Cyber Program Specialist

Description This position serves as the primary administrative and logistical coordinator for the Cyber Services department. Responsibilities include planning and coordinating cybersecurity training programs and meetings, preparing professional training materials, supporting compliance with State training requirements, and assisting with the cyber coverage application and renewal process.

Essential Functions Required Responsibilities

• Coordinates end-to-end logistics for cybersecurity training programs and meetings, including scheduling, facility reservations, catering, materials, and technology needs.
• Oversees pre-event, on-site, and post-event arrangements, anticipating needs and resolving issues to ensure training staff are fully prepared and events run smoothly.
• Develops and maintains the department’s training calendar, coordinating multiple concurrent events and deadlines.
• Oversees event registration, Member communications, and attendance tracking for training programs.
• Serves as the department’s liaison with vendors on training-related logistics, including coordinating training recordings.
• Prepares and refines presentations and training materials to ensure a polished, professional, and consistent product.
• Ensures training materials meet State-mandated cybersecurity and artificial intelligence training requirements prior to submission.
• Administers post-training surveys and analyzes and summarizes feedback for the Director of Cyber Services.
• Serves as a primary point of contact for Member and staff inquiries regarding training offerings and registration, and routes other matters to appropriate staff.
• Supports the cyber coverage application and renewal process by gathering required documentation, tracking outstanding items, and following up with Members to ensure timely completion.
• Compiles data and prepares recurring and ad hoc reports on Member participation and training activity.
• Coordinates with Underwriting, Risk Services, and other departments on administrative matters supporting cyber initiatives.
• Develops and maintains department procedures, records, and tracking tools to promote accuracy, consistency, and efficiency.
• Handles confidential and sensitive information with discretion.
• Provides comprehensive administrative support to the Director of Cyber Services and the Cyber Services team.
• The above responsibilities are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by the position. All employees may have other duties assigned at any time.

Job Requirements Education, Work Experience, Certifications** Required

• Education: Associate’s degree
• Years of Experience: 3
• Area of Experience: Program administration or coordination, program support and operations, or a related field
• Experience independently managing projects, programs, initiatives, or complex workflows involving multiple stakeholders

Equivalent combinations of education and experience will be accepted

Preferred

• Experience with cybersecurity, cyber liability insurance, cyber risk mitigation programs, risk management, or insurance
• Experience working with public entities, governmental organizations, insurance programs, or risk pools.
• Experience administering cybersecurity awareness or training programs.

Essential Competencies and Skills** Required

• Strong analytical and critical-thinking skills with the ability to evaluate information, identify trends or issues, and develop recommendations.
• Ability to independently manage assigned program responsibilities and projects within established objectives and direction.
• Ability to exercise sound professional judgment and determine when issues require escalation or additional review.
• Strong organizational and project coordination skills with the ability to manage multiple priorities, deadlines, stakeholders, and concurrent activities.
• Strong written and verbal communication skills.
• Strong presentation and facilitation skills.
• Ability to establish productive working relationships with Members, internal departments, vendors, brokers, carriers, and other external stakeholders.
• Ability to work collaboratively across Underwriting, Risk Services, Claims, and IT.
• Ability to quickly learn and become proficient in a variety of technology platforms and systems.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Valid Texas driver’s license and a good driving record

Preferred

• Proficiency in Power BI or similar reporting and analytics tools.
• Experience with cyber liability or cyber risk mitigation programs.
• Experience with learning management systems or cybersecurity training platforms.
• Experience developing reports, dashboards, presentations, and educational materials.

Supplemental Information Work Leadership Requirements

• This position is not a people manager.
• This position does not have indirect reports.

Travel Requirements

• Occasional overnight travel by car or air.

Physical Requirements

• Be able to withstand typical office work that includes periods of sitting, standing, typing, etc. indoors while potentially performing job tasks in close proximity to other people.
• In addition to typical office work, must be able to exert up to 10 pounds of force occasionally to move objects.
• Requires close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer screen, visual inspection, or extensive reading.
• Ability to safely operate a motor vehicle for extended periods, including prolonged sitting, use of hands and feet to operate vehicle controls, and maintaining visual awareness in varying traffic and weather conditions.
• Ability to work in closed vehicles or equipment.
• Ability to have a flexible work schedule to meet business needs.
• Must be able to operate standard computer hardware.

Benefits

At the Texas Municipal League Intergovernmental Risk Pool, we value our team and offer a robust benefits package designed to support your health, well-being, and future:

• Medical Insurance – 100% employer-paid for employees and dependents on select plans
• Dental & Vision Insurance – 100% employer-paid comprehensive coverage for you and your family
• Flexible Spending Accounts (FSA) – for healthcare and dependent care expenses
• Health Savings Account (HSA) – additional support for medical expenses
• Texas Municipal Retirement System (TMRS) – mandatory 7% employee contribution with a generous 2:1 employer match
• 401(a) Deferred Compensation Plan – 6.2% employer contribution to support long-term financial planning in lieu of participation in Social Security
• Disability Insurance – 100% employer-paid long-term disability coverage
• Life and AD&D Insurance – $50,000 Life and AD&D policy paid by employer
• Time Off:
• 9 Paid Holidays
• Paid Time Off (PTO) – staff accrue PTO starting at 3 weeks annually, with additional time earned based on tenure
• Personal Leave – staff receive 2 weeks annually, prorated during the first year based on hire date
• FMLA Leave – paid leave for qualifying family and medical leave needs
• Bereavement Leave – paid leave to support you during the loss of a loved one
• Education Assistance – up to $10,000 annually to support your continued learning and professional development

When you join the Pool, you’re not just stepping into a role, you’re gaining a meaningful benefits package designed to help you thrive both personally and professionally.

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Additional Information:

Equal Opportunity: The Texas Municipal League Intergovernmental Risk Pool is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability, or sexual orientation.

Reasonable Accommodation: The Texas Municipal League Intergovernmental Risk Pool makes reasonable accommodations for the disabled. If you believe you require special arrangements to participate in the testing process, you must inform the People Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.