville Power Administration
Vancouver, WA
- $96,443 to $125,378 USD / year
Influencing Management and Priorities: Serve as a trusted advisor, creating compelling analyses and advocating for changes in strategic direction and priorities to ensure the organization…
Added 1 day ago
CF
Surveillance Analyst
Commodity Futures Trading Commission
Chicago, IL · Kansas City, KS · Washington, DC · New York, NY
- $152,377 to $272,407 USD / year
…Enforcement. The Branch is responsible for the development, management, and evaluation of the Commission's market surveillance…
Added 1 day ago
FL
Program Analyst
Federal Law Enforcement Training Centers
Glynco, GA
- $125,776 to $163,514 USD / year
Serving as a Program Analyst GS-0343-14 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission. This position is located in the Chief Financial…
Added 1 day ago
NP
Supervisory Management and Program Analyst
National Park Service
Yosemite National Park, CA
- $106,973 to $139,067 USD / year
This position manages vital administrative and business services within the Division of Administration in Yosemite National Park. Areas of responsibility include supervision, management,…
Added 1 day ago
UM
SUPERVISORY FINANCIAL MANAGEMENT ANALYST
U.S. Marine Corps
Arlington, VA
- $169,279 to $197,200 USD / year
You will serve as a principal advisor to senior managers and senior executives on financial management programs, plans, and policies. | You will develop, present, and defend budget…

The Cigna Group

Senior Strategy & Analytics Advisor, C&CE - Evernorth - Remote

Saint Louis, MO, United States

$112,800 to $188,000 USD / year

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Job details

Pay: $112,800 to $188,000 USD / year
Posting language: English

Original job description

Summary

POSITION SUMMARY

The Customer & Client Experience (C&CE) team is responsible for the servicing of Cigna customers across multiple lines of business, including US Employer, Pharmacy Benefit Management, Individual and Family Plans, and more. C&CE owns the delivery of exceptional customer experiences while operating Cigna's call centers effectively and efficiently for the business. The Senior Strategy & Analytics Advisor will be responsible for leading critical analytical work that supports C&CE strategic priorities.

This role is part of a Business Analyst team that provides direct support to the Workforce & Footprint Strategy team in the C&CE organization, including driving strategic improvements in customer experience and operating efficiency, as well as supporting improvements in the associate experience through better capabilities and tools. They will work closely with leadership and their teams to deeply understand the business problems at hand, develop analytical models/insights and build compelling business case presentations that positively influence go forward strategy.

Senior Advisors are expected to independently structure workstreams, solve problems, and seek additional opportunities across stakeholder domains. Senior Advisors can expect to lead impactful projects across domains or functions, perform hands-on analysis, present to executive (VP+) audiences, and help drive overall business strategy.

This role will be highly visible, and the individual will be a critical thought partner to leaders across C&CE.

This is a fully remote opportunity for candidates in select geographies. Candidates who reside within 50 miles of the following locations will be required to perform onsite 3 days per week: Bloomfield, CT; Chattanooga, TN; Denver, CO; Scottsdale, AZ; St Louis, MO.

Primary Functions

+ Shape C&CE strategy by developing business cases, evaluating options, and assessing costs and benefits to guide prioritization decisions

+ Leverage data to solve business problems by identifying data needs, pulling data from relevant sources, and performing analysis

+ Identify business opportunities using trend analysis and mining operational data for insights

+ Develop testing plans, monitor performance indicators, and be ready to quickly investigate and remediate emerging issues

+ Grow into a thought partner and executive storyteller by distilling work into crisp presentations that educate, inform, and inspire action

+ Employ a product management mindset to translate Operations needs into business requirements that can be delivered by Tech partners

Role Components:

+ Analytics - Evaluate business opportunities and make strategic recommendations. Identify an effective method, perform data analysis, and develop recommendations that account for benefits, costs, risks, and alternatives.

+ Strategy - Shape the future of C&CE through data-driven analysis and business acumen. Identify and assess truly transformational opportunities for change over the next 3-5 years.

+ Business Judgment - Develop and use frameworks to scope and address ambiguous problems. Understand where the leverage is and focus problem-solving efforts to uncover insights that drive action.

+ Data - Ground analysis in data as much as possible. Define needs, identify data sources, ensure data quality, and partner with data teams to complete analysis and forecasting future expectations. Coding experience in a relevant language (e.g. SQL or Python) is a core requirement.

+ Communications - Influence senior leaders across C&CE and our stakeholder teams. Distill complex analytical work into key insights, recommendations, and next steps. Grow as a persuasive storyteller and thought leader.

+ Teamwork - Partner extensively across Cigna. Work closely with Operations, Product, Tech, and Finance teams. Learn from supportive Analytics leaders and join an inclusive, empowering team where you can grow professionally and have fun!

Basic Qualifications

+ Bachelor's degree in Mathematics, Economics, Statistics, Engineering, Business, or related field preferred

+ Five years of relevant analytics or management consulting experience

+ Strong communication (oral and written), presentation, and facilitation skills

+ Ability to structure project / program plans and independently drive workstream forward

+ Ability to partner across organizations and roles to influence and deliver work

+ Proficiency in an analytics-focused coding language, e.g. SQL, Python, or R

+ Two years of building, managing, or using business models, e.g. optimization, predictive analysis and forecasting, or financial / credit modeling

Preferred Qualifications

+ MBA or other relevant advanced degree (e.g. MS in Analytics)

+ Eight or more years of relevant analytics or management consulting experience

+ Four or more years of end-to-end model design and ownership experience, e.g. optimization, predictive analysis and forecasting, or financial / credit modeling

+ Two or more years of healthcare experience

+ Two or more years of experience in Operations or Customer Experience

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 112,800 - 188,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here (https://jobs.thecignagroup.com/us/en/benefits) .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistan...

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