Office Manager

• Welcome and assist tenants who visit the main office
• Manage, organize and catalog all current scattered site leases
• Ensure all rent invoices are mailed to tenants on time monthly
• Assist with rent collection, meet with tenants as needed
• Assist with data entry in Real Page/Onesite
• Track all court cases and manage an active calendar
• Perform general administrative duties including copying, filing and assisting with recertification charting
• Gathers all income and identification information for apartment applicants
• Follow up on any missing documents with relevant staff and third parties
• Screens all incoming calls and transfer to appropriate staff, takes and distributes messages
• Reconcile received payments for bank deposit
• Attend internal and external meetings, supervision and trainings as required
• Assist with creating and sending certified letters such as, but not limited to, rent demands, recertification notices, benefit letters, etc.
• Attend internal and external meetings, supervision and trainings as required
• Other duties as assigned

Qualifications

• AA degree preferred; tax credit and benefits experience a plus
• Previous experience in property management in a social service setting; experience working in mental health settings or, customer service experience
• Strong interpersonal communication, computer and organizational skills
• Experience with One Site property management software, , MS Excel and knowledge of AWARDS
• Spanish fluency is highly desirable