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Supervisor, Contracts and Incentives

  • DRAPER, UT, United States

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Job details

Experience
3+ years of experience leading people or teams,
Posting language
English
Posted

Original job description

What to Expect

The Contracts

and Incentives Supervisor is crucial to the fulfilment of orders across a

broad spectrum of Tesla Energy products. This position will be fully

responsible for the performance of the cross-functional teams moving individual

projects from order through system incentive capture in each region with an

emphasis on contracts, pricing and incentives compliance. The Supervisor will

ensure that the team is successfully operating and completing all assigned

functions and responsibilities within established service level objectives and

meeting the set regional targets. Utilizing a servant leadership mind-set and superior

communication skills, the Supervisor will provide individual coaching to agents

to help them realize their full potential. The Supervisor will dive into

individual jobs to review quality and provide feedback. The Supervisor will

work to develop process improvement projects as well as ongoing automation

initiatives.

What You'll Do

  • Lead the regional team to achieve defined

business objectives and performance goals

  • Manage and improve team and individual

productivity, including output, quality, and cycle-time performance

  • Reduce rework and delays by identifying

inefficiencies and reinforcing best practices

  • Develop team capability through coaching,

mentoring, and ongoing knowledge sharing

  • Maintain strong understanding of products and

end-to-end order fulfillment processes

  • Use reporting and analytics to monitor

performance and drive continuous productivity improvements

  • Partner with internal teams to implement process

enhancements that improve customer experience and operational outcomes

What You'll Bring

  • 3+ years of experience leading people or teams,

with demonstrated ownership of performance outcomes

  • Strong leadership, judgment, and decision-making

skills, including the ability to resolve complex or escalated issues

  • Proven ability to analyze data, use metrics to

drive results, and provide clear, actionable feedback

  • Self-directed, independent thinkers who can

operate effectively with limited direction or changing priorities

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, ADandD
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft and legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All quali fied applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

More about this job

Skills

  • Communication skills
  • Coaching
  • Order picking
  • Reporting
  • Customer experience
  • Leadership
  • Decision making

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