Jobs in the United States

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Added 3 mins ago
Senior Manager - Procurement (Sites/Projects)
IONNA LLC
Raleigh-Durham, NC
…the procurement capability supporting a high volume of site development and construction projects. Working in close partnership with the Deployment and Projects team, this leader will…
Added 3 mins ago
G
Electrical Project Superintendent
GPAC
Grand Prairie, TX
- $140,000 to $180,000 USD / year
Partner with Project Managers to track labor projections, budgets, schedules and overall project performance.
Added 7 mins ago
Contact Center Travel Support Trainer
Switchfly
Remote, United States
…pricing, ticketing, exchanges and reissues, refunds, queue management, schedule changes, and irregular operations (IROPS). • Define, maintain, and apply Sabre proficiency benchmarks and…
Added 12 mins ago
TT
Supervisory Team Lead - Technical Recruiting
Tyler Technologies
Lakewood, CO
- $31,533 USD / year
Effectively lead a team of recruiters, including coaching, mentorship, performance management, and career development.
Added 12 mins ago
UO
Plastic Surgeon (Wound Care and Orthoplastics) - Professor
University of Colorado Denver
Aurora, CO
- $425,000 to $499,999 USD / year
Scope of responsibility will include practice management, operational efficiency, business development, and delivery of outstanding faculty, patient and referring provider service.
Added 12 mins ago
UO
Director, Pediatric Division, Barbara Davis Center for Diabetes
University of Colorado Denver
Aurora, CO
- $200,000 to $225,000 USD / year
The successful candidate will be a nationally recognized leader in pediatric diabetes care, research, and program development with a demonstrated commitment to advancing clinical…
Added 14 mins ago
Platform HR Manager- Greenville-Spartanburg International Airport (GSP) and Asheville Regional Airport (AVL)
Paradies Lagardere Default
Greer, SC
…Asheville Regional Airport (AVL). You will serve as a trusted partner to our Flagship General Managers and associates across both airport platforms, overseeing recruitment, onboarding,…
Added 16 mins ago
Assistant Store Manager
Carter's
Fort Worth, TX
Added 29 mins ago
DE
Coordinator, Career Center System
Detroit Employment Solutions Corporation
Detroit, MI
- $55,000 to $60,000 USD / year
Assists in the development and maintenance of relationships with partner organizations
Added 37 mins ago
Nevada State Director
All Voting is Local
Remote, United States
…Regional Director, the State Director is responsible for the development and implementation of a program that effectuates All Voting’s mission in Nevada. The State Director will focus on…
Added 41 mins ago
Sales Manager
Ulta Beauty, Inc.
Dallas, TX
Plan and execute in-store events that deliver an unrivaled guest experience, drive in-store and brand partner collaboration, and deliver on sales and payroll goals.
Added 41 mins ago
UB
Experience Manager
Ulta Beauty, Inc.
Turnersville, NJ
- $28.5 to $35 USD / hour
Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession…
Added 48 mins ago
Site Manager
Flagship
Ashburn, VA
Partner with human resources (HR), Loss Prevention, and district leadership on employee relations matters
Added 55 mins ago
LC
Trainer
Layne's Chicken Fingers
Leander, TX
- $15 to $17 USD / hour
Partner with local management teams to implement training plans and drive consistency
Added 57 mins ago
L
Engagement Manager (NYC)
LangChain
New York, NY
- $150,000 to $190,000 USD / year
…technology and the enterprise customers building on top of it. We partner with some of the world's most ambitious companies to help them move from pilot to production - designing solutions,…
Added 59 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
Technical writing to support change management program
Added 59 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
Technical writing to support change management program
Added 59 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
Technical writing to support change management program
Added 59 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
Technical writing to support change management program
Added 59 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
Technical writing to support change management program
Added 59 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
Technical writing to support change management program
Added 59 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Added 59 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Added 59 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Added 59 mins ago
Engineering Operation Technician
Amazon Data Services, Inc.
Wharton, TX
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

Closed listing

The Cigna Group

Clinical Program Manager - Evernorth - Remote (Clinical Operations Support & Custom Services)

United States

$106,000 to $176,600 USD / year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $106,000 to $176,600 USD / year
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

The role provides strategic and day-to-day leadership across custom client support, specialty program implementation, operational governance, data quality, process optimization, and ongoing pharmacy benefit and clinical configuration activities.

Primary Responsibilities

Lead, coach, and develop clinical operations analysts and support resources.
Oversee Clinical Operations Support Services, Specialty, Analyst Support Services, and Custom Support Services activities.
Manage operational support for specialty programs, Pathwell, preventive programs, and other high-maintenance clinical initiatives.
Lead the development of new operational processes for products and projects, establish sustainable maintenance models, and transition ongoing ownership to the appropriate operational teams.
Partner with matrix stakeholders to gather requirements, assess operational impacts, and develop implementation approaches.
Drive continuous improvement by identifying and leveraging automation and AI solutions to enhance team efficiency, data quality, workflow optimization, and operational scalability.
Oversee and support Rx Configuration PBAB requests responsible for exception review, consultation, risk and feasibility assessment.
Ensure accurate and timely execution of custom client requests, utilization management setups, drug list maintenance, and operational support services.
Develop and maintain standard operating procedures, job aids, governance processes, and team documentation.
Manage issue resolution, escalations, risk identification, and corrective action plans.
Collaborate with technology, product, implementation, and operational partners to support new products, enhancements, and strategic initiatives.
Support audit readiness, quality reviews, compliance activities, and operational controls.
Monitor operational performance, service levels, capacity, and workload distribution.
Lead cross-functional projects and organizational initiatives.
Identify staffing, training, and development needs while building team capabilities and reducing key-person dependencies.
Foster a culture of collaboration, accountability, adaptability, innovation, and continuous improvement.

Required Qualifications

Pharmacy degree (BSPharm or PharmD) and an active pharmacist license in good standing.
Five or more years of healthcare, pharmacy benefit management, clinical operations, or related experience.
Relevant experience supporting custom client programs and solutions within pharmacy benefit management or clinical operations.
Strong understanding of existing high-level-of-effort products and the operational processes required to maintain them.
Two or more years of leadership or people-management experience.
Demonstrated ability to lead operational teams in a highly matrixed environment.
Strong project management, organizational, analytical, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and competing deadlines.
Ability to influence stakeholders across business, operational, and technical organizations.
Proficiency with Microsoft Office, including Excel and PowerPoint.

Preferred Qualifications

Experience in pharmacy benefit management, formulary management, utilization management, or clinical configuration.
Experience supporting specialty pharmacy programs and custom client implementations.
Knowledge of DCRS, CRS, FRS, Polaris, FIT, or related clinical configuration systems.
Experience working with offshore or geographically distributed teams.
Pharmacy, healthcare operations, or clinical program management background.

The Clinical Program Manager, Custom Implementation & Operations Support Services, leads Clinical Program Advisors and analysts supporting clinical program operations, custom client implementations, specialty programs, analyst services, and operational process improvements. This leader partners across clinical, implementation, product, technology, business, and Global Service Partners to translate requirements into accurate, timely, and sustainable operational solutions. The role provides strategic and day-to-day leadership across custom client support, specialty program implementation, operational governance, data quality, process optimization, and ongoing pharmacy benefit and clinical configuration activities.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 106,000 - 176,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

About employer

More about this job

Skills

Process improvement
Workflow
Documentation
Regulatory compliance
Adaptability
Leadership
Team leadership
Project management
Problem solving
Communication skills
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
CRS
Program management

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