Customer Support Manager (54634)

JOB SUMMARY:

The Customer Support Manager is responsible for the overall operations of Purchasing, Scheduling, Supply, and Shipping and Receiving.

ESSENTIAL FUNCTIONS:

• Oversees all activities relating to purchasing, scheduling, supply, and shipping/receiving for AFPSL

• Ensures adequate inventory of material/supplies in accordance with contract requirements

• Develops and maintains supply, purchasing, transportation and distribution procedures

• Responsible for supervision and development of staff

NON-ESSENTIAL FUNCTIONS:

• Perform other related duties as assigned.

PHYSICAL REQUIREMENTS:

• Occasionally: Climbing, Stopping, Kneeling

• Often: Reaching, Standing, Sitting, Walking, Pushing, Pulling, Talking, Hearing

• Lifting/Moving Requirements – up to 20 pounds

ENVIRONMENTAL CONDITIONS:

• Normally works in an environmentally controlled work area.

Qualifications

BASIC REQUIREMENTS:

• Minimum 10 years’ experience in materials management, logistics, and shipping/receiving
• Demonstrated knowledge of these functions in the Air Force Metrology and Calibration Program environment required
• Proficiency with PMEL Automated Management System (PAMS), as well as inventory, purchasing, and material management databases required
• Extensive knowledge of the requirements of FAR 45.5 and AFPD 24-1
• Must possess good written and oral communication skills, as well as, problem solving skills
• Knowledge of commercial shipping practices and costs