Administrative Program Support Specialist

Are you passionate about working for a company that makes a difference in the community? We’re looking for an Administrative Program Support Specialist to support our programs that help individuals with disabilities in obtaining and maintaining competitive, integrated employment in the community. This full time position would be 8am - 5pm Monday - Friday in our office in Richmond, VA. This job is not eligible for telework.

Key Responsibilities:

• Provide administrative support functions for assigned programs.
• Assist with processing new referrals/cases, authorizations, tracking and processing data in electronic case management systems.
• Generate monthly reports, invoices and documents.
• Enter data from a variety of sources, such as reports, bills, people and documents.
• Collect and compile data from a variety of sources, such as reports, bills, people and documents.
• Cross reference records to ensure accuracy.
• Communicate effectively with internal staff, referral sources, and clients.
• Meet assigned deadlines in regards to all administrative responsibilities.
• Provide back up to front desk coverage by answering phones, processing mail and faxes and interacting effectively with staff, customers and clients.
• Provide back up administrative support to different programs/services.
• Assist with file audits.

Qualifications:

• Knowledge of administrative principles and practices, experience using electronic health records, Microsoft Office and database management
• Strong data entry, organizational, analytical and problem solving skills
• Ability to prioritize tasks and manage time efficiently
• Excellent verbal and written communication skills
• A keen eye for detail
• Flexibility and adaptability to change in a fast-paced work environment.
• A focus on providing excellent service to internal and external stakeholders.

Education High School diploma and two years of related experience, Associate’s degree and one year of related experience, or Bachelor’s degree.

What We Offer:

• Competitive pay based off experience and education
• Benefits to Full Time Employees, including:
• Health/Dental/Vision Insurance
• Short Term Disability and Group Term Life Insurance covered at 100%
• Additional Fringe Benefits
• Retirement Plan
• Paid Time Off
• Professional Development Fund
• Free LPC Supervision
• Opportunities for professional growth and development
• A rewarding role where you can provide administrative support to make a real impact in people’s lives