Task Force General Manager

Task Force General Manager Salary: $70,000-$75,000 based on experience. Are you ready to take your hospitality career to the next level? Are you an experienced hotel leader who enjoys taking on new challenges, developing teams, and making an impact wherever you go? Are you hands-on, energetic, adaptable, and driven? Tharaldson wants you! At Tharaldson Hospitality Management, we provide a professional, supportive, and fun environment where our team members can grow their careers. Our strong company culture inspires our teams to deliver exceptional guest experiences and achieve operational excellence. With 90 hotels nationwide and continued growth planned over the next three years, there are exciting opportunities to build your career with THM!

WHAT WE OFFER

• Career advancement and growth opportunities
• Employee discounts
• Competitive pay
• Daily Pay Option
• Flexible work schedule
• Comprehensive benefits for you and your family, including medical, dental, vision, 401(k), and Profit Sharing
• Paid vacation

JOB SUMMARY

The Task Force General Manager is a traveling hotel leader who provides operational, sales, and management support to assigned properties during General Manager vacancies, transitions, or other business needs. This individual temporarily assumes responsibility for the overall operation of the assigned hotel, ensuring operational standards, financial performance, guest satisfaction, and team development remain a priority. Working closely with Regional Directors of Operations and other above-property leadership, the Task Force General Manager provides hands-on leadership, evaluates property operations, identifies opportunities for improvement, and helps maintain consistency with THM standards and expectations. This position requires extensive travel, flexibility, and the ability to quickly adapt to different hotel teams, markets, brands, and operational environments.

ESSENTIAL JOB FUNCTIONS

• Assume the responsibilities and essential functions of a General Manager at assigned properties during periods of management transition, vacancies, or other operational needs.
• Oversee daily hotel operations, ensuring all departments operate efficiently and consistently meet company and brand standards.
• Provide leadership, direction, coaching, and support to hotel management teams and team members.
• Partner with the Regional Director of Operations and above-property leadership to establish priorities, address operational challenges, and execute business objectives.
• Monitor hotel financial performance, labor costs, expenses, and revenue opportunities to support budget and profitability goals.
• Work closely with sales and revenue management teams to support sales strategies, revenue generation, and market share growth.
• Evaluate staffing levels and coordinate with Front Office and Housekeeping leaders to ensure labor is aligned with occupancy and business demands.
• Maintain high standards of guest service, hotel cleanliness, safety, and sanitation throughout all departments.
• Address guest concerns and operational issues promptly and professionally.
• Identify opportunities to improve hotel performance, operational efficiency, and team productivity.
• Ensure compliance with company policies, brand standards, safety requirements, and Standard Operating Procedures.
• Assist with hiring, training, developing, and retaining hotel team members as needed.
• Participate as an active member of the hotel management and supervisory team.
• Provide regular updates to the Regional Director of Operations and other above-property leadership regarding property performance, staffing, and operational needs.
• Support other hotels and corporate initiatives as directed by above-property management.
• Travel extensively to assigned properties, including overnight and extended stays, based on business needs.
• Perform other duties as assigned.

WHAT WE'RE LOOKING FOR

• Minimum of 2 years of Hotel General Manager experience or 3 years of Hotel Assistant General Manager experience required.
• Previous experience overseeing hotel operations, financial performance, and team development.
• Multi-brand hotel experience preferred, including Hilton, Marriott, Hyatt, or IHG.
• Strong understanding of hotel operations, including Front Office, Housekeeping, Sales, and Revenue Management.
• Demonstrated ability to lead, motivate, and develop diverse teams.
• Strong problem-solving, decision-making, and organizational skills.
• Ability to quickly assess operational needs and implement effective solutions.
• Strong communication and interpersonal skills.
• Adaptable leadership style with the ability to work effectively with different teams and management groups.
• Self-motivated, dependable, and results-driven.
• Ability to manage competing priorities in a fast-paced environment.
• High school diploma or equivalent required.
• Willingness and ability to travel extensively, including overnight stays and extended assignments, up to 100% or more depending on business needs.
• Valid driver's license.
• Open availability, including nights, weekends, and holidays as business needs require.

POSITION TYPE & WORK SCHEDULE

• Full-time position.
• Minimum 50-hour workweek, including nights and weekends.
• Extensive travel required based on operational needs.
• In-person position; this role cannot be performed remotely.
• Work schedules and assignments will vary depending on property needs.

SUPERVISORY RESPONSIBILITIES

Directly supervises hotel department leaders and team members while serving as the acting General Manager at assigned properties. Supervisory responsibilities will vary depending on the size and operational structure of each hotel.

PHYSICAL REQUIREMENTS

The employee is frequently required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Must be able to lift up to 15 pounds regularly and occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

WORK ENVIRONMENT & EXPECTATIONS

The Task Force General Manager works in a hotel environment and must maintain a professional attitude and leadership approach consistent with THM's company culture, policies, and standards. This position requires flexibility, adaptability, and a willingness to travel and work in varying hotel environments. The employee is expected to demonstrate professionalism, accountability, teamwork, and a commitment to delivering exceptional guest service and operational results.

EQUAL OPPORTUNITY & REASONABLE ACCOMMODATION

Tharaldson Hospitality Management is an equal opportunity employer. We are committed to providing a workplace where all qualified applicants and team members are treated with respect and consideration. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.