Manager, Quality

Who We Are Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems. About This Role The Quality Manager is responsible for establishing, implementing, and sustaining the systems, processes, and standards required to ensure product and process quality across the facility. This role provides strategic and hands on leadership in driving continuous improvement, maintaining regulatory and customer compliance, and ensuring effective quality management throughout the product lifecycle. The Quality Manager partners closely with cross functional teams, leads internal and external audits, and drives corrective and preventive action to improve performance, reduce risk, and elevate overall operational excellence.

Responsibilities:

Quality Systems & Compliance

• Develop, implement, and maintain quality systems, procedures, and standards required for product development, manufacturing, and customer satisfaction.
• Ensure compliance with the Quality Manual, customer requirements, governing standards, and applicable certifications.
• Oversee the quality certification process for the facility and ensure audit readiness at all times.
• Manage internal audit programs and ensure findings are addressed through effective corrective and preventive actions.
• Interface with external auditors, suppliers, and customer representatives to ensure quality systems are functioning effectively and concerns are resolved. Product & Process Quality
• Ensure quality requirements are defined, communicated, and incorporated into engineering, manufacturing, and supplier processes.
• Support design and development activities through concurrent engineering practices, ensuring processes are robust, well-documented, and risk managed.
• Establish methods for process control, inspection, testing, and continuous improvement that meet internal and customer expectations.
• Oversee calibration standards and ensure proper documentation for mechanical and electrical test equipment. Data, Reporting & Continuous Improvement
• Develop and maintain quality metrics and reporting mechanisms that measure performance, identify trends, and highlight improvement opportunities.
• Analyze quality data to drive best practices, reduce variability, and mitigate risk.
• Lead root cause problem solving and ensure durable corrective action is implemented.
• Champion continuous improvement initiatives and support Lean and Six Sigma activities. Supplier Quality
• Establish and maintain supplier quality requirements, including purchasing reviews, performance monitoring, and issue resolution.
• Collaborate with Supply Chain to qualify suppliers and ensure adherence to specifications and quality standards. Leadership & Cross-Functional Collaboration
• Report quality performance, risks, and improvement initiatives to leadership.
• Build and lead a strong, collaborative quality team; provide coaching, mentorship, and development opportunities.
• Partner effectively across all departments to align quality priorities, resolve issues, and support operational goals.
• Influence organizational culture by promoting quality mindset, accountability, and engagement at all levels.

Education & Experience Requirements:

• Bachelor’s degree in Engineering, Quality, Business, or a related field.
• Minimum of 2 years of leadership experience in quality management within a manufacturing environment.
• Demonstrated technical expertise in quality systems, product development processes, and manufacturing operations.
• Proven experience developing and executing procedures, methodologies, and business systems related to quality.
• Strong project management skills with the ability to operate effectively within budget guidelines.
• Excellent written, verbal, and presentation skills; ability to communicate with internal teams, suppliers, and customers.  Textron Six Sigma Green Belt or Black Belt certification preferred.  Results oriented inclusive of a strong sense of urgency and personal commitment.  Leadership and visionary skills to drive results and persuade management on Quality priorities.  Ability to communicate with across the organization with both internal and external customers.  Decisive and confident, open and candid with the ability to energize others.  Proven experience with building strong and dependable teams.  Skilled in the use of project management tools, establishing business systems and process flow.  Operates within the boundaries of the Textron Business Conduct Guidelines.  Ability to drive change in products, processes, and organization culture.

Business and Leadership Competencies:

• Action Oriented
• Dealing with Ambiguity
• Conflict Management
• Customer Focus
• Functional/Technical Skills
• Integrity and Trust
• Peer Relationships
• Planning
• Strategic Agility
• Building Effective Teams

How We Care At Textron Systems, our talented people make us successful. Our Company is committed to offering employees opportunities to grow and develop. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace. Below are just a few examples!

• Flexible Work Schedules
• Education Assistance
• Career Development & Training Opportunities
• Wellness Program (including Fitness Reimbursement)
• Medical, Dental, Vision & 401(K) with Company Funding
• Paid Parental Leave Are you a Military Veteran?

Textron's products and services are trusted everyday by those who protect our country. We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company.