Operations Support Technician (OST)

Compensation Range

$20.00-$21.00 / Hour

Position Overview:

You may know us for our extensive menu of delicious food… and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” since 2014. The Operations Support Technician (OST) is responsible for restaurant-level accounting and human resource functions, requiring attention to detail, the ability to work independently, and confidentiality with sensitive company information.

Here’s more of what you’ll get to do:

• Perform daily reconciliation of sales transactions to ensure accuracy and compliance with financial standards.
• Manage cash handling and bank transactions with precision and accountability.
• Reconcile invoices promptly and accurately to maintain vendor relationships and financial integrity.
• Efficiently enter and maintain data in relevant systems to support operational and reporting needs.
• Process new hire information accurately and timely, ensuring compliance with company policies and regulatory requirements.
• Administer benefits effectively, supporting employee understanding and utilization of company-provided benefits.
• Provide exceptional customer service to staff and corporate departments, addressing inquiries and concerns promptly and professionally.
• Support restaurant computer equipment, ensuring functionality and troubleshooting technical issues as needed.
• Maintain records in accordance with company policies and legal requirements, ensuring accurate retention and retrieval as necessary.

What we require:

• Demonstrated ability as a self-starter and quick learner, adept at adapting to new tasks and responsibilities.
• Flexible availability to accommodate varying hours and schedules as needed.
• Proficiency in accounting principles, ensuring accurate financial management.
• Comprehensive computer skills with a focus on Microsoft Word, Excel, and Outlook, essential for efficient office operations.
• Upholds strict confidentiality and acts discreetly with sensitive information.
• Proven problem-solving skills, capable of resolving issues promptly and effectively.
• Exceptional ability to prioritize tasks and manage multiple responsibilities concurrently.
• Outstanding interpersonal skills, fostering productive relationships within a diverse team environment.

What we offer:

What we offer:

• Vacation and sick time
• Medical, Dental & Vision
• 401K with company match
• 25% discount when dining as a guest

About the Company:

Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people - this defines who we are and where we are going.

We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.

We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.

#SoCheesecake #LifeAtCheesecake

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