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Added 8 mins ago
Specialist, Product Program Management
Pearson
Remote, United States
The Curriculum Product Program Manager leads end-to-end delivery of complex curriculum and content-development initiatives. Working across Product, Curriculum, Content, Operations,…
Added 11 mins ago
Workforce Logistics & Analytics Manager
ABM Industries
Tempe, AZ
The Onboarding Logistics & Analytics Manager is responsible for managing the operational infrastructure, data, systems, and logistics that support a seamless employee onboarding and…
Added 11 mins ago
Assistant Property Manager
CBRE
Phoenix, AZ
May assist in producing research data on budget line items or entering budget data provided by manager into budget reports.
Added 11 mins ago
Senior Account Manager, Broker Success
Realtor.com
Phoenix, AZ
The Senior Account Manager, Broker Success manages a book of business comprising Realtor.com’s strategic, high-value account relationships. The Senior Account Manager builds long-lasting,…
Added 16 mins ago
Executive Oncology Sales Specialist, CAR-T (Denver, CO)- Johnson & Johnson Innovative Medicine
Janssen Biotech, Inc. Legal Entity
Denver, CO
The Oncology Specialist (OS) in the CAR-T franchise is a Field Based role reporting to a District Manager. The OS has primary responsibility for developing the relationship with CARYKTI®…
Added 22 mins ago
Project Manager, AI Seller Experience
Cisco Systems, Inc.
RTP, NC
…adoption of new strategies. Synthesize insights from multiple data sources to recommend strategic pivots and measure project success against established performance…
Added 23 mins ago
Joint Live Virtual Constructive (JLVC) Federation Manager (Simulations) – TS/SCI Clearance Required
GD Information Technology, Inc.
United States
Joint Live Virtual Constructive (JLVC) Federation Manager (Simulations)
Added 23 mins ago
Joint Live Virtual Constructive (JLVC) Federation Manager (Simulations) – TS/SCI Clearance Required
GD Information Technology, Inc.
United States
Joint Live Virtual Constructive (JLVC) Federation Manager (Simulations)
Added 24 mins ago
J
Sr Mgr HS Success and Teacher Development
Jobgether
Remote, United States
- $85,000 to $92,000 USD / year
The Senior Manager, High School Success and Teacher Development plays a key role in strengthening aviation and aerospace education programs across the United States. This position focuses…
Added 24 mins ago
J
Lead Compliance Analyst
Jobgether
Remote, United States
- $95,000 to $115,000 USD / year
Monitor compliance with LIHTC, HUD, and applicable federal, state, and local housing program requirements.
Added 24 mins ago
J
Enterprise Solution Architect
Jobgether
Remote, United States
- $210,000 to $250,000 USD / year
…oversee the modernization of legacy applications, enterprise data capabilities, inventory and procurement systems, and financial integrations while ensuring uninterrupted mission-critical…
Added 24 mins ago
J
Compliance Program Manager, Senior
Jobgether
Remote, United States
- $136,677 to $215,987 USD / year
…next steps. Our partner is looking for a Senior Compliance Program Manager based in the United…
Added 26 mins ago
O
Principal Program Manager, Carbon Strategy & Innovation
Oracle
Nashville, TN
- $91,000 to $209,500 USD / year
Oracle is seeking an experienced program manager with expertise in carbon management and emerging climate technologies to support Oracle's net-zero carbon strategy and long-term…
Added 26 mins ago
O
Lead Principal Technical Program Manager
Oracle
Nashville, TN · Seattle, WA · Austin, TX
- $116,600 to $264,100 USD / year
Oracle Cloud Infrastructure (OCI) is seeking a Principal Technical Program Manager to join our high-impact SWAT team focused on accelerating data center expansion. This role operates at the…
Added 36 mins ago
Senior Product Manager, Product Systems
Rocket Travel, Inc.
Chicago, IL
As Senior Product Manager, Product Systems, your product is how our product organization works. You'll design and build the systems, data and AI workflows behind our core loops: from idea…
Added 42 mins ago
UG
Project Research Manager I - Remote
UnitedHealth Group
Boston, MA
- $72,800 to $130,000 USD / year
…outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,…
Added 48 mins ago
AI Product Owner – Microsoft Copilot & Anthropic Claude
Massachusetts Mutual Life Insurance Co.
Springfield, MA · Boston, MA
…Governance, Human Resources, Communications, Corporate Finance, Data Science & AI Engineering, and business leaders to make sure both platforms deliver measurable value and are adopted…
Added 53 mins ago
M
Product Manager 2 - CoreAI
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
…software inside the world’s most powerful IDE. As a Product Manager 2 - CoreAI on the Visual Studio Copilot team, you will shape intelligent, AI-powered developer experiences that are…
Added 54 mins ago
J
Project Manager, Network Infrastructure
Jobgether
Remote, United States
- $80,000 to $120,000 USD / year
The Project Manager, Network Infrastructure will oversee a complex, multi-year infrastructure program involving C-Band ground clearing activities across multiple sites.
Added 54 mins ago
J
Long-Term Care Underwriting Manager
Jobgether
Remote, United States
- $95,000 to $130,000 USD / year
…steps. Our partner is looking for a Long-Term Care Underwriting Manager based in the United…
Added 54 mins ago
J
GPU Infrastructure Deployment Program Manager
Jobgether
Remote, United States
- $120,000 to $200,000 USD / year
…Our partner is looking for a GPU Infrastructure Deployment Program Manager based in the United…
Added 1 hour ago
M
Senior Technical Program Manager, AI Content Capabilities
Microsoft
WA · NY · GA · Redmond, WA · Atlanta, GA · Redmond · New York · Atlanta
- $119,800 to $261,000 USD / year
We are looking for a Senior Technical Program Manager, AI Content Capabilities to lead that shift as part of our Marketing Technology organization, building AI-powered products and reusable…
Added 1 hour ago
M
Digital Community Support Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
…products, knowledge and experiences. As a Digital Community Support Manager, you will lead a multidisciplinary team across Community, social support, creative media and program delivery,…
Added 1 hour ago
M
Senior Product Marketing Manager, Security
Microsoft
WA · NY · CA · GA · Redmond, WA · Mountain View, CA · Atlanta, GA · Redmond · New York · Mountain View · Atlanta
- $106,400 to $222,600 USD / year
Microsoft Security is seeking a Senior Product Marketing Manager to develop and lead its Chief Information Security Officer audience strategy. This role focuses on understanding the…
Added 1 hour ago
M
Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager to drive the engineering and operational programs that enable CyberShield. You will partner with red team operators, security…

Closed listing

The Cigna Group

Clinical Program Manager - Evernorth - Remote (Clinical Operations Support & Custom Services)

United States

$106,000 to $176,600 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $106,000 to $176,600 USD / year
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

The role provides strategic and day-to-day leadership across custom client support, specialty program implementation, operational governance, data quality, process optimization, and ongoing pharmacy benefit and clinical configuration activities.

Primary Responsibilities

Lead, coach, and develop clinical operations analysts and support resources.
Oversee Clinical Operations Support Services, Specialty, Analyst Support Services, and Custom Support Services activities.
Manage operational support for specialty programs, Pathwell, preventive programs, and other high-maintenance clinical initiatives.
Lead the development of new operational processes for products and projects, establish sustainable maintenance models, and transition ongoing ownership to the appropriate operational teams.
Partner with matrix stakeholders to gather requirements, assess operational impacts, and develop implementation approaches.
Drive continuous improvement by identifying and leveraging automation and AI solutions to enhance team efficiency, data quality, workflow optimization, and operational scalability.
Oversee and support Rx Configuration PBAB requests responsible for exception review, consultation, risk and feasibility assessment.
Ensure accurate and timely execution of custom client requests, utilization management setups, drug list maintenance, and operational support services.
Develop and maintain standard operating procedures, job aids, governance processes, and team documentation.
Manage issue resolution, escalations, risk identification, and corrective action plans.
Collaborate with technology, product, implementation, and operational partners to support new products, enhancements, and strategic initiatives.
Support audit readiness, quality reviews, compliance activities, and operational controls.
Monitor operational performance, service levels, capacity, and workload distribution.
Lead cross-functional projects and organizational initiatives.
Identify staffing, training, and development needs while building team capabilities and reducing key-person dependencies.
Foster a culture of collaboration, accountability, adaptability, innovation, and continuous improvement.

Required Qualifications

Pharmacy degree (BSPharm or PharmD) and an active pharmacist license in good standing.
Five or more years of healthcare, pharmacy benefit management, clinical operations, or related experience.
Relevant experience supporting custom client programs and solutions within pharmacy benefit management or clinical operations.
Strong understanding of existing high-level-of-effort products and the operational processes required to maintain them.
Two or more years of leadership or people-management experience.
Demonstrated ability to lead operational teams in a highly matrixed environment.
Strong project management, organizational, analytical, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and competing deadlines.
Ability to influence stakeholders across business, operational, and technical organizations.
Proficiency with Microsoft Office, including Excel and PowerPoint.

Preferred Qualifications

Experience in pharmacy benefit management, formulary management, utilization management, or clinical configuration.
Experience supporting specialty pharmacy programs and custom client implementations.
Knowledge of DCRS, CRS, FRS, Polaris, FIT, or related clinical configuration systems.
Experience working with offshore or geographically distributed teams.
Pharmacy, healthcare operations, or clinical program management background.

The Clinical Program Manager, Custom Implementation & Operations Support Services, leads Clinical Program Advisors and analysts supporting clinical program operations, custom client implementations, specialty programs, analyst services, and operational process improvements. This leader partners across clinical, implementation, product, technology, business, and Global Service Partners to translate requirements into accurate, timely, and sustainable operational solutions. The role provides strategic and day-to-day leadership across custom client support, specialty program implementation, operational governance, data quality, process optimization, and ongoing pharmacy benefit and clinical configuration activities.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 106,000 - 176,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

About employer

More about this job

Skills

Process improvement
Workflow
Documentation
Regulatory compliance
Adaptability
Leadership
Team leadership
Project management
Problem solving
Communication skills
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
CRS
Program management

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