Jobs in the United States

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Added 19 mins ago
Executive Director, Talent & Performance Management
JPMC page
New York, NY · NY
Collaborate on 360 feedback debriefs for the Accelerate program as the model evolves (potentially a simplified, manager-led model leveraging AI Coach).
Added 47 mins ago
Product Manager 1 - AI
Cook Group
Bloomington, IN
The Product Manager, AI Platform & Ecosystem is a product management role on Cook Medical's AI & Innovation (AI&I) team responsible for how the organization's people experience, adopt, and…
Added 48 mins ago
Capital Projects Manager - Davis Bacon & Prevailing Wage
Deloitte
Miami, FL
As a Manager on the Capital Projects team, you will be responsible for:
Added 1 hour ago
Product Owner, Telecom - Distribution & Industrial
GE Vernova
Rochester, NY
R&D & NPI Partnership: Act as the "voice of the customer" to R&D and NPI program teams. Lead backlog refinement, support Program Increment (PI) Planning and NPI tollgate reviews, and…
Added 1 hour ago
Manager, Worldwide Education (Remote, US) Johnson and Johnson MedTech, Electrophysiology
J&J Family of Companies
Trenton, NJ
Johnson & Johnson MedTech, Electrophysiology, is recruiting a Manager, Global Education to join our team remotely in the US.
Added 2 hours ago
Manager, Data, Information & AI Governance
World Bank Group
Washington, DC
…units focused on platforms & tools, product & service delivery, enablement and governance. The office plays a pivotal role in advancing the Bank’s digital transformation, supporting…
Added 3 hours ago
Senior Manager, Analyst Relations
Cloudera Government Solution
Boston, MA
As Senior Manager, Analyst Relations, you will help lead and scale a world-class analyst relations program during a pivotal period of company growth. This role will strengthen Cloudera's…
Added 4 hours ago
Senior Manager-Digital Product Management
American Express
Phoenix, AZ
We are seeking a Senior Manager, Product Development – TLS Lumi & Data to help lead the strategy, development and execution of enterprise data capabilities across TLS. This role will be…
Added 4 hours ago
Data Governance Technology Portfolio & Programme Associate Director
EY
Los Angeles, CA · San Francisco, CA · Secaucus, NJ · Rochester, NY · Austin, TX · Jacksonville, FL · Chicago, IL · Boston, MA · Raleigh, NC · Jericho, NY · Dallas, TX · Fort Worth, TX · Alpharetta, GA · Washington, DC · Seattle, WA · Minneapolis, MN · Philadelphia, PA · Atlanta, GA · Cleveland, OH · Hoboken, NJ
The Technology Enablement Portfolio and Program Manager is an Associate Director role within the Global Data Stewardship Office (DSO). The role turns DSO strategy into a coherent,…
Added 4 hours ago
M
Senior Security Business Program Manager
Microsoft
United States
- $116,900 to $222,600 USD / year
The Senior Security Business Program Manager – Security role sits on the Execution Excellence team within the Planning, Landing & Excellence (PL&E) organization. It will drive operational…
Added 4 hours ago
M
Business Solutions Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $130,900 to $303,600 USD / year
…partners worldwide, and we are looking for a Business Solutions Program Manager to help achieve that…
Added 4 hours ago
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Senior Partner Business Strategy Manager, Migrate & Modernize
Microsoft
United States
- $106,400 to $222,600 USD / year
Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week
Added 4 hours ago
Program Manager, Deal Desk Operations
Jobgether
Remote, United States
…all applications and next steps. Our partner is looking for a Program Manager, Deal Desk Operations based in the United States…
Added 5 hours ago
Specialist Lead, Channel Sales - AI Agentic (Senior Consultant Level) - C_MAT
Deloitte
Kansas City, MO
Do you excel at supporting alliance-driven pipeline development, seller enablement, and go-to-market execution? If so, you may be a great fit for our Channel Sales Manager AI & Agentic…
Added 5 hours ago
Specialist Lead, Channel Sales - AI Agentic (Senior Consultant Level) - C_MAT
Deloitte
Saint Louis, MO
Do you excel at supporting alliance-driven pipeline development, seller enablement, and go-to-market execution? If so, you may be a great fit for our Channel Sales Manager AI & Agentic…
Added 5 hours ago
M
Senior Client Partner
Mindtickle
Remote, United States
- $200,000 to $250,000 CAD / year
Mindtickle is the leading AI-powered revenue enablement platform, helping sales teams learn faster, practice smarter, and perform at their best. We bring together onboarding, training,…
Added 5 hours ago
SC
TopStitch - Early Career Development Program
Stitch Consulting Services, Inc.
Indianapolis, IN
- $70,000 USD / year
TopStitch is our early-career developmental program at Stitch, built to develop a new generation of AI-enabled young professionals. You'll join a select group of just 2-3 high-caliber peers…
Added 6 hours ago
Technical Program Manager III, Media Security, Google Data Centers
Google
Sunnyvale, CA · Austin, TX · Reston, VA · Pryor, OK
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 7 hours ago
SI
Strategic Partner Program Manager, Key Partners
Salesforce, Inc.
IL
- $117,400 to $177,600 USD / year
This is a ring-fenced, white-glove role supporting our two largest global systems integrator partners. You will be the single point of contact for partner program requests.
Added 9 hours ago
J
Senior Program Manager M3
Jobgether
Remote, United States
- $120,000 to $125,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Program Manager M3 based in the United States.
Added 10 hours ago
Marketing Operations Manager, Media & Technology
Clorox Services Company
Oakland, CA · Durham, NC
Media Operations, Governance & Enablement | 30%
Added 11 hours ago
Staff Project Manager, Legal Operations
Illumina, Inc.
CA
…Commercial CLM and Icertis teams, knowledge management and AI enablement. You will bring structure and cadence to a fast-moving program, keep work already in flight moving, and partner with…
Added 12 hours ago
Associate Manager, Organizational Change Management and Portfolio Operations
SC Johnson
Racine, WI
The Associate Manager, Organizational Change Management and Portfolio Operations will play a key role in driving organizational change management (OCM), effective communications, and…
Added 12 hours ago
National Consulting Engineer Account Manager
Johnson Controls Inc.
United States
National Consulting Engineer Account Manager NCE-AM
Added 12 hours ago
National Consulting Engineer Account Manager
Johnson Controls Inc.
United States
National Consulting Engineer Account Manager NCE-AM

Closed listing

Teton.ai

Manager, CX Operations

Remote, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

MANAGER, CX OPERATIONS

LOCATION: US REMOTE

COMP: 120-145K USD BASE + PARTICIPATION IN OUR WARRANT PROGRAM

ABOUT TETON

Teton is building the foundational data layer for the point of care, using real-time, multimodal AI to generate a digital twin of the patient and care environment. Our proprietary computer-vision system enables staff to automate documentation, proactively manage resident acuity, and streamline workflows across entire facilities. Our platform delivers unprecedented access to real-time data insights, empowering healthcare providers with actionable intelligence to enhance decision-making and elevate care delivery.

In senior living, Teton helps care teams spot fall risk before it becomes a fall, and alerts staff immediately when a fall does occur.

THE ROLE

As Teton's Manager of CX Operations, you'll own how every new community gets from signature to go-live, and make sure that journey is predictable, well run and easy for the customer. A community's first months with Teton shape everything that follows. When go-live dates slip, handoffs break or customers hear different answers from different people, trust erodes before the value has a chance to show. You'll own fixing that.

This is a hands-on, high-ownership role. You'll start in the work, running live deployments yourself, and build the process, tools and standards that let us take on many more communities with confidence. You'll be the throughline of the customer journey, working through Account Management, Customer Success, Deployment and Clinical to keep every site on one plan, one timeline and one source of truth.

The role reports to the VP of Customer Experience.

WHAT YOU'LL OWN

Every deployment, from signature to go-live

Own the plan for every live deployment: timeline, milestones, risks and status, with nothing falling through the cracks.
Run deployments hands-on at the start, and step in personally when a site is at risk.
Make sure every customer has one plan, one timeline and one person to call when they're stuck.

The operating system for CX

Design and own the end-to-end implementation process, with clear handoff criteria between BD, Deployment, Field Tech, Customer Success and Clinical.
Build one source of truth for the live status of every site, and the reporting leadership relies on.
Select and roll out the right tooling to replace spreadsheets, connected to our CRM.
Build a capacity model that tells us how many sites we can run at once and when to hire.

Enablement and change management

Turn every process into something the team can actually use: clear documentation, training and playbooks.
Lead change across teams so new ways of working stick, not just get announced.
Make sure people know who owns what, and keep that map current as we grow.

Scale

Hire, onboard and lead project managers as deployment volume grows.
Prepare operations for US expansion: new states, more install partners and many more sites.
Continuously improve process, tooling and data quality across Customer Experience.

WHO YOU'LL WORK WITH

Account Management: they own the operator relationship and expansion. You give them accurate timing, status and capacity, so every commitment to a customer is one we can keep.
Deployment: you coordinate site evaluation, technical setup, field techs and install partners against one timeline per site.
Customer Success: CSMs own community kickoff, training and long-term adoption. You build their milestones into the plan and hand them a clean start.
Clinical Solutions Lead: you build clinical governance into every plan before baseline.

HOW SUCCESS IS MEASURED

Targets are set with your manager and reviewed quarterly.

Speed: shorter time from signature to go-live and baseline.
Predictability: more sites going live on the committed date.
Quality: fewer handoff issues and less rework between teams.
Scale: more sites running at once without dropping quality.
Customer experience: customers who find onboarding clear, organized and easy.

WHAT WE'RE LOOKING FOR

Required

6+ years of hands-on project or program management, including multi-site implementations from kickoff through go-live and handoff.
A track record of designing processes from scratch and getting teams to adopt them.
Experience leading change management and enablement: training, documentation and rollout of new ways of working.
Experience selecting and rolling out delivery tooling, such as a PSA platform.
Strong executive reporting and stakeholder communication.
Proven ability to lead cross-functional work without formal authority.
Experience in a startup or scale-up: you've built structure through ambiguity and rapid growth, and you thrive in it.

Preferred

Experience in healthcare technology, hardware or field-deployed software.
Experience building or leading a PMO.
Familiarity with HubSpot, Notion, and modern collaboration tools.

MINDSET

Radical ownership: if a site is late, you own finding out why and fixing it, whoever's part it was.
Outcome-driven: you measure success by sites live on time and customers who trust us, not by plans produced.
Hands-on and strategic: you run the work today while building the system for tomorrow.
Builder's mindset: you create structure where there isn't any, move fast, and adjust as you learn.
A direct, transparent communicator who escalates early and brings solutions with the problem.

LOCATION

Fully remote, anywhere in the US. Occasional travel to client communities and team gatherings.

WHAT WE OFFER

Competitive salary and participation in our warrant program.
Work with state-of-the-art technology in a pioneering field.
A vibrant, learning-focused work environment.
401(k) plan, paid time off, and health insurance.

WHAT IT'S LIKE WORKING AT TETON

We're a growing team of extremely hard-working and talented people. The learning curves are steep, and expanding your skill set is not just encouraged, it's expected. It's a hands-on environment where you'll be challenged, supported, and constantly learning.

We are looking for people who believe in our long-term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to make an impact on the world with the outcomes of your work. So, if you are looking for a ride and not just a job, jump on board.

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Jobs in the United States