Azure Operations Engineer

Major Responsibilities:

• Build, deploy and maintain SaaS environment, which includes the infrastructure and application stack on public cloud
• Responsible for the periodic maintenance of the environments using rolling updates and patch management (infra and application)
• Support BAU for any environmental issues to resolve them and fix the root cause
• Bring in operational improvements in day-to-day activities to improve the efficiency of the team
• Design, develop and modify automated deployment processes and pipelines
• Work closely with engineering and operations teams to help in defining and promoting industry best practices in release management
• Become a subject matter expert for SaaS environment
• Support Disaster recovery processes
• Provide roster-based support
• Actively communication with internal/external stakeholders for change

Technical Skills

• Strong hands-on experience with Azure, particularly AKS, Azure Networking, and Azure Security services.
• Proven experience with Terraform and Infrastructure as Code practices.
• Experience building and supporting CI/CD pipelines using Azure DevOps.
• Strong Kubernetes and Docker administration skills.
• Strong Linux administration and troubleshooting experience.
• Experience with monitoring and observability platforms such as Azure Monitor, Log Analytics, Prometheus, and Grafana.
• Strong knowledge of networking concepts including Firewalls, WAF, NSGs, VPNs, Private Endpoints, DNS, and Load Balancers.
• Proficiency in Bash, Python, or PowerShell scripting.
• Experience with production incident management, root cause analysis, and operational support.
• Understanding of SRE principles, cloud security, and operational excellence.
• Good Knowledge and experience on JBoss/Wildfly and Postgres
• Excellent troubleshooting skills with experience in issue triaging and resolution as per ITSM standards
• Willingness to learn new technology
• Good knowledge on incident handling, RCA ownership, AKS upgrades, patch management, certificate management, and customer-facing troubleshooting