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Added 7 mins ago
Category Manager - Kitchen and Bath
Installation Made Easy
Remote, United States
To achieve these goals, the Category Manager analyzes category metrics, market trends, customer behavior, and competitor performance; develops coordinated promotional strategies with IME,…
Added 14 mins ago
Business Development Representative
The Hertz Corporation
Washington, DC
This position is designed as an entry point into Hertz Corporate Sales and offers a clear path for advancement into an Account Manager role.
Added 14 mins ago
U
Senior Systems Engineer, AM&D Services & Products
Uber
Washington, DC
- $171,000 to $190,000 USD / year
…Mobility and Delivery Safety team and reports to the Senior Manager, Systems Engineering, Autonomous Mobility & Delivery Autonomous Mobility &…
Added 14 mins ago
SAP Technology Architecture Senior Manager – S/4HANA Migration
PwC
Washington, DC
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 14 mins ago
M
Senior ALC Developer PART TIME
Maximus
Washington, DC
- Part-time
The Sr. ALC Programmer will provide program analysis, design and development support, maintain source code and modify and/or upgrade code, and conduct testing and debugging, as necessary.
Added 14 mins ago
Regional Integration Manager L3
Cherokee Federal
Washington, DC
Job Title: Regional Integration Manager Level 3
Added 14 mins ago
Program Manager (Business Analysis & Formulation) (Budget Analysis and Formulation Group Team Manager)
Federal Aviation Administration
Washington, DC
…of the National Airspace System (NAS). Responsibilities The Program Manager serves as a Team Manager within the Budget Analysis and Formulation Group (AJV-H6), overseeing a diverse and…
Added 14 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Washington, DC
Added 14 mins ago
Data Center Facility Operations Area Director
Meta
Washington, DC
Own org health as a measured outcome - Meta’s Pulse indicator, attrition, upward feedback, and manager effectiveness - and diagnose and resolve complex health issues spanning multiple teams…
Added 15 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Washington, DC
As a Manager, Technical Transformation on the Business Finance team, you will be responsible for leading the design, integration, and architectural governance of OneStream solutions that…
Added 15 mins ago
Sr Principal Legal Counsel - Direct Sourcing GOSC Legal
Medtronic
Washington, DC
Provide strategic legal advice and commercial transactional support within the Global Operations & Supply Chain (GOSC) Legal organization to a broad range of Medtronic business clients…
Added 15 mins ago
EG
Program Manager
Eliassen Group
Washington, DC
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 15 mins ago
Senior Manager, Acquisition Planning and Contract Compliance
Washington Metropolitan Area Transit Authority
Washington, DC
Establishes and maintains communications regarding program and project execution with senior management across all WMATA departments. Acts as the first level of escalation for program…
Added 15 mins ago
Senior Manager, Internal and External Reporting
Eliassen Group
Washington, DC
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 15 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Washington, DC
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 15 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Washington, DC
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 17 mins ago
Contracts Manager, Digital Infrastructure
Ares Operations LLC
Bellevue, WA
· Develop and execute strategic program plans for legal department initiatives
Added 21 mins ago
T
Lead Datacenter Cable Technician - Traveling
TEKsystems
Atlanta, GA
- $25 to $32 USD / hour
…performance-related communications and escalate to Project Manager if necessary.2. Coordinates with Project Manager/Project Lead to ensure productivity, job completion and compliance with…
Added 21 mins ago
T
Lead Datacenter Cable Technician - Traveling
TEKsystems
Dallas, TX
- $25 to $32 USD / hour
…performance-related communications and escalate to Project Manager if necessary.2. Coordinates with Project Manager/Project Lead to ensure productivity, job completion and compliance with…
Added 22 mins ago
TS
Plant Manager
The Scotts Miracle-Gro Company
Carrollton, KY
- $123,500 to $145,300 USD / year
We are looking for a Plant Manager to join our ScottsMiracle-Gro team in Carrollton, KY!
Added 22 mins ago
HR Manager - DC (Bowling Green)
Dollar General
Bowling Green, KY
The HR Manager is responsible for full service human resources management for both hourly and salaried employees, under the oversight of the Sr. Human Resources Manager for the facility.
Added 22 mins ago
Associate Provost for Faculty and Academic Excellence (Internal Search)
Western Kentucky University
Bowling Green, KY
…quality and effectiveness, and helps carry out the University's strategic priorities in partnership with the academic deans, academic program coordinators, department chairs, Academic…
Added 22 mins ago
AI
Business Development Manager - Industrial Machinery
ABB Inc.
Lexington, KY
- $100,500 to $160,800 USD / year
ABB is Hiring an OEM Business Development Manager for Industrial Machinery, remote in the United States. This role is responsible for driving new business development with OEMs in the…
Added 22 mins ago
AI
Senior Technical Business Developer - Sub-transmission Products
ABB Inc.
Lexington, KY
- $119,000 to $190,400 USD / year
Product Marketing Manager, Distribution Solutions, Grid Components
Added 23 mins ago
AI
Business Development Manager - Food and Beverage OEM
ABB Inc.
Lexington, KY
- $100,500 to $160,800 USD / year
ABB is Hiring an OEM Business Development Manager for Industrial Machinery, remote in the United States. This role is responsible for driving new business development with OEMs in the food…

Closed listing

The Cigna Group

Clinical Program Manager - Evernorth - Remote (Clinical Operations Support & Custom Services)

United States

$106,000 to $176,600 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $106,000 to $176,600 USD / year
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

The role provides strategic and day-to-day leadership across custom client support, specialty program implementation, operational governance, data quality, process optimization, and ongoing pharmacy benefit and clinical configuration activities.

Primary Responsibilities

Lead, coach, and develop clinical operations analysts and support resources.
Oversee Clinical Operations Support Services, Specialty, Analyst Support Services, and Custom Support Services activities.
Manage operational support for specialty programs, Pathwell, preventive programs, and other high-maintenance clinical initiatives.
Lead the development of new operational processes for products and projects, establish sustainable maintenance models, and transition ongoing ownership to the appropriate operational teams.
Partner with matrix stakeholders to gather requirements, assess operational impacts, and develop implementation approaches.
Drive continuous improvement by identifying and leveraging automation and AI solutions to enhance team efficiency, data quality, workflow optimization, and operational scalability.
Oversee and support Rx Configuration PBAB requests responsible for exception review, consultation, risk and feasibility assessment.
Ensure accurate and timely execution of custom client requests, utilization management setups, drug list maintenance, and operational support services.
Develop and maintain standard operating procedures, job aids, governance processes, and team documentation.
Manage issue resolution, escalations, risk identification, and corrective action plans.
Collaborate with technology, product, implementation, and operational partners to support new products, enhancements, and strategic initiatives.
Support audit readiness, quality reviews, compliance activities, and operational controls.
Monitor operational performance, service levels, capacity, and workload distribution.
Lead cross-functional projects and organizational initiatives.
Identify staffing, training, and development needs while building team capabilities and reducing key-person dependencies.
Foster a culture of collaboration, accountability, adaptability, innovation, and continuous improvement.

Required Qualifications

Pharmacy degree (BSPharm or PharmD) and an active pharmacist license in good standing.
Five or more years of healthcare, pharmacy benefit management, clinical operations, or related experience.
Relevant experience supporting custom client programs and solutions within pharmacy benefit management or clinical operations.
Strong understanding of existing high-level-of-effort products and the operational processes required to maintain them.
Two or more years of leadership or people-management experience.
Demonstrated ability to lead operational teams in a highly matrixed environment.
Strong project management, organizational, analytical, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and competing deadlines.
Ability to influence stakeholders across business, operational, and technical organizations.
Proficiency with Microsoft Office, including Excel and PowerPoint.

Preferred Qualifications

Experience in pharmacy benefit management, formulary management, utilization management, or clinical configuration.
Experience supporting specialty pharmacy programs and custom client implementations.
Knowledge of DCRS, CRS, FRS, Polaris, FIT, or related clinical configuration systems.
Experience working with offshore or geographically distributed teams.
Pharmacy, healthcare operations, or clinical program management background.

The Clinical Program Manager, Custom Implementation & Operations Support Services, leads Clinical Program Advisors and analysts supporting clinical program operations, custom client implementations, specialty programs, analyst services, and operational process improvements. This leader partners across clinical, implementation, product, technology, business, and Global Service Partners to translate requirements into accurate, timely, and sustainable operational solutions. The role provides strategic and day-to-day leadership across custom client support, specialty program implementation, operational governance, data quality, process optimization, and ongoing pharmacy benefit and clinical configuration activities.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 106,000 - 176,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

About employer

More about this job

Skills

Process improvement
Workflow
Documentation
Regulatory compliance
Adaptability
Leadership
Team leadership
Project management
Problem solving
Communication skills
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
CRS
Program management

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