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Added 29 mins ago
Program Manager
ALLIANCE GLOBAL GROUP LLC
United States
Alliance Global Group is searching for an experienced and mission-focused Program Manager to lead contractor administrative support personnel in an off-site role supporting the Ashburn, VA…
Added 33 mins ago
Sales Trainee
Red Bull
Las Vegas, NV
Upon successful participation in the training program, the ST is eligible to interview for open Account Sales Manager (ASM) roles.
Added 46 mins ago
Salesforce Technical Manager
Deloitte US
Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Jersey City, NJ · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Tampa, FL
As a Salesforce Technical Manager, you will serve as a technical lead and subject matter expert in both platform and custom development capabilities – blending strategy, architecture, and…
Added 46 mins ago
Senior Manager, Client Excellence, Global Consulting Services
Deloitte US
Cincinnati, OH · Cleveland, OH · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Louisville, KY · Memphis, TN · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Salt Lake City, UT · St. Louis, MO · Tampa, FL · Tempe, AZ · Tulsa, OK · Wichita, KS
Typically 12+ years of relevant experience in client program management, communications, or PMO/reporting functions, ideally within a large, global, matrixed professional-services…
Added 47 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte US
Atlanta, GA · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Fort Worth, TX · Fresno, CA · Hartford, CT · Honolulu, HI · Houston, TX · Huntsville, AL · Jericho, NY · Jersey City, NJ · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Morristown, NJ · NY · Philadelphia, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rosslyn, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · Stamford, CT · Washington, DC · Westlake, TX
…controllers, and finance teams define and execute their finance and global business services agendas and strategies. You will work with leading-class teams and solutions, helping clients…
Added 47 mins ago
Working Capital Fund, Finance Consultant
Deloitte US
Rosslyn, VA
…controllers, and finance teams define and execute their finance and global business services agendas and…
Added 47 mins ago
Service Now Delivery Manager
Deloitte US
Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Indianapolis, IN · Kansas City, MO · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
As a ServiceNow Delivery Manager on Enterprise Operations as a Service team, you will be responsible for:
Added 52 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Concord, NH
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 58 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
LANCASTER, PA
- Part-time
Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.
Added 1 hour ago
Salesforce Technical Manager
Deloitte
Las Vegas, NV
As a Salesforce Technical Manager, you will serve as a technical lead and subject matter expert in both platform and custom development capabilities - blending strategy, architecture, and…
Added 1 hour ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Carson City, NV
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 1 hour ago
Senior Electrical Engineer 1 - Nuclear
Sargent & Lundy
UNAVAILABLE, OH
Assist the S&L project manager to ensure projects are completed satisfactorily, on time, and within budget,
Added 1 hour ago
Senior Instrumentation & Controls Engineer 1 - Nuclear
Sargent & Lundy
Perry, OH
Assist the project manager/director to ensure projects are completed satisfactorily, on time, and within budget
Added 1 hour ago
Senior Electrical Engineer 1 - Nuclear
Sargent & Lundy
Perry, OH
Assist the S&L project manager to ensure projects are completed satisfactorily, on time, and within budget,
Added 1 hour ago
Senior Electrical Engineer 1 - Nuclear
Sargent & Lundy
Chicago, IL
Assist the S&L project manager to ensure projects are completed satisfactorily, on time, and within budget,
Added 1 hour ago
Senior Category Manager - Procurement
Fairfield
Miami, FL · Washington, DC · Houston, TX · Boston, MA · Charlotte, NC · Chicago, IL · Austin, TX
As Senior Category Manager, you’ll join Fairfield’s growing Procurement function with meaningful ownership over how category management takes shape. You’ll be one of the company’s lead…
Added 1 hour ago
IG
REMOTE- Junior Project Manager
Insight Global
Woonsocket, RI
- $60 to $70 USD / hour
We are seeking a Junior Implementation Manager to support a large-scale SSO migration initiative involving 200+ integrations moving from SiteMinder to PingFederate. This individual will…
Added 2 hours ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Bismarck, ND
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 2 hours ago
LL
Senior Primate Behavior Specialist
LAB Labcorp Early Development Laboratories Inc.
Greenfield, IN
- $70,000 to $80,000 USD / year
Partner with the Behavior Program Manager to evaluate, improve, and maintain training materials and behavior management resources.
Added 2 hours ago
Electronic Security Program Manager
Allied Universal
Dallas, TX · Chicago, IL · Indianapolis, IN · Washington, DC
Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm…
Added 2 hours ago
Program Manager (Remote)
Cisco Systems, Inc.
Remote, United States
As a Program Manager, you’ll be the person who connects our business goals to the skills our team needs to hit their targets. You will spend your time identifying where we have gaps in…
Added 2 hours ago
Product Lifecycle Supply Chain Project Manager
Cisco Systems, Inc.
Austin, TX · San Jose, CA
As a Supply Chain Program Manager (SCPM), you will be the primary driver for supply chain readiness, total cost management, and BOM resiliency for all hardware programs from pre-concept…
Added 2 hours ago
Principal Product Manager - AI Defense (Hyrbid)
Cisco Systems, Inc.
Milpitas, CA · San Jose, CA · San Francisco, CA · Santa Clara, CA · San Mateo, CA
As a Principal Product Manager you will define and implement the next generation of AI Security capabilities. You will own a core area of the AI Defense portfolio, driving product strategy,…
Added 2 hours ago
PR Manager, Brand Sponsorships
Cisco Systems, Inc.
Chicago, IL
As the PR Manager for Brand and Sponsorships, you will be responsible for building and executing a comprehensive PR strategy for our global brand partnerships. You will act as the key…
Added 2 hours ago
Mixed Signal & Timing Sourcing Commodity Manager
Cisco Systems, Inc.
San Jose, CA
Welcome to Global Supplier Management (GSM)! We’re the heartbeat behind Cisco’s ability to redefine the industry. We don't just manage supply chains; we deliver a competitive edge through…

Closed listing

The Cigna Group

Clinical Program Manager - Evernorth - Remote (Clinical Operations Support & Custom Services)

United States

$106,000 to $176,600 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $106,000 to $176,600 USD / year
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

The role provides strategic and day-to-day leadership across custom client support, specialty program implementation, operational governance, data quality, process optimization, and ongoing pharmacy benefit and clinical configuration activities.

Primary Responsibilities

Lead, coach, and develop clinical operations analysts and support resources.
Oversee Clinical Operations Support Services, Specialty, Analyst Support Services, and Custom Support Services activities.
Manage operational support for specialty programs, Pathwell, preventive programs, and other high-maintenance clinical initiatives.
Lead the development of new operational processes for products and projects, establish sustainable maintenance models, and transition ongoing ownership to the appropriate operational teams.
Partner with matrix stakeholders to gather requirements, assess operational impacts, and develop implementation approaches.
Drive continuous improvement by identifying and leveraging automation and AI solutions to enhance team efficiency, data quality, workflow optimization, and operational scalability.
Oversee and support Rx Configuration PBAB requests responsible for exception review, consultation, risk and feasibility assessment.
Ensure accurate and timely execution of custom client requests, utilization management setups, drug list maintenance, and operational support services.
Develop and maintain standard operating procedures, job aids, governance processes, and team documentation.
Manage issue resolution, escalations, risk identification, and corrective action plans.
Collaborate with technology, product, implementation, and operational partners to support new products, enhancements, and strategic initiatives.
Support audit readiness, quality reviews, compliance activities, and operational controls.
Monitor operational performance, service levels, capacity, and workload distribution.
Lead cross-functional projects and organizational initiatives.
Identify staffing, training, and development needs while building team capabilities and reducing key-person dependencies.
Foster a culture of collaboration, accountability, adaptability, innovation, and continuous improvement.

Required Qualifications

Pharmacy degree (BSPharm or PharmD) and an active pharmacist license in good standing.
Five or more years of healthcare, pharmacy benefit management, clinical operations, or related experience.
Relevant experience supporting custom client programs and solutions within pharmacy benefit management or clinical operations.
Strong understanding of existing high-level-of-effort products and the operational processes required to maintain them.
Two or more years of leadership or people-management experience.
Demonstrated ability to lead operational teams in a highly matrixed environment.
Strong project management, organizational, analytical, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and competing deadlines.
Ability to influence stakeholders across business, operational, and technical organizations.
Proficiency with Microsoft Office, including Excel and PowerPoint.

Preferred Qualifications

Experience in pharmacy benefit management, formulary management, utilization management, or clinical configuration.
Experience supporting specialty pharmacy programs and custom client implementations.
Knowledge of DCRS, CRS, FRS, Polaris, FIT, or related clinical configuration systems.
Experience working with offshore or geographically distributed teams.
Pharmacy, healthcare operations, or clinical program management background.

The Clinical Program Manager, Custom Implementation & Operations Support Services, leads Clinical Program Advisors and analysts supporting clinical program operations, custom client implementations, specialty programs, analyst services, and operational process improvements. This leader partners across clinical, implementation, product, technology, business, and Global Service Partners to translate requirements into accurate, timely, and sustainable operational solutions. The role provides strategic and day-to-day leadership across custom client support, specialty program implementation, operational governance, data quality, process optimization, and ongoing pharmacy benefit and clinical configuration activities.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 106,000 - 176,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

About employer

More about this job

Skills

Process improvement
Workflow
Documentation
Regulatory compliance
Adaptability
Leadership
Team leadership
Project management
Problem solving
Communication skills
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
CRS
Program management

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