Portfolio Manager

Job Description: Portfolio Manager

Reports To: Vice President, Director, or Associate Director

Primary Function: Maintains both the physical and fiscal aspects of a property or a portfolio of commercial properties (i.e. retail, office, industrial, office-medical, etc.) with an emphasis on maximizing the value of the properties in accordance with each client's mission, goals, and objectives.

Education/Experience: A bachelor's degree from accredited college or university is preferred. A minimum of three years related experience in property management. Industry accreditations are a plus.

Qualifications:

• Competency with industry computer skills and software: such as Microsoft Office, MRI, Yardi, Prism, Nexus, Versa-pay, etc.
• Ability to understand and execute expense reconciliations
• Ability to understand and interpret commercial lease language
• Skilled in variance reporting and incident reporting

Responsibilities:

The activities listed here are not all-inclusive; rather, they indicate the types of activities normally performed by this position in accordance with company standards and property management agreements:

• Maintains and preserves the physical asset:
• Procures, coordinates, manages, and supervises employees and contractors necessary for the maintenance operations of the properties
• Conducts formal site inspections on properties
• Leads the client on physical repairs and/or replacement recommendations
• Observes and reports all risk management issues
• Submits RFPs for work needed on site with a thorough understanding of the necessary scope of services
• After hours availability required in accordance with coverage and PTO/ time off policies
• Financial reporting and control in collaboration with Accounting Dept:
• Monitors accounts receivable for assigned properties. Administers tenant default notices as applicable in collaboration with lease administration and the client
• Monitors and processes accounts payable for assigned properties
• Manages and monitors property cash balances
• Approves property invoices in accordance with Company and client procedures
• Coordinates and reviews monthly financial reports prior to submittal to clients
• Collaborates with accounting and lease administration on annual operating expense reconciliations
• Prepares and monitors annual property operating budgets
• Provides explanations for variances from the owner approved budget
• Develops a 5-year capital plan that aligns with owner's goals
• Administration
• Assists with the selection, training, and control, of supervised employees (as applicable) in compliance with company policies and procedures
• Interfaces with outside professional service providers regarding legal, accounting, insurance, real estate taxes, and other matters, as appropriate
• Ensures all property files and records are maintained
• Manages time spent between both in office and on-site at the properties
• Establishes and maintains general market knowledge, tenant relations, and asset evaluation
• Completes all duties in a professional and timely manner
• All other tasks as defined

Attributes/Expectations

• Committed to customer service
• Polite/Respectful
• Coachable
• Professional in both dress and demeanor
• Takes ownership and understands entire property operations -Physical/Fiscal
• Communicate effectively and efficiently (proactively and in all directions)
• Participates in industry organizations to expand education and knowledge
• Responsive to requests whether internal or external to the company
• Embraces and executes the Thalhimer's Core Values
• Commands and controls all aspects of the role of property manager
• Critical thinker
• Extremely well organized and analytical
• Able to effectively interact and relate to a variety of personality types
• Empathic listener
• Excellent time management skills with innate ability to routinely multi-task
• Possesses a strong attention to detail

Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer.